O'Reilly Auto Parts in
Thousand Oaks (CA)

What clients say about O'Reilly Auto Parts in Thousand Oaks (CA)

• Anacelie Salinas

  I had a wonderful experience at O'Reilly with a guy named Pouya who helped me out. He changed my battery and provided excellent customer service. Pouya was very knowledgeable and made sure everything was done quickly and efficiently. His helpful attitude really made a difference, and I left feeling very satisfied with the service I received.

  Oct 06, 2024
• Kel Doyle

  Best autoparts and staff. I should have went there first! Going back to this store from now on. They have a larger inventory

  Mar 12, 2025
• Robert Mirabilio Tyranny

  Great location, very professional, and on top of it they played St. Patrick’s Day music.

  Mar 23, 2025
• Eric Shalov

  Understaffed, but with patience the staff is helpful, friendly, and respectful. Good selection.

  Nov 25, 2024
• Karlie Clark

  We came in yesterday to get some new headlights for our RV & Hunter at the front counter was absolutely incredible! He went out of his way to help us and even installed the lights in the RV as we were unsure & didn’t have any tools on us. He is definitely very knowledgeable and was so kind to every customer who came in. Thank you Hunter for everything!! You definitely deserve a raise & promotion 😀

  Apr 21, 2023
• Carlos Rogel

  Bad service. Guy at the front Tony has a bad attitude. I I watched the guy deny service to a none English speaking person. Do not come to this location.

  Dec 06, 2024
• Diana Velasco

  Rodrigo was very helpful and an excellent employee!

  Feb 20, 2025
• steve gutman

  They had 90% of the light bulbs for my ct 1979 Honda 6volt... I don't think Anyone else in town did.

  Jul 02, 2024
• Dave Matthews (Diamond Dave)

  Nice little location for auto parts!!!! I had to exchange a wiper blade I bought from a different location that was the wrong part number. The person helping at the counter was super helpful and really nice, he made the transaction easy which was awesome! He also helped me get the proper oil filter and oil for my In-Law’s car, while helping to find a good deal on the oil change package! I would come back to this location just because of my experience here!

  May 04, 2021
• Be Love

  I went into O’Reilly to purchase a battery. For a truck that I was borrowing I wish I could remember the gentleman‘s name at the counter because he was absolutely amazing not only did he get a battery for me he put it in the truck then the truck still didn’t operate because the alarm went off he sat there with me for about an hour and try to figure out how to get the truck to work. After it didn’t work he checked my old battery which actually worked fine put it back in and then I ended up having to get it all but that wasn’t his fault. I just wanna let you know that this auto parts store at least one of their team members is phenomenal and knows how to give customer service so I want to thank you very much I appreciate it

  Mar 15, 2022
• Duane Random

  Brian was very helpful and provided excellent customer service. My daughter was traveling in CA and her battery died. I called Brian and he got her 1 month old battery exchanged without the receipt. He used my rewards number to pull up my purchase. Excellent Service Brian. Thank you.

  Aug 20, 2019
• Margot Marty

  Great experience ! I went there cause I just needed oil for my car, ended up with a little lesson about checking oil and how too calculate how much my car is burning. Luis was amazing ! Helped me check everything, got called inside by an employee but came back within 2 minutes and took the time to answer some additional questions and even check how to change the air filter. Small store, amazing customer service : I found my trusted place for car parts (and oil) - Thank you

  Aug 05, 2018
• Jeff Deacon

  The organization and cleanliness of this store was good. The staffing was not great (maybe one or two employees were on their lunch-break (?) The advice that I went to ask for my minor car project did not sound as confident nor creditable as I hoped for. MY BIGGEST GRIPE is how this national auto-parts SUPPLIER had so many blank spots on its mdse Shelves ;-( I see no more "Covid-thing" as a rational excuse for low inventory levels. Pay more attention to what has run out (or sells well AND LIKELY Will Run Out.) Stock more quantities so that I don't need to come back in two days when it's 'scheduled' to be restocked.

  Oct 17, 2020
• Will T

  My favorite auto part store. Super helpful, parts for any budget. Speciality tools available for rent. Minor machining done on site at most stores. Stores are super clean and VERY well stocked. My favorite thing I love about this store is veterans get a 10% discount on most parts - just ask and show your military or veterans ID card.

  May 09, 2019
• B Kinnsch

  They probably can get more parts than the other chains. The staff should be working fast food as their knowledge is worthless without a computer

  Feb 24, 2024