Thousand Oaks Toyota in
Thousand Oaks (CA)

What clients say about Thousand Oaks Toyota in Thousand Oaks (CA)

• Margarita Sanchez C.

  After looking for months for a vehicle, I finally decided on the land cruiser. I looked everywhere and no one had what I was looking for. I decided to stop by at Thousand Oaks Toyota over the the weekend, and they had a packed house! So many people were getting cars there! Nate Bridge and his team helped right away and made the transaction super easy. It was one of the smoothest and most enjoyable car-buying experiences I’ve ever had. They were a delight and I would highly recommend asking for Nate and his team. I'm obsessed with my Land cruiser, she rides so smooth and I'm glad I took my time in choosing her. <3

  Apr 03, 2025
• James Caetano

  After leaving our local dealer in Oxnard we decided to drive to this location and were instantly greeted by Tim. I got more conversation and help in 3 mins here than at our local dealer. Tim was super patient and polite. He helped as we walked around searching for cars. We ended up test driving 2 cars. We came for one car and left with 2 that day. Our next dilemma was how do we get 3 cars home with only 2 of us. Well Tim drove one and followed us, this was truly above and beyond by then. Tim thank you for all your help we truly appreciate it. I’d would definitely come back to purchase a feature care and recommend them!

  Dec 30, 2024
• Andrew Boghosian

  Had an amazing experience buying a Tacoma from Darnell Mckee. I was in the market for a used 4runner, and decided to stop by here after checking out a car nearby. The Tacoma caught my eye and after test driving it, I knew it was meant to be. He was very professional and knowledgeable about the car. I also had help from David Kline and Servando Gamez, who were both amazing people. Thank you for making this car buying experience an excellent one!

  Mar 27, 2025
• vive gray

  If you want the best salesperson from fantastic dealership, seek out Timothy Ochoa. Timothy is the one you want to talk to for the best deals with a no pressure, easy going demeanor. He will give you full disclosure on the vehicles, and put you at ease. This was the second visit to Thousand Oaks Toyota where I purchased my second car, and I did not trade in my 11 year old Toyota as I have had zero problems with my Corolla. They are great cars, and you can contact the salesperson, or dealership with any questions. I really appreciate that they offer their services that way. Thank you Tim for connecting my phone as well. Vivienne

  Apr 19, 2025
• Belen Balderas

  We had an amazing experience from beginning to end. My father ended up getting the truck he wanted and we were very pleased with the customer service that Cory and Javier provided. They went out of their way to make us feel comfortable and negotiate a good deal. I recommend 100%!! Worth the drive from Santa Maria!

  Mar 31, 2025
• Dan Habecker

  Chad Overbey warmly greeted me when I arrived at the dealership. After I told him what I was looking for, he showed me my available options and thoroughly explained the differences in my choices. After returning from a test drive, Chad introduced me to Javier who was able to get me a price that I felt was fair. He and Chris G. advanced me through the buying process quickly and courteously. Richard, in finance, explained the paperwork to me and wrapped up the deal quickly. All in all, a very easy and pleasant buying experience.

  Apr 06, 2025
• R C

  I was looking at used Camry’s and had my eye on one particular Camry. Unfortunately, it was sold earlier on the day that I was going to go check it out. Fortunately, there was another used Camry for sale, and although I didn’t see the original model I wanted, I’m very pleased with the car I did get. Sales team members Daniel and Javier were great. I would definitely purchase a car from here again.

  Apr 02, 2025
• Matthew Bradfield

  Started a cross country road trip and 4 hours into the drive started noticing some problems but Daniel got me in right away and was super awesome to work with. Josh was my mechanic and was a great guy. Even went on a test drive with me to make sure everything was 100%. I Definitely would recommend.

  Mar 20, 2025
• Ping Xin

  I recently purchased a car at Toyota Westlake, and I couldn't be happier with the experience. The salesperson W.MICHAEL LANG was incredibly knowledgeable, friendly, and attentive to my needs. He took the time to understand what I was looking for and provided excellent recommendations that perfectly suited my preferences. The entire process was smooth and stress-free, from the initial consultation to the final purchase. I highly recommend Toyota Westlake and their outstanding salepeople like Michael and Finance Richard for anyone looking to buy a car. Thank you for making this a fantastic experience!

  Apr 14, 2025
• Larrin Devereaux

  I had an interaction with the sales manager Cory. Extremely unprofessional. Came to purchase a Prius. Cory tried to upsell me to a car I had negotiated a deal on the day before. He could not "find the key" as it was with service. He offered a more expensive car. I communicated I had limited time and he ignored my time. It's 2024-25 and this guy is still trying to sell like it's the 80's. Asked me 20 questions and none were related to purchasing a car. It's sales people like this that give car sales reps a bad name. I will never return to Thousand Oaks Toyota. I did first meet Tim the day before and he was professional and courteous and a good communicator. He did introduce me to Cory so there is that.

  Oct 15, 2024
• John Rinaldo

  Pretty disappointed. If you have a choice, go somewhere else. Took the car in for what was supposed to be a quick initial service on a brand new car (4000 mil). Had an appointment and everything. Three hours later I was told they weren’t done and did not know how much longer. I get it, service takes time, but don’t tell me it’s going to be an hour. AND then I’m told they couldn’t give me a ride because my house is 10.5 miles away and the max distance for the shuttle is 10.5 miles. (Not an exaggeration) if you are thinking about this place. Take your car some else. I know I will.

  Feb 10, 2025
• Doreen Brown

  I had an excellent experience at Toyota of Thousand Oaks, and I highly recommend asking for Timothy (Tim) Ochoa. The service was great and Tim was not only patient and kind but also extremely knowledgeable. He worked hard to get us the best price without any hassle, making the entire process smooth and quick. There were no unnecessary hoops to jump through, and he took the extra time to ensure we had all the information we needed about the car and felt completely comfortable before driving off the lot. If you're in the market for a new car, go to Toyota of Thousand Oaks and ask for Tim.

  Dec 02, 2024
• J Black

  Toyota of Thousand Oaks I drove 58 miles to check out a jeep that I was just going to look at if it wasn’t for the great customer service and the sales rep Patricia making me feel comfortable and going through the process and meeting the other two gentlemen and having them explain all the finance Red tape to me and working with me on my request. I probably wouldn’t have a new vehicle today. Customer service impeccable the product they showed me and the way they detailed the car was immaculate. All the other workers there were very nice and helpful. always asking me if I have been helped or would like , anything at all. If was in the market for buying a Toyota. I would definitely go back to Toyota Thousand Oaks.

  Jun 24, 2024
• Scott St.John

  Disappointed and Frustrated – A Dealership That Doesn’t Honor Its Word I recently visited this Toyota dealership to negotiate a deal on a new car. After coming to an agreement with the salesperson and shaking hands, I explained that I had to leave briefly to attend my son’s volleyball game, but would return shortly to finalize everything. I even texted the salesperson to let them know I’d be running a bit late but was still coming back—something they acknowledged and thanked me for. When I returned, the car was parked right in front of the dealership. I was showing it to my wife as we walked in, only to be met with, “Oh, I didn’t know you were coming back—we sold the car.” I was stunned. Where I come from, a handshake means something. It’s a commitment. This experience felt like a betrayal of trust, and it’s the kind of behavior that gives car dealerships a bad reputation. Needless to say, I will never do business with this dealership again, and I strongly encourage others to be cautious if they value honesty and integrity.

  Mar 21, 2025
• Carrie Roberts

  The salesmen were more interested in talking to each other and hanging out on the golf cart to help customers. We finally spoke to a salesman and during the test drive he got a text and dumped us as soon as we got back to the dealership cause he wanted to help someone else. Just seemed good customer service is gone plus the salesman didn’t even know what he had in inventory. Definitely not spending my money here!

  Nov 16, 2024