This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on Resource Auto Salvage in San Bernardino, CA is sharply mixed. Many praise helpful staff (Chuck, Tyler, Pei, sometimes Alan) and fair pricing on OEM parts, with quick fixes when issues arise. Others report rude interactions, wrong or failed engines, cancellations, and refund hassles. Inventory feels decent yet not guaranteed; parts are often easy to find, but not always; little is said about yard organization. Wait times range from fast service to prolonged callbacks. Overall score: 62/100.
I came here recommended because of Matt sent me here.They already had offered me some money and when I got to the spot they only waste my time. They made up my car had other issues when I took it out to the mechanic it says only a spark plug Don’t come here too sell your car. They want the cars for parts not to sell the whole car. They’re stupid.
No trustworthy, had a terrible experience. Was given a motor that didn't work and had to call back countless times to even come to a resolution.. I decided to ask for a refund as opposed to warranty since I had enough of not getting the callbacks I was promised. Took countless more calls to even get my check back over and the return back to where it came from. To make stuff worse once they arrived they made a commotion out of bolts.
Probably one of the most generous wrecking yards i've purchased from. Very reasonable prices on OEM products. Always a pleasure to do business them. Highly recommended!
Great place awesome prices came in today and found what I needed for the right price oem thanks for the great service very kind and helpful thanks again chuck & Allan
I put a down payment on a part for a center console for my 07 Mustang. When I went to pick up the part it was in torn and bigger than the one that fits my car. The clerk jerked my receipt out my hand and threatened to do harm to me. The owner never said anything. He also told me to not come back. I'm reporting this to Law Enforcement.
Their customer service was really on point! I had issues with my car, my check engine light was on and I had no idea as to why. Pei is very knowledgeable and was able to give me great advice. He replaced a few pieces and now my car is good to go! I would definitely come back for future car issues, their customer service is on point!
Resource Auto Salvage really was the capeless hero
I needed. Was driving home one day and noticed smoke started coming out of my car only to find out my radiator fan somehow got cracked. I reached out to one of my friends to ask her for help and she recommended Resource Auto Salvage. They were able to help me right away and even educated me on the differences between OEM and aftermarket parts (I'm dumb when it comes to cars). They made sure I got the necessary part I needed at an amazing rate. Didn't have a lot of money at the time so it was great to get the part at such an affordable price! They are great people and I would definitely recommend them to everyone!
When you are selling parts of questionable origin and durability, service and reputation goes a long way... stay far away from this place and especially Allan
very evil people alan is a very horrible person and stole money from us charged us a 350 dollar restocking fee for a engin that a certified mechanic said was no good and he wouldnt give us our money back and he told us he can exchange for a different engine but it would be more expensive offered us sore credit but it makes no sense that a business that wronged us and didnt want to give us our money back should be in business again with us deserves no stars.
Hi My Name is Bobby and I drive all the way from Palm Springs California because of the Great Service.
Resource auto Salvage is number 1 for parts in the I.E
ALLEN IS THE BEST!!!!!!!!
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