This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback for Mt Scrap Material Co in Montgomery, AL skews negative despite a few glowing notes about reliable pickups and friendly staff, yielding an overall 42/100. Common themes: poor customer service at the front desk, confusion about whether they currently buy scrap, and long waits and yard congestion (limited docks, narrow scale entrance). Some customers report excellent, professional service; others cite no help unloading and missed/late bin service. Pricing and inventory variety aren’t discussed, and parts-finding isn’t covered, so those areas remain unclear.
What clients say about Mt Scrap Material Co in Montgomery (AL)
The receptionist of this business is very rude and unprofessional to call, I called because I want to inquire on their business but she just HU on me. pls replace your receptionist.
They don't buy scrap metal apparently. Looks like they did at one time by the reviews. Told me they don't buy anything, as a matter of fact. So what do you do, exactly?
I went by there today and I was reclycling cans and there was no one there to help me unload my truck and it started pouring down rain and I got soaked and then the lady gave me the ticket to get the money and I didn't understand where the window was and she got mad at me and I was just like man who is the owner of this place I need to talk to him now this was my first time ever going there and it will be my last I hope this place will get new employees who are willing to help there customers out
8 loading docks & only one open. Cycling 1.5 hrs per 53' vans & will skip you to unload their own trucks.
Also narrow gate is the only entrance onto scale.
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