This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews suggest a very negative trend for United Auto Recovery in Montgomery, AL: repeated reports of missing items after impound, rude or unhelpful staff, phones rarely answered (and appointment barriers), occasional vehicle damage, and a few billing disputes. A single long-term positive car purchase and one middling comment exist but are clear outliers. Customer service and responsiveness are the biggest issues, with perceived long waits. There’s little to no insight on pricing, inventory variety, yard organization, or ease of finding parts, so certainty is limited. Overall score: 28/100.
Address:
3024 Birmingham Hwy, Montgomery, AL, United States
Ok. My vehicle was out out for repo beck in February.. I was able to get it all paid up and my vehicle NEVER GOT PICKED UP.... Now all of a sudden..while I'm in chapter 7 bankruptcy..they "send" the invoice for the "unpaid fees" and TAKE ALMOST $200 OUT OF MY SAVINGS ACCOUNT!!! how TF is that legal??? Just wait.. my lawyer has all their info. If I don't get my money back quick...fast...and in a hurry they're finna be sorry!!! Ef y'all!!
I Don't know what they use to write on your windshield but they do not get it off for you instead he gave advice on what to BUY!!! They broke my keys trying to start the car. They did purchase another key for me the next day.
The woman that works there is a horrible person and doesn’t want to help at all. Wouldn’t even let me get my sentences out. These people are a bunch of crooks ! This place needs to be shut down or needs a new staff
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