This rating is based on customer reviews, inventory size, pricing, and service quality
Montgomery Auto Center LLC in Montgomery, AL draws polarized reviews: some praise professional service and quality bodywork at fair prices, noting vehicles returned looking new and helpful communication. Others report long waits, poor responsiveness, and disputes over deposits or insurance funds, with cars held for weeks to months. Pricing feedback skews reasonable; customer service ranges from kind to rude. Little to no info on inventory, yard organization, or parts availability. Overall: 65/100.
What clients say about Montgomery Auto Center LLC in Montgomery (AL)
If I could give zero starts I would. I dropped our vehicle off to Montgomery Auto Center on 10/08/2024 and paid a $1000.00 deposit. After many excuses, the repair is still not complete as of 01/30/2025. I am currently attempting to make arrangements to pick it up and surprise, I'm getting excuses. Avoid this shop.
I’m so impressed with the way my car looks after the repair. They handled everything professionally and made sure I was happy with the results. It feels great to have my car looking brand new again.
Scam took the insurance money had my car a year after already being paid. So I had to pay to have it towed to another local shop that had it ready in 3 days with no problem.
Mr. Williams took GREAT care of my car! Mr. Williams and his team EXCEEDED my expectations! Mr. Williams maintained contact with me through the whole process of them fixing my car! I HIGHLY RECOMMEND if you need anything done to your car which includes repairs, paint job, or detailing Mr. Williams can get the job done! Thank you so much again for taking care of of my car like as if it was your own! I really appreciate it! Much Love
Worst service ever. Paid 50% up front. Kept my jeep 7 weeks with out doing anything. Kept giving excuses and more excuses. They now are not answering my phone call. Would not go here.
THIS IS THE WORST SHOP EVER !!! DO NOT WASTE YOUR TIME !! HE HAS HAD MY CAR FOR 8 MONTHS AND HAS NOT FIXED A INCH OF MY CAR !! HE ASKED FOR THE HALF OF THE MONEY UPFRONT ! I HAVE BEEN ASKING TO GET MY MONEY AND CAR BACK FOR SEVERAL WEEKS WITH NO RESPONSE AND WHEN THERE IS A RESPONSE ITS A LIE THAT HE CAME UP WITH, IM VERY UPSET !!! THIS WHY I DONT SUPPORT BLACK BUSINESSES NOW !!!
Absolutely great. Very knowledgeable of the business awesome service with a smile. I would recommend them to anyone I know. Thank you guys for all that you do.
Mr. Williams is very professional & honest & uses top quality paint & materials. My car looked like a brand new car! He has my continued business & I highly recommend him for your auto car needs.
Marcus Williams is a professional guy he cares about the customer and works with you to get a good price for your vehicle. He does amazing work and always gets the job done and will leave you satisfied I highly recommend him for any services .
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