The security guard is awful; he drives a black Tahoe. I was parked in a reserved spot, which was completely empty, and I only needed to rest for three hours. The jerk came and tried to kick me out of the parking lot. I told him I was only going to be there for three hours and that I was continuing my trip, but he insisted I had to pay, saying he didn't care. I moved to a free spot, and the jerk came and told me I had to leave. He called the police, and when they arrived, the officer kicked me off the property and told me that if he saw me again, I'd be arrested.
Is it possible to give negative stars in quality, availability of goods as well as staff? Let's start with its 530 am and I stop in for coffee. No one else there except the 3 staff and the roving guard. No coffee or creamer. No food that isn't hot dogs from last night and stale popcorn. Bathrooms were a diiiisssaassster. But the good thing is they were able to stand against the walls on their phones smelling like a dispensary. If you are heading north, skip this place and drive the extra 40 miles to the loves. South, go to 231 truck stop
It's TA Montgomery, need I say more? The 3 stars are for Koshi (I think that's how she spelled her name) who made sure I was taken care of. Been here many times and she was the best employee I ever dealt with by far. Not all the others were that bad, but Koshi was that good in comparison. No food. Minimal security. Filthy bathrooms. Higher than normal pricing. I don't know why anybody would stop here for anything more than a drop of fuel.
Bought a tank of gas and food. Was parked in the lot for 30 minutes taking a break from driving. Security guard came and harassed me to pay the trucker parking fee. I’m driving a car and not staying all night. Will never go to a TA travel center again. They only want truckers.
No restaurants inside. Little parking. Front row by main rd is all paid parking. $22 for parking. I ordered door dash and security told him he cant be in that lot when all he was doing was bringing my food. There are a couple places you can walk to if you want to play with traffic going across to the other side. Showers are ok. One worker said they are about to do a full remodel and putting food in there. Not sure when. Workers are nice. Security on the other hand not really. Honestly i wont be parking there again.
If the girl behind the counter would quit talking t the armed security guard. She possibly could wait on people faster.
But they don't seem to care much at this location
This T/A is one of the worst. The only positive thing is that they keep the outside of it clean. Restaurant closed for years and have EXPENSIVE and limited hot food. Unfriendly staff in some instances, air conditioning was out for about 2 months summer 2025 and TV has been down for 3 weeks and never any wi-fi. Over-priced laundry! Too many reserved parking spaces. Nobody seems to care about driver conveniences.
Stopped back in mid-September and TV is still down since early July. They had no water, no restooms or showers for 2 days saying they had a flood. I guess thier water pipes broke but there were no plumbers called after the second day. I honestly wonder who this manager is and where they learned to manage a truckstop!
Stopped back Dec. 21, 2025. They said there is new management. I noticed some positive changes as coffee is at least affordable now at $1.64-down from previous (ridiculous) $2.30 per cup. Finally-a remote for the TV has appeared! The cashier counter is now approachable as the junk blocking it was removed. Still no hot-packaged food most days (out by around 7 pm). Coffee was not hot today and had to microwave it. Still chasing drivers from spaces and even demanding cars pay $5.00 to park overnight. Still far away from an 'inviting' stop. They need to get back to the basics of being a REAL truck stop-not a travel stop.
Reserved parking on the App and still got the knock and asked to go inside to get a paper receipt to tape on the windshield. Why pay online if you have to go in???
Stopped for the night. There is free parking in the middle but fills up before 1700. I paid $22 for reserve parking. Driver lounge, laundry, and showers is upstairs. Showers aint bad. The best part is the staff, not overly friendly but they do their job especially security. If you're in a reserve spot without a receipt, security will pull up on you. Reserve spots started to fill up at about midnight.
TA in Montgomery need an update and new staff. My shower was a disappointment. Trash can was not empty. The towel holder was rusted, the towel was dirty and hard and crusty n worn out and frayed fringes. I called the management and they call the store directly the staff never brought me a clean towel, I had to leave wet.
Laziest employees ever and all seem to have attitudes with everyone. Parking is medium but for most part easy but almost all paid. No restaurant and under heated food offered
This is the second TA I’ve been to and am not liking what I see. Now I Have to pay 22$ for parking in this shotty lot… I’m gonna give another location a chance before I wash my hands of TA altogether. I had one Awesome experience and this one. Smh, don’t stop if you still have time.
TA serve us truckers and I appreciate that. But it's time for an update. The pumps were nasty, inside the store needs major cleaning. The staff is nice for the most part but if it wasn't for the good discount on fuel I don't know if I would stop there.
Lazy workers, no food available but pre-packaged sandwiches in the cooler by 7pm, night cashier is the rudest woman I've come across yet, parking lot has massive holes. Almost entire lot is reserved paid parking. Restaurant is closed, fast food or waffle house is across 6 lanes of traffic. Waffle house is delivery only after ordering on-line after 3pm... ill never ever stop there again!
Very old … trash everywhere! Almost 90% parking is reserved! No need to stop after 1-2 pm if you need 10 unless you reserved spot.
Not much merchandise inside. Although there are other foods stuffs around.
Soda machine down with no sign and didn't tell me until after I tried filling my cup. Restaurant is closed. Only really useful if you need to use the restorm and just like all tas the parking lot is a pot hole nightmare. Won't be coming back here
2 washers for all these drivers. Our time is valuable because of Elogs. Ever since BP bought you all out the service has been horrible. Just sale to Loves and go away
In my opinion, its either the worst or second worst TA I've been in over 30 years of driving. Sewer back up, and they try to cover the smell with pure bleach. Absolutely no food available but pre-packaged sandwiches in the cooler by 7pm, night cashier is the rudest woman I've come across yet, parking lot has massive holes. Almost entire lot is reserved paid parking. Restaurant is closed, fast food or waffle house is across 6 lanes of traffic. Waffle house is delivery only after ordering on-line after 3pm... ill never ever stop there again!
Absolutely! Filthy location, parking lot big potholes, trash all over the parking lot. The most of the parking is paid except the metal rose. No restroom, no water, no showers. This location is a joke. And I will never return here nor will spend a dime.
Supposedly no water no bathroom no showers, but our water spigots outside work! Lazy workers not wanting to clean the bathrooms so just lie about no water!
Guards will try to kick you out from the spot that doesn’t even say “reserved”. Fueling up over 1000 gallons a month at the TA and they still wake you up at night to get their greedy hands on hard working drivers. Mind there were over 20 “reserved” as they say spots open at 11pm. They still kicked drives out. 22$ for parking. Unbelievable.
Awful place to stop unless you ran out of hours or close to running out of hours, restaurant hasn't been open since COVID and the variety of food is very limited and overpriced. If I could give a half star I would. Untrained staff as well. Resembles a hole in wall truckstop with out the food and courtesy.
So glad i stopped by. Grab a shower, restaurant opened at 7am , and staff was great, serving it up with love ❤ 😍 💖 ❣ 💕 💘, you all come on in. I had Philly cheese steak omelet made with love, 1 pancake, hashbrowns, bacon.
Showers had no pressure at all, the showers were dirty and grimy, there's not really anything to buy in here, and the people are rude. I ended up getting stuck doing my 34 hour restart at this TA. The cashiers would not let me swipe my rewards card and the restaurant would not serve me food. They had hours from 7:00 a.m. to 7:00 p.m. and I didn't get in till 710 and they were serving other people but I guess I was too ***** to be served they told me they were closed. I walked in and they were taking a person's order and however I got there too late. The cashier was too busy on his phone and the manager was too busy doing God knows what. I have never been treated so disrespectful in my life. The store itself was dirty and had no product mainly nothing edible.
Food was good and had good service. Got here park in a spot did a walk around go inside to eat and shower. Shower wasn't clean. I come back out to find sings was placed in front of my truck and the ones next to me. They wasn't there or even near by when I park. I went inside to talk to the manager and all he said was I had to talk to the Security guard and refused to talk to me. They forced to pay for a spot even tho there was no sing or paint spot saying I was in a paid spot. I was told I had to pay, move or they would chain my tires and make me pay a higher price. I will not come back here again. Same thing happen to me in at a different location I'm about ready to switch away from ta and petrol
I had heard stories about this faicty in the past, riding with a truck driving friend but it was my first time overnight there. The restaurant seemed nice and clean enough, cashiers seem knowledgeable and friendly. And now for the bad stuff. As a driver my friend and Ihad to park there for the night, reserve parking $14, we parked as close to the front as we could, you know where you think things are Okay, well they where not. People coming by all times of the night knocking on your door, this is not good or safe. Better security and monitoring of facilities is what is need, I wouldn't stay there again, not overnight anyway.
I like it primarily because the parking even though some of the parkings are a little difficult to get in somehow all there's always one spot open also there's a Country Pride and other places to eat nearby
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