This rating is based on customer reviews, inventory size, pricing, and service quality
In Montgomery, AL, reviews for Interstate National Truck & Trailer, LLC skew mixed-to-negative. Positives note knowledgeable mobile techs, a safety-minded approach, and helpful staff, with some repairs done right. Common issues: long wait times, incorrect or incomplete fixes (batteries/drive shaft), no-shows, not truly 24/7, and high pricing—sometimes requiring a second shop. Inventory variety, yard organization, and parts-finding aren’t covered, so uncertain there. Overall: 45/100, reflecting good moments but inconsistent workmanship and customer service.
Currently working with this company on my personally owned motor coach
Being a driver that isn't on a tight timeline, these guys are working wonderful for me. Very knowledgeable about my specific equipment and definitely looking out for my safety on the road.
I am incredibly grateful to this business, I spent 4 days in a hotel and they took care of everything. Can't wait to get her back running right!
I payed to replace a drive shaft first off they took 3 days of me waiting on them then after they finally did install the drive shaft they didn’t replace the sleeve or the gaskets so I had to pay another repair shop, I saw all the bad reviews but I ignored them these people are horrible seriously please stay away!!!!!!!
Terrible experience with this company. We asked for a jump start on a semi truck and they pulled up with a Cadillac sedan. They then replaced 2 batteries on the truck and put the truck back together incorrectly. After replacing the 2 batteries we later found out the truck was overcharging. Of course they said it was working fine after they finished. The next day we explained to them they didn’t complete the job. The owner acted as if he would get it taken care of however they were a no call no show! At the end of the day we had to pay this company for a job not completed and pay the next shop to correct the issue. Call the next roadside company if you’re stranded!!
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