What clients say about Davis Auto Parts Inc in Beckley (WV)
I can't overstate my appreciation for this place. I was stranded all by myself at the Beckley Travel Plaza about 6.5 hours from home, and I needed an emergency oil change. While waiting for a tow truck, I had called Davis' to ask if they had any openings, and was informed they'd be closing in 30 minutes. Despite that, they insisted I called back when the truck arrived and that they would do what they could for me. I showed up 15 minutes past close, and was on my way 75 minutes after that. I could have just about cried from relief. I felt terrible for holding these folks up, but none of them even seemed the slightest bit annoyed. Thank you so much for making sure I made it home safe tonight !!
I could not recommend this auto shop more- I was traveling through the area and had car trouble and they were able to help assess the issue quickly and were so kind through the process and to get me back on the road safely.
Broke down while traveling, the parts supplier broke down too, but they were able to acquire the part from another vendor and get us on our way. Very helpful, happy to recommend.
I took my car to Davis Auto for a power steering pump and purge solenoid. When it came back, they had broken my transmission dipstick bracket and filled the transmission with oil, creating additional problems. They tried to tell me I needed head gaskets replaced due to an antifreeze leak—but there is no leak. They even loosened the screws on the head gaskets.
When I called to question them, they gave me the runaround. Our family mechanic had to tighten the head gasket screws, drain the transmission, and fix the dipstick bracket. We saw the bracket properly secured before the car went to Davis Auto—there’s no doubt it was broken while in their care.
This shop is only in it for the money. Because of their actions, we will never use their services again.
Phenomenal repair shop. Great prices and best of all they are honest people. That’s hard to find now a days. After taking my truck to a dealership they wanted an exorbitant amount to change two tire rod bushings. Davis auto pricing was fair and down to earth. Turns out the nuts just needed tightened on the tire rods. They could have charged me to swap the parts but they chose to be outstanding gentlemen and tell me I only owed them for tightening the nuts. I am a customer for life. My family will be customers for life.
My car was down for almost 2 years and they had it back up in a day. They were very friendly and dependable. I’ll recommend them to anyone looking for repairs.
Our car broke down on the side of the highway. AAA took us to Davis Auto Parts. Davis took us right into the bay and got to working on our car right away. They are very reasonable and knowledgeable. They got us back on the road the same day. Highly recommend.
Last week my car was having some issues while on an important trip that couldn't afford delay. It was after normal working hours when I called and was desperate to find any mechanic in the area that could help me. They went out of their way and stayed late to diagnose my problem and were swift with a solution. They were able to get my car good as new first thing the next morning! I cannot thank these people enough for their selflessness, customer care, and quality service. If you ever find yourself in Beckley, WV with car troubles -- Davis Auto Parts & Repair is the place to go!
These guys are great!! Had to tow the vehicle to a close repair facility and they quickly diagnosed the issue and got my son on his way to Grandma's house! They were open even though the weather was freezing with snow!! -11 wind chill. God bless them!!
He made it to Grandma's house safely! Thanks Len!!🥰🙏
We had some car mishaps on our roadtrip and this shop was the absolute perfect place to go. Ron helped us out, explained everything clearly, and was super friendly. They were quick and efficient and charged us fairly. Definitely would recommend!!
I can't thank these men enough for how they saved me when I felt stranded in the middle of my drive back to Pittsburgh. My engine light came on 3 hrs into my trip, their store was closed but the the owner guided me on what to do overnight until the shop reopened. They got me in immediately and back on the road safely just on time for me to make the rest of my drive & get to work. Thank you thank you!
Davis automotive was able to squeeze me in on a Saturday and quickly and accurately diagnose my car troubles while I was broken down on a road trip. Friendly service and attentive employees!
I was traveling from North Carolina to Indiana Friday afternoon when my Toyota RAV4 broken down on the highway. I looked up places to get it repaired and Davis Auto Parts and Repair came up with good reviews. I was not disappointed. They diagnosed the axle problem as it came off the rollback and had it repaired in time for me to pick up as we drove back thru on Sunday. They even made arrangements for me to pick up Sunday even though they were closed. Prices were very fair. They even called someone to take me to the rental car location. Highly recommend!!
After calling multiple service centers to be told they were closed or closing, we found Davis and arrived with 15 minutes to spare on a Saturday afternoon. We were driving from Mississippi to West Virginia with three children. They saved our vacation and fixed our car. Lenny, JJ and Austin were so kind and helpful. Austin took us to a restaurant to wait for a family member to retrieve us and Lenny met us back at the shop to get all our stuff so we could leave the car in their capable hands and continue our trip. Thank you so very much! This experience was such a reminder of why we need local businesses! All the corporate places (including car rental) were already closed for the weekend.
It seems these guys just want to help out when ever they can. I decided to post a review for the work done by the Davis crew, when I see that they have quite a history of doing the exact same thing for others. While on a road trip from Ohio to Florida, my Wrangler developed a rattle that just wasn’t right. The guys got me in as quickly as possible and they all put their heads together. They had the problem identified and solved in what I considered immediate. With my intuition to stop and their quick diagnosis, they saved my family and I from a catastrophic failure that would’ve ended our trip before it even started. We were back on the road with restored confidence in both my Jeep and humanity in what seemed like a heartbeat. They were very fair on price, and more than accommodating when there were plenty of vehicles ahead of mine. My family and I will never forget this crew and the work they do.
Good people. I haven't gotten them to service a vehicle yet, but I already like the way they do business.
My son and girlfriend were on a road trip from VA to Ohio when our car catastrophically broke down. My son called all over to shops in town to see who could look at this and see if he could get back on the road. Everyone was busy, including Davis, but they told him they'd get him in in 2 hours. Checked it out, didn't try to do a bunch of work and take advantage of a kid who wouldn't have known the difference. Told him it was fried, let him hang out there a bit until we made a plan. I got there a few hours later, they treated me like a repeat customer. They also have let me keep it there for a bit while I make arrangements for the car instead of insisting I get it somewhere else, which would involve expense, towing, etc. If I lived in Beckley, I would absolutely be a customer here. In fact, I'm buying a replacement in the area, and am planning to make an appointment with them to check it out once I do. I believe you need people to work on your vehicle that you can trust and that seem like humans, not just drones who repeat scripts from a book. I look for that when I try to find mechanics. After being treated like this and reading the reviews of their great service, I would absolutely recommend this shop. Many thanks to Lenny, Jessica and crew!
Holds your car hostage to shake you down for all you've got!
Had a broken heater. They kept it a week, and said it was a resistor. When i came to pick it up said that it still didn't work, but that they did change the resistor. Could not produce the part they replaced when asked. Insisted then it was electrical in nature. They told me it would total around $150, I said "it's an old car, if it's any more keep me in the loop it will not be worth it".
They call me a few days later saying it's"fixed". They demonstrated their definition of fixed, which meant that a crude toggle switch attached to exposed wires now dangled from the busted passenger-side dash.
It came to over $300. For a heater in a 2002 model vehicle. They would not give me my car until I payed.
We are so grateful that this business was open until 3 p.m. on a Saturday. Our steering went out at 11:30 a.m. on a Saturday that happened to be the first full day of vacation. They got us back on the road that same day.
Great people and service! I showed up at 8 am on a saturday traveling thru. Jess and Austin the mechanic were all happy to see me. Didn't try to over sell me quite the opposite. I even told them to charge me more than they were going to and had them do an oil change to make extra money. Highly recommend!!
Absolutely GRAND…Wifey & I on our way back from vacationing in Kentucky had issues with what we assumed was brakes and rotors because of the loud grinding noise and stability censors going off & on. So we found you guys on Google, you got us in immediately, and we’re back on the road in a little over an hour. For ball bearings, thank goodness for you all. I’ll tell you from past experiences, mechanics would’ve repaired what I thought was wrong initially (brakes and rotors), & said by the way the ball bearings are bad. We thank you for your honesty & swift hospitable service! “On The Road Again!”. Thanks Gentlemen! -The Hymes Family
The woman who works the desk is very kind, however when I went in to drop off my car for repairs, I was talked down to by the manager/owner in a way that was shocking. I ended up walking away. I understand, as a business owner myself, that there are rough days, but this guy didn't let up. I don't recommend this place for service work. This is the first review I've given on Google thats less than 4 stars... im not that kind of person...but this experience was discouraging and I want to save others from it.
Great Service Lenny and Chris were so great, I had a battery in my car go bad and I live in Colorado. We were leaving Virginia and once out the battery just wouldn't charge any more, Lenny was so great and even pulled my car in and changed it out for me. We ended up having a great conversation too.
Thanks again for taking care of us on our very long trip my car ran great all the way home
We were traveling from North Carolina to Indiana, and my van started overheating. We stopped for the night, and I took it to Davis first thing the next morning. They found the problem and were able to fix it quickly and for a great price. They really helped me out in a tough situation. Honest and knowledgeable repair shop.
This place was amazing and so was the staff!! My family and I were on our very long journey home when about half way through our car broke down. We called a couple places and no one was open. We then called this place and hooked up by Lenny Massimino.They were able to fix everything within a day. They even stayed after they closed just to help us. They did good work at a great price.
I called to make an appointment for an oil change, tire rotation and inspection. They were able to schedule me for the next day. I showed up for my appointment a little early and they were able to get me started right away. Kind workers. They gave me the remote to the TV so I could wait comfortably. Everything was done in less than an hour. And I was shocked for how affordable it was! I even bought some car cleaning supplies from their store. All around great.
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