Matheny Truck Group in
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Address:322 Dry Hill Rd, Beckley, WV, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Truck repair shop
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Website:
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Zip Code:25801
Working Time and Location
What clients say about Matheny Truck Group in Beckley (WV)
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I wouldn t do bussines with them if I can help it,not the shop,not the truck sales. Shop is too slow and don t live upto their promises,a week to install an oil cooler when they promised 2 days? cmon !! they are bad at diognitcs too. Truck salesman is dishonest. I know we all want to make money,but one shouldn t be dishonest to make a profit. No,I wouldn t deal with them again. Ms Matheny,I bought a truck from Clay,I needed a truck bc mine gave up the ghost,the shop charged me $2,000? to diagnostic what my mechanic did in 5 minutes,I don t understand why they had to do a tear down to say that motor was kaput...anyhoo,I figured let s buy a truck from these folks,transferrable warranty (was included in the price ),I kept seeing yellow flags,but again, I NEEDED A TRUCK,some how I was ked to believe the price was 10k less than what it said in the contract,truck had a non working APU,Clay said it just needed to run for a while and clear the bugs,I believed him,I believed all of them,chief mechanic too. It wasn t until I left,oh yeah,I had to use my old truck's tires bc the new truck didn t even had decent tires,yeah a 114k used truck,but not even decent tires (wouldn t have passed DOT),I should ve run away from your dealership,but I was in a bad spot. Oh,I tried using the transferrable warranty bc the starter went 2 weeks later,ohmygosh! took 4 days for them to approve it. The APU NEVER worked more than 3 minutes at a time,then it would shut off until the next day,they needed $2k to fix it,I just didn t fix it,this was 4 weeks after I bought the truck. I ve bought other trucks before,dealerships NORMALLY sell a truck with either brand new tires or 75% life left in them,the decent dealerships do run tests on the truck (some dealers,not all),some want repeat customers. My experience with Matheny was very bad,one that I respectfully to you I say,I don t want to ever repeat it,and I tell my friends about it too. As I am nearing the end of my contract with the bank,I can t wait for this to be over. Anyhoo,this is nothing personal,this was just my couple of experiences with shop and the truck sales dealer. I can only hope whoever is buying an used truck from you takes the time to hire an independent mechanic to go thru such truck and go under the hood and chassis,some one once said "Don t believe anything a car salesman says,assume the opposite" in Matheny's case it is true. Again,it was my loss,your gain,I guess it s bussines,but it should be honest bussines. Thank you
Sep 11, 2025 -
WARNING!!! If you are stuck on the road and think this shop will help you would be wrong. This shop is not “dealer quality” they are lazy and incompetent. As it turns out they advertise as a dealer but are not. Dealers have national warranty and this place has ZERO warranty. They broke things to increase the final bill with no remorse and charged for all of it with inflated rates. They don’t have the equipment needed for the repair they commit to, but no worries folks, you can buy them for the shop, now they will have it and add a week and a half to your stay while you wait for them to get it. I hope they enjoy the transmission jack and other miscellaneous tools they added to my final invoice. At the end they tried to charge for storage in their lot due to their delays. We should have known better when what should have been a simple fix at about 3 hours and were told would take 6 days to even look at it. 6 weeks later in a no tell motel scraping by and they have broken more major pieces tripling the initial estimate. It took them 6 weeks of not fixing anything, and destroying major components to decide the only guy that can work on it calls in weekly on a Friday for a three and four day weekend with no remorse. They do not care that they have no work ethic, no sense of responsibility or that the customer is stranded. They have zero communication skills. If you don’t call them they will not work on your rig or provide an update. Even then they will lie. This is our living, not a freaking hobby they are messing with. When you do call them they are always in a meeting which seems to be daily happy hour starts during operating hours. Two days of actual work after they broke a main component with 4 hours of labor and 6 weeks later they held the rig hostage for a PO number on a paid invoice. They don’t do first come first serve and have soured my family on the entire state of West Virginia. Scott, Jason, Anthony and their crew need to do better.
Jun 29, 2025 -
Towed in at 0100. Checked in at 0730. Truck diagnosed 1030. Into shop 1215. Keys in hand 1615. New radiator.
Sep 11, 2024 -
How can u be not open on a Saturday when clearly your websight says you or no wonder you are getting bad reviews
Aug 10, 2024 -
My truck got towed in for a simple repair & I know that you just can’t jump line & get in front of everyone else, but I would have went to one of my techs & said if you don’t mind go hook up to this truck & see if you can find something, but don’t spend a lot of time on it, maybe 15 or 20 minutes & if it needs a part & we don’t have it we can go ahead & order it so by the time we get to it we will have the part.
Aug 01, 2024 -
I called for a quote to hook a computer to a motor simply for codes and was told its 180 an hour and would take two hours. That right there is a red flag. 400$ almost to read codes. Anyone who knows anything about automotive knows it takes all of seconds. That's when u know that this company is trying to bend u over and give it to you.
Feb 13, 2024 -
Delt with Matheny motors for years was able to find and recieve the parts I needed within an hour. Very pleased with the staff and service.
Jun 15, 2023 -
They don't do warranty work on Internationals, but were courteous enough to guide me to a place that does.
Feb 11, 2023 -
This is the most unprofessional business I have ever had to deal with. Took them a month to do simple maintenance and minor repairs to one of our dump trucks. When the truck was picked up, it was in worse condition then when we dropped it off. We were grossly over charged for the incompetent work. I could write a book with the details of this fiasco.
Jan 02, 2023 -
Horrible service. Doesn't have things done in a timely manner and I would not recommend them to anyone. Took my truck there almost 2 weeks ago an they kept tellin me it would be ready later the same day I called which was like 3 or 4 days later. Mind you all I did was ask for an estimate and they didn't have it ready for me to pick up for almost 2 weeks
Aug 03, 2022 -
$159/hr labor?? This is the most expensive labor charge ever. Over $900 just to get an estimate on repair. Will Never do business here again.
Aug 03, 2022 -
Terrible service I was towed in there for a new radiator on a Tuesday. On Thursday they hadn't checked to see if they could get one. They neer even gave me a ride to a hotel. If my company had nt got involved Matheny Motors me hot never had cared
Feb 10, 2022 -
I bought a truck from them,overpriced,they hid defects and camouflaged a bad paint job repair,an apu that wasn t working,an a/c that was in need of repair. Bottom line: do not trust them,their word means nothing,their promises mean nothing,get it in writing and make sure you check your truck thoroughly,as I said,if they can sell you a lemon,KNOWINGLY,they will. I am paying the steep price of trusting them...DO NOT TRUST THEM.
Jun 23, 2021 -
Fast service took my truck in for a radiator they had me done by the next day.
May 15, 2021 -
Worst place to try and get parts. Always forget to order your parts and never answer the phone
May 12, 2021 -
I would definitely take my truck back to them. The parts for my freightliner are hard to find (1998 FL 50) they found them quick and had it done quick.
Sep 22, 2020 -
Scott, Brian and the whole team were amazing, they worked hard to get our driver back on the road. Thank you for keeping us rolling in these difficult times. Thank-you!
May 08, 2020 -
Don’t waste your time here. They make drivers wait outside in the weather. All they have is a pop up canopy that does jack to protect from the weather. So if it’s cold and damp outside expect to freeze and get sick.
Apr 30, 2020 -
They charged me for a new turbo price and i found out it was a remanufactored turbo. Extremely dishonest!
Oct 03, 2019 -
Best place to get truck parts always helpful no waiting and great service everytime
Aug 19, 2018 -
VERY nice people, good attention to detail on repairs! Overall a great local place for any tractor trailer parts or repairs!! :)
Mar 29, 2018
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