What clients say about Hicks Service Center in Beckley (WV)
Had work done a year ago and still felt the problem after I left. $1100 worth of work. Left and still heard it. Called them and they claimed that was something else.
Less than a year later took to a different garage and they tell me the exact issues I supposedly had fixed. I asked if it could
Have went bad again and they said no these are factory parts and you can tell have NEVER been replaced. Hicks claimed they didn’t work, took $1000 and never did anything. Do not go.
Bunch of great mechanics and great guys. On the way home and had an injector issue at 4:30. The guys stayed late and fixed the issue quickly and got me back on the road. Highly recommend this shop to anybody!
Great costumer service. They were able to replace my alternator and belt for a great price and quickly after my alternator bearing cracked on the highways passing through.
Nobody else could figure out what was going on with my Subaru and they had it pegged immediately. These guys are very friendly and knowledgeable. I'll definitely be back.
Matt is a very honest and very knowledgeable. He works on my personal vehicles as well as my business vehicles. Anytime I call he comes to my rescue. A+++++ mechanic and friendly guy to deal with.
Absolutely the BEST around!!!!! Very professional people. Great to work. Great prices. You won't go, wrong with Hicks service center. You'll be glad you picked Hicks!!
Shop was recommended from another shop in town. Called to make an appointment for a overhead and was told it would be 2 weeks but if a opening come up they would call. Was ok with that and said go ahead and book me. After 3 weeks never heard anything I called back. Was told the mechanic broke his finger that weekend was why. That shouldnt have bothered my appointment cause I should have been in a week before. But anyway was told they would get ahold of the lady and she would call to schedule me in again. Ended up goung to shop shop in bluefield and getting alot more work done. Glad I made the decision to go somewhere else. Believe a found a great shop with good people. I will have mine towed past this unprofessional shop.
They were very amazing, they took me in last minute when they could have closed early like they wanted to for Christmas but instead took my car in and got it lined out so I could travel for the holidays. They are amazing people!
Travelling home to Ontario Canada for Christmas, we had an issue with the Turbo Hose.We went there and Matt (I think that was his name) quickly diagnosed the problem and reconnected the hose that had come off! He charged us absolutely nothing!! We are extremely grateful to him!! Great service...Thank you!!!
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