Stephens of Beckley in
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Address:4245 Robert C Byrd Dr, Beckley, WV, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Car dealer
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Website:
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Zip Code:25801
Working Time and Location
What clients say about Stephens of Beckley in Beckley (WV)
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Customer service was great, the guy was very helpful, but I bought a 2019 Chevy 2500hd from these guys and within the first 2 months I had to replace all 4 tires because of leaks around the rims, and today my brakes just completely went out and have gone bad already, I trusted these guys to purchase a reliable vehicle as I have had bad luck with older trucks breaking down on me, and I am up to my eyes in debt as is now I’m paying the payment, along with spending thousands on repairs and maintenance within having the truck for not even 3-4 months
Mar 06, 2026 -
Stopped in to look at a car for my daughter and they were very nice and helpful. Highly recommend.
Feb 27, 2026 -
Just bought a 2024 Dodge Ram Warlock from Stephens Auto in Beckley. Steven Tilley was my sales manager and he made car buying so easy! Seemed like a great guy, valuable knowledge, and customer minded individual! Thanks for everything Steven and for the whole team at Stephen's Auto! I will definitely be back!
Feb 27, 2026 -
Great Experience, sales Rep went straight to work getting us into the truck we wanted. Thank you Steven Tilley
Feb 26, 2026 -
Steven Tilley @ Stephen’s auto in Beckley did an immaculate job at helping us with our trade in. We got the vehicle and payment we wanted with all around great customer service! I highly recommend going to see him if you’re in the market for a new ride!
Feb 21, 2026 -
My sister and I spent the day trying out a few different vehicles. Salesman Steven Tilley, in the Beckley area, was very patient and had details that were very useful about each vehicle. Thank you again Sir. We appreciate you.
Feb 21, 2026 -
Love the new truck. The entire staff was great. Overall it was a great buying experience. Thanks Steven Tilley
Feb 21, 2026 -
If you want a fair deal and to be treated like family, GO SEE STEVEN TILLEY AT STEPHENS OF BECKLEY! The deal was quick and easy. He will take care of you.
Feb 17, 2026 -
Salesman Steven Tilley helped me get in my 2023 Chevy truck in less than 2 hours! Amazing service and staff, would recommend to anyone looking to buy a vehicle!
Feb 11, 2026 -
Great group of guys to deal with. The whole process was simple. Thank you Phil and Donnie Chambers.
Nov 11, 2025 -
Eddie Mitchell at Stephens Auto in Lewisburg is absolutely amazing. I’ve made a lot of vehicle deals in my life and faced the pressuring salesman trying to up sale for profit. Not with Eddie. I explained what I wanted and what I could do and he went above and beyond to make it happen. If your not shopping Stephens Auto of Lewisburg and using Eddie as your salesman your just wasting your time.
Nov 10, 2025 -
We bought a truck from Caleb and that whole team there was outstanding….. I highly recommend this group of guys that were very easy to deal with and gave us a great trade-in and a great price on the truck we bought ….the manager Phil even came in On his day off and helped us
Sep 24, 2025 -
Don, the manager, and finance officer are very friendly, helpful and professional.
Aug 21, 2025 -
The team at Stephens of Beckley did such a great job making sure my family and I got a great deal on a beautiful car! They have a huge variety of inventory and staff who are dedicated and friendly. Kevin and Phil were so professional and helpful! Highly recommend.
Jul 26, 2025 -
Called about 2015 Subaru Legacy Premium. Had the pleasure speaking with Donnie he was able to get me approved for a loan with low monthly payments in about 60 minutes. Stephens of Beckley Exceeded all my expectations in buying a car.
Jun 29, 2025 -
I bought a time capsule 2006 Mark LT 4x4 with 26k miles on it. I was purchasing online and having it delivered to Florida. Mike and Tanis both assisted me with answering my questions and giving me honest opinions on things and any photos and videos i needed. I took delivery and the truck was exactly the way it was portrayed to be. These guys are good and trustworthy!
Mar 17, 2025 -
There's some great guys working here and they'll try their best to get you a great deal. And not bury you upside down in equity. If you're in the market for a new ride, give em a try. Ask for Mike.
Feb 08, 2025 -
Bought a new ram. Mike was my salesman. He was awesome, friendly, and professional. Would recommend this place to anyone. Went above and beyond to make sure our trade got the best value and the payment was comfortable with.
Dec 27, 2024 -
Update: they have done nothing but block me ! They message me and I tell them all the problems that they was already informed about they blocked me smh Bought a F150 within a week it was in shop . Haven't had it a couple months only 4 thousand miles and the starter is going out. Becareful when buy from them I ended up with a lemon 🍋 We purchased in Beckley wv.
Aug 16, 2024 -
I had a great car buying experience here. Kevin helped me get the jeep I wanted with financing I could afford. I would definitely recommend Stephen's Auto if you are in the market for a great used car!
Jul 06, 2024 -
Let me say that I had a great experience this week at Stephens Auto in Oak Hill. I hadn’t decided for sure if I was going to trade in my car. I drove by to look at the Trailblazers. Jamie Lego asked me if I needed some assistance. I drove off in my new Trailblazer!! Jamie was wonderful! She was great to walk me through the entire process. I had my teenage daughter with me and she even loved Jamie! Thank you Jamie Lego! We love our new Chevrolet Trailblazer!!
Oct 06, 2023 -
Dakota was amazing to work with! Her and the team at Stephens worked to get me into the vehicle I wanted and made it a quick process! I’m extremely satisfied with Stephens auto!
Mar 14, 2023 -
We had a great experience at Stephen’s Auto in Beckley!! Robert Wilson treated us wonderful and helped us get a vehicle we wanted. I would definitely recommend!! Thanks again, Robert, D.W. and everyone at Stephen’s Auto!
Mar 13, 2023 -
Best experience buying a car I’ve ever had and fastest I’ve ever been in and out of a dealership! Robert Wilson made it an amazing experience when I go to buy again I will definitely come back here!!
Mar 12, 2023 -
This makes our 2nd purchase from Stephens Auto and I would go back a 3rd time. Very friendly and quick, they worked great with us on our trade in and got us in what we wanted. I would recommend them. I have had 2 positive experiences here. Best of all they don't make you feel pressured.
Oct 13, 2022 -
DO NOT BUY FROM THIS DEALERSHIP!! I live 4 hours away and was a first day reservation holder for the Ford Bronco. When I went to the Dealership to finalize my purchase on 8/5, my vehicle both externally and interior was filthy. To pay $1595 for destination and delivery, asking the dealership to clean it up prior to my arrival and then arriving to see it in the condition it was in, I was slightly aggravated. I asked after test driving the vehicle to be cleaned again in which they wiped off the front seats and radio area from the black dust that was everywhere. Drove it home with no issues. On Saturday, 8/6 early morning spent hours cleaning my new vehicle to my standards; noticed physical damage that was not done by me. Reported the damage of my brand new Bronco less than 24 hours after delivery to the manager which I was working with. Manager recommended I see one of the local Ford Dealerships Services Centers and call them on Monday, 8/8 being as I live so far away. On 8/8, I called local dealerships service centers in which I was able to get an appointment on 8/10. The local dealership service center declined to assist me as there was physical damage and said I had to call the dealership I purchased from to get resolution. I called Stephens Auto and spoke with the new sales car manager in which he refused to help me or submit a claim to Ford. He stated "Because you didn't pay Market Value for this Bronco, I'm not helping you. If you would have paid Market Value for your Bronco, I'd help you." - seriously? Then I e-mailed the owner in which he forwarded my E-mail to the dealership and at the end of the day the dealership refused to help me or submit a claim to Ford. I have escalated to Ford Motor Company to assist me. I hope this dealership does not do to any other potential customers what they did to me. DO NOT BUY FROM HERE
Aug 11, 2022 -
I was all but robbed! After trying to get into something else because of the bad situation I was put in, other salesmen have actually apologized for how bad I was done at Stephens. I will never recommend to anyone and I will never go back there again, I couldn’t be paid to.
Jun 07, 2022
Nearest Junkyards to Stephens of Beckley
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