What clients say about Keen’s Towing & Hauling LLC ( Roadside Assistance) in Winchester (VA)
These guys helped me in a pinch with a very large load , that had to go 3 hrs on a Sunday at noon . Appreciate them , their driver did an awesome job and greatly appreciate their help !
My husband's work van (fleet vehicle) broke down on the highway. The driver got there an hour and forty minutes after the call was placed (Wednesday night) but when he arrived he had the van loaded and gone in less than 5 minutes. He was very efficient and friendly at the same time. Yes I questioned his ability at first because I didn't think he was close enough to the van but he proved me wrong very quickly but politely. I was impressed by him. I wish I had gotten his name. He delivered it to Malloy Ford of Winchester. (See my review for Malloy too).
Our van was stranded the Saturday evening after Thanksgiving north of Winchester. Ian was the driver dispatched to come tow us, and he was incredibly helpful in giving us options for next steps (much more so than our insurance was). I found his explanations thorough and respectful. When we discovered our vehicle was not fixable the next workday, and I called back to get advice on where to get it towed, he and the owner helped me find a solution to my problem, even though I'm sure it was outside the scope of his duty. I'm very thankful to Keen's for their service!
Keen's Towing was fast and friendly. They showed up in 20 mins and were the friendliest tow company I've ever used. Keep up the great work and speedy service
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