Tony's Import Repair in
Winchester (VA)

Very upfront and honest, And they obviously know what they are doing. Unlike many others that claim they do.

When my car began exhibiting several issues, I initially went to a different repair shop that will not be named. I spent about six hours there waiting, only for them to tell me the problem was the module that controls all the electronic components in the car and they quoted me around $1,100 JUST for the module. They then gave me the runaround for two weeks trying to locate this elusive part, never returning my calls. Frustrated, I vented to a coworker, who said he’d also had a bad experience with that shop and recommended I try Tony’s instead. I’m so glad I did. Within two hours of bringing my car in, Tony’s correctly diagnosed the real issue: a mouse had gotten into the body of the car and chewed through some wires. They even sent me a picture so I could see exactly what was going on. The other shop never mentioned anything about damaged wiring, so clearly they hadn’t looked very hard in those six hours of running diagnostics. That same day, Tony’s replaced the wires, which fixed all of the other problems, and my total came to just over $400. They were also kind enough to help me get my state inspection taken care of at a neighboring shop. I really appreciate how professional, honest, and transparent they were throughout the whole process. If you own a foreign car, skip the hassle and take it straight to Tony’s. They'll treat you right.

Tony works on my Land Rover and always is honest and knowledgeable about repairs.

As a young woman with a foreign car, I always struggled to find a shop in the area that will work on my Mini Cooper. Most places won't do anything beyond a basic oil change, or they will try and scam/price gouge me. After going to Firestone with no luck and a less-than-ideal experience, they sent me to Tony's (my coworker also recommended them). From start to finish, they were nothing but kind, informative, and courteous, and as someone with little to no car knowledge, this was relieving for me. Despite how busy they are, they got me in quickly to at least diagnose my car's issue so we could schedule a future appointment. They gave me the exact cost up front before scheduling me and doing the work, which I really appreciated. I will only go to them for any future car issues and maintenance with my Mini!

I wish I could give a 0 for the rating because I would. Had my car towed to the repair shop and when I received it back it wasn’t even my vehicle. Still haunts me to this day. Only wish I could i I f found a way to prove it besides the physical appearance.

Tony’s Imports definitely know what they’re doing when it comes to European vehicles. I’ve taken my Audi there to be serviced and the outcomes are always flawless. Highly recommend

I took my BMW to a couple of shops here in Winchester, VA, but they told me I had to take it to a dealer because it is something they can't fix. When I took it to Tony Imports shop, they fixed the problem and I was impressed. So, if you are looking for a confident, honest, experienced, and professional mechanic shop in Winchester VA, don't look any further. Give Tony Imports a call. They will take care of you

I have been taking my 1990 Mercedes Diesel here for over 10 years. I recently needed an oil change and even though they were very busy they got my car scheduled. Recently they replaced the ball joints and it drives like a new car. I was a little concerned about the change in ownership but the tradition of excellence and great customer service has certainly carried forward.

First time all was good. Second time was a different person , broke the car using a knife from the inside, he said he was looking for anything to make the car on neutral!! When I told him why you break it, he answered that he need to find the neutral so he can move the car!! I was very mad of that, and the way he loaded the car by bouncing it to load it on the floor, may damage the car. And he charged me 60$. Called the company to Complain but never got answered on that day.

Had them put motor in my gti old motor went out of timing. They did the motor trans flush and timing chain on new motor. Did in timely manner kept me updated and did a great job. I would definitely recommend them to anyone that needs there car worked on

These guys are always responsive, helpful, know their stuff, are reasonably priced, and do an all around great job. I have had them handle a couple of issues on an audi q7, and have been pleased each time. I highly reccommend.

We were traveling from PA to the Hampton area at the end of July for my wife and her twin sisters birthday when my Eos started losing power and dash lights came on. I managed to limp it into Winchester and was referred to Tony's by an auto parts store. What a stroke of luck! These guys could not have been nicer! Although it was almost closing time, they installed the fuel filter I had purchased to see if that was the problem. When it wasn't, Dustin gave my wife and I a ride to a hotel, where we were rescued the next day by family who were also traveling down. The car was fixed for us upon our return, and at a reasonable price (I checked with my regular mechanic at home). It's scary to be stranded by breakdowns away from home, but we were treated like regular customers. I cannot recommend these guys enough!

After getting ridiculously expensive quotes on my Mercedes diesel oil leak, based on total guesswork, this shop took the time to clean under the car before trying to determine where the oil was actually coming from. True professionals committed to solving your issues in the most cost effective way. So lucky I found them.

As an update, Tony and Patty have retired. The two mechanics that have been working for Tony have become the new owners. They know my car, know me and are working hard to provide service as good or better than ever. They did a great job diagnosing and solving a recent problem with my 33 year old Mercedes. I have been taking my 1990 Mercedes Diesel to Tony for over a year. I cannot recommend him and his shop high enough. Great attentive service, fixed right the first time and always for a fair price. Tony is honest and not afraid to tell you what you really need as opposed to what you want to hear. In the end he will provide a cost effective solution every time. Tony also works on other imports for several friends of mine and all of us are delighted with his professional approach to maintaining our automobiles. I highly recommend Tony's Import Car Repair. And Patty the office manager, is also wonderful.

As anyone with a foreign car knows, finding a good mechanic who works on your brand of import is hard enough. Finding an honest mechanic for this is almost impossible. I have been to other import service shops (as well as the dealership) and always feel like I'm being taken for a ride. If you're lucky enough that Tony works on your brand or car, I highly recommend using him. What sold me on this shop was when I had a significant issue with an engine oil seal. The part itself only cost about $5. But since the engine would need to be hoisted out of the car to get to replace the seal, the labor would have been several thousand dollars. Instead of just giving me a quote, Tony called the Mercedes hotline to see if any recalls were done and/or if this issue would be covered under the manufacture warranty. It was. Tony recommended that instead of getting the work done at his shop, I contact the dealership and bring this issue to their attention and let him know it was covered, so they could perform the work at no cost to me. To my surprise, it all worked out just like that. I know this type of customer service is rare and very valuable. I will be a loyal customer of Tony's for life. I would give him 10 stars but 5 is the max. Great business owner!

Tony and his team are such great people. They were able to get my car in fast for an inspection and also repaired an oil leak. He allowed us to purchase our own oil for the car to keep costs low and so far the car is not leaking. I was surprised that the service charge was lower than what was originally quoted. I think for bigger repairs I'll be going to Tony's, especially since my car is a Volkswagen and they have pricier fixes.

I have been taking my Audi's to Tony's for the last three years. (Q7 and A6). Why am I putting a review after 3 years? It is 10:37pm, and I just closed the phone with Tony regarding a sound that is coming from my suspension... Tony is the best import mechanic I have seen in my entire life. I am from Europe so I have seen a bunch. Doesnt change anything if it is not a security risk but informs you that we need to keep an eye out. I am moving to RI soon, if anything happens to my cars and requires serious work, I'll put my car on a dolly, drive 9 hours for him to get it done... This is how good he is. Any BMW, Mercedes, Audi, WV driver that I know in the Greater DC and VA area goes to Tony's, just saying 🤣 He is awesome! FULL STOP...

I have owned Volvos since 1983 and fortunately have experienced few problems. When I do have problems or maintenance issues, Tony's Import Repair is the ONLY shop that I completely trust to honestly assess the problem, recommend a solution, repair what's needed and charge me a reasonable price for his services. In addition, Tony and his staff are courteous, keep you informed of their progress and provide follow-up on the problems found and the repairs performed. I am a very satisfied customer and therefore highly recommend Tony's Import Repair to all import owners.

Wouldn't take my car anywhere else. Tony is The best in area. Friendly, efficient and reasonably priced. Tells you exactly what is wrong and the costs associated. If you have a need I highly recommend. You won't be sorry

Took my 2013 Audi A3 here to be serviced and I was extremely pleased with the quality of work. Tony and the staff welcome you with excellent customer service and took great care of my car! I'll take my car here for any future service here on out.

Great service and Tony is a pleasure! Extremely good work, efficient and more than fair pricing. Best I've been to in years. So, whether your auto is domestic or foreign, , especially European, he is the guy to go to for servicing and repairs.

The right price for the greatest service! :) lov the customer service. They take care about my BMW and MB... Highly recommended

Tony has looked after our cars for years. You need to be able to trust the person who works on your car. I fully trust Tony's Import Repair. If you have a car that comes under his expertise - BRING IT HERE! He takes the time to talk to you and explain things to you, always seeming to try to save you money. You have a lot of money in your vehicle and keeping it in top shape is not cheap - he does his best but it not cheap - reasonable is the word that comes to mind. Quality, value, timely service and professionalism - that covers it.

Professional work. Super friendly service. Pricing is very fair and they are always upfront about everything. Ive been taking my Volvos to them for years now and have been very happy with all aspects. An honest mechanic is difficult to find. Tony's one of the good guys.

X military, I've lived all over. USAA towed my vehicle over 70 miles to Mr. Tony's as I am in a financial bind after being recently furloughed. This team is the absolute best! I've never seen anything like it.... They diagnosed and redirected me to the dealer as my issue was a recall item. ...Who does that?!! Take a picture, you won't find a better service or better people anywhere.

Tony has been my go-to guy for servicing my Volvos. The work is always top-notch, done right the first time and reasonably priced. Hey, maintaining a premium brand import is never cheap, so finding someone you can trust that won't give you the run-around or sell you services you don't need is a real find. I'm just afraid one day he's going to tell me he's retiring!

I was headed from ny to fl and my Audi broke down on me about 2 miles from Tony's! I used google to see reviews on local foreign car repair and his was in the top!!! My overall experience with Tony's and his staff was the most personable, reasonable and genuine people I have met to date!!! Very kind and not at all the type to try and make an extra buck off you!!! They worked hard to diagnose the problem and fixed it within a reasonable time frame! This is a very honest and reliable staff!!! I would highly recommend this place to anyone and everyone who wants the best of the best for their car care!!! Thanks again Tony's Import Repir!!!!