Super kind, quick response! Definitely recommend if you need assistance. Dispatch was very responsive and helpful on the phone. Dustin was quick to respond, professional, and super knowledgeable. He was able to troubleshoot the issue with my vehicle and determined I didn’t need a tow, rather than overcharge me, he helped me resolve the issue and the company refunded me what I overpaid. Very honest company and everyone I interacted with were super friendly and pleasant.
They did an amazing job towing my Land Rover to the dealership in Chantilly. The entire process was super easy and seamless. I run a business and don’t have a lot of extra time, and they made everything straightforward from start to finish. Dustin was great to work with and made the whole thing stress free. Communication was solid, the car arrived exactly as expected, and it was ready for the dealership with no issues at all. Very professional service and I would absolutely use them again and recommend them to anyone who needs towing or transport done right.
Fast, friendly, quality service. Ended up with a nail in my tire. My call was answered by an extremely nice, caring individual who took my information and checked to see if someone was available. They were at my house in a matter of minutes. Changed my tire, put the spare on and I was off to have it repaired. If you are in need of roadside assistance and/or towing I highly recommend Simkhovitch Transport & towing!
We just used this tow truck company for the first time. Great service and customer service. Josh our tow truck driver was really nice and helpful. 100% recommend
I’ve had a few tow companies over the years in Winchester, and these guys are at the top of the list. Family-owned and operated company that’s capable, communicative, and easy to work with. Dustin did a great job for us, and I’d highly recommend giving him a call.
This is the first time I have used them. They gave me a quote to tow a car from Stafford to Winchester. The price never changed and I had a great conversation with Ronny. I will definitely use them again.
Highly Recommend. My wife and I, along with our 2 small children hit a deer just outside of Winchester, VA. Dustin showed up to tow our vehicle that evening. He first towed the vehicle to the hotel we had to stay in for us to unload our belongings, and then took the vehicle to their yard. The next day, he was extremely responsive when we needed to reach out, a key differentiator in service these days. He even helped unload our vehicle into the rental that I had the next day. Extraordinary care in this day and age. You can certainly tell that this is a business that cares about each and every individual they assist on the road, especially throughout a chaotic situation. Enough can’t said about Dustin and the added insight he provided following the accident - very informing and calming during a stressful situation for us. You can certainly tell that Dustin was raised right, with exemplary values around service and care. 1000% would recommend. Thank you, Simkhovitch Towing & Transport.
My mother and I were traveling back to Detroit when our car had a problem. Matt came and picked us up and was very professional and kind. And I once we got to the auto care place they couldn’t see us. He loaded the car back up for us and took it to another auto place and dropped it off !!! If I lived here I would call them all the time!
Josh showed up and was nice and polite when my daughter's car needed to be towed. Also they always respond in a short time and don't leave you sitting like some of the others around here.
josh and John were great to us even though a crappy accident situation had us feeling bummed they did a great service, those guys hustle, and also Joyce is a awesome person
Outstanding service! From my phone call asking for help to Dustin saving me (and my van) from a busy road, I couldn’t be more grateful and impressed. Thank you for your prompt, affordable and respectful service.
Getting our vehicle back was an absolute hassle. Despite being the owner’s wife, I was not allowed to retrieve the car without a written authorization letter. I understand the need for certain protocols, but there was zero flexibility or understanding of the situation. It felt like unnecessary red tape and poor customer service. A simple verification process could have resolved things much faster. Very frustrating experience.
Call these guys FIRST! I called 3 other places (with no success) until I found Simkhovitch. They answered the phone (!), they were friendly, came out same-day, and were very affordable. The driver was professional, kind, and helpful. Highly recommended!
A HUGE thank you to Josh who responded to my AAA call. He got there within 45 minutes, rolled my car out of a parking garage in downtown Winchester so he could load it onto the tow truck; provided me with a trash bag to dispose of the blanket I had used to stop the oil spill; put down absorbent; drove me home while politely listening to me chatter on and on; unloaded the car; and even pumped up a flat tire on the other car in my driveway. Josh was professional, personable, and charming. Thank you - great, GREAT customer service.
State Farm Roadside Assistance called this company for me for a flat tire. Josh arrived quickly and changed the tire in just a few minutes. Great service and communication!!
Really appreciated how quickly they were able to come out had been waiting on AAA all day with repeated cancellations. These fellas arrived within 1/2 hour of first call and pulled my car out of a culvert without damaging my car and made sure I got it started and home.
I am a single female who knows absolutely nothing about cars when my battery went dead after coming out of a store. I called my insurance company who in turn called Simkhovitch. 5 minutes after requesting service Simkhovitch called to let me know they received the service request , they then confirmed my location and car details and told me the driver would be there in 5 to 10 minutes.
Josh from Simkhovitch arrived 7 minutes after I received the call from the company.
Josh was very respectful and super efficient. He also gave me some tips on future care of my car.
I was very impressed with his manners and really appreciated the company as a while!
Thanks Simkhovitch!!
I submitted a lockout request through my insurance and Josh gave me a call within 5 minutes to tell me he was already on his way! He had me back in my within 15 minutes of my request. Thank you so much Josh! You have no idea how much you helped me out after a terrible day
My family and I were traveling through the area when our car decided to malfunction. From the initial call, to dispatch, to Dustin towing our vehicle to the nearest dealership, everyone treated us with the utmost respect and assisted us in timely manner. Thank you for saving the day and keeping our nerves calm!
Flat tire in front of my house 2 days before my daughter’s wedding! Dustin arrived in 20 minutes and was SO KIND. He had my donut on had me on my way to the tire shop so quickly. This was a huge busy day for me; and Dustin just turned it into the easiest fix EVER!
Thanks Dustin
I locked my keys in the car and this is the business that roadside service used. They have excellent communication and are prompt to respond to calls. He was at my location within 15 minutes and had my door unlocked within 5 minutes. This was excellent service, and I will be using them for any future needs.
Absolutely amazing service! My friend locked her keys in her car and as soon as I called they had someone to help on the way, it took less than 15 minutes for them to get there and they had her door opened in less than 2! They were also super sweet and helpful in such a stressful situation for us! 10/10 would recommend
These guys are five stars for a reason, excellent service they were at the scene within minutes and were able to get me squared away quickly, all of the workers were as friendly as they could be, and the pricing was exceptional I couldn't think more highly of this company.
Quick, great communication via text and phone call to confirm my online request through OnStar. The transporter was extremely courteous, knowledgeable and made feel at ease taking my baby away. Thank you for the great service. ⭐️⭐️⭐️⭐️⭐️
Needed a tire changed to my spare after my tire went flat in my driveway and I was unable to loosen the lug nuts. They called when the gentleman dispatched and the caller was very nice. When the driver arrived he was superb, started some nice small talk, and helped identify the issue, a broken valve stem, swiftly. 10/10, this company has a very amicable crew. Will call them again should I need roadside services in the future.
Once again, I was not let down! After a little arguing with my insurance provider to get them to dispatch Simkhovitch, I was told about 45 minutes. These guys NEVER take that long. My car was on the tow truck and headed to the shop within 20-25 minutes. Friendly, polite, and caring. This is the tow company to go to for all your needs!!
They are there when they say they will be and incredibly polite and helpful! Love this company!!!
Locked our keys in the car and Dustin showed up within 15 minutes of me calling. Polite, professional and kind, had my door open within 5 minutes. Even walked all the way down our driveway so his truck didn’t hit our overgrown branches that I haven’t gotten to trimming yet. Extremely satisfied and will absolutely use them in the future!
Dustin towed my car this morning after I hit a deer, and he made a tough situation better! I was shocked how quickly he got to me, and he offered a ton of help in my situation. This was the best towing experience I could have hoped for. Great job!
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