What clients say about Llewellyn Towing & Repair in Fort Powhatan (VA)
One of the best if not, the best mechanics in the Richmond area would drive out of state just to come here. I had my grandmother‘s car examined at Firestone and they told me it would be $2000 to fix her car. I took it here and it was only 50 bucks because they told me what needed to be fixed at Firestone was not necessary at all. Thank you to the Lewellyns for being honest and hard-working mechanics.
You all knocked over my mailbox today and didn’t even offer to pay for it or apologize. You were there to pull out a snow plow across the street. A simple, “Sorry about that” would have been appreciated.
Katherine Glidewell
Edit to add: I have it on my Ring camera. The driver of the snow plow did not speak to my husband, nor did your driver. My neighbor Tim did come to apologize on your behalf and offered to pay for the damages, however, this is principle. If you destroy someone’s property, you should apologize. I also have it on our Ring showing that NO ONE except our neighbor spoke to my husband. I’m sorry, but you are being dishonest. Also, I attempted to call you all three times yesterday. I am happy to share my phone records.
This family-owned business is great! They are always helpful & have fair prices. They are willing to work on your vehicle problems with honesty & genuine concern. I cannot say enough great things about every one of them.
Called today in this 100 degree weather for a a tow and tire and was turned down by this 24hour company because the shop was “closed” I have never in my life seen people not care about another person
Same day service even for a 31ft RV. Answered the phone, over the phone quote, coordinated with buyer/seller for pick up arrangments and provided great service the same day to tow our RV to the new buyer.
I needed towing today, was very fortunate to have it done so quickly. The young lady on the phone was very professional and quoted me a terrific price. Others wanted twice the amount. The very kind young man was at my home within 20 minutes. He also told me what he thinks may be the problem, I also have the same thought. Let's hope we're both correct. I highly recommend this company.
I needed my house moved to another state I haven't put it on another lot they came out they hooked up cables to my house they got it on the back of their truck and they move my whole two story house to a completely new location and put it in place I couldn't believe it if you need to have anything moved or toad call they're the next thing to God LOL
I am a used truck dealer that tried Llewellyn's a few months ago. They were recommended by a customer of mine. I am very pleased by their professionalism and quality of work. I would highly recommend them to anyone!
I recommend these guys, they have been great sports when it came to fixing my car. It’s easy to call them, schedule whatever you like have done on your car (oil change, tire rotation, etc.), and just park the car overnight when it’s time they work on your car. Great customer service and fast reaponse!
Very friendly and great car service at very reasonable cost from a fantastic family auto service business. They treat you like family. Have been going to them for years, and will continue to do so.
The Llewellyn family has taken fabulous care of my family here in Powhatan for a lifetime! They are genuine, honest, and do great work! Highly recommend!
Mark towed our truck from Powhatan to Richmond he was there within about 20 minutes. Service was Excellent!! Would recommend them to family and friends. Thank you again!!
Never been towing shop. But have been to the farmers market many times. In the same place as big Bang fireworks also. I would highly recommend the farmers market.
My car broke down one morning and it was picked up by this company. Called that night to find out how much the tow was they stated One Price $89 spoke to a gentleman. Also stated do to them closing could not do anything with the vehicle until the following Monday. Over the weekend after knowing the issues with the vehicle decided that we were going to let it go. Call to find out what it would be to get our personal items out of the vehicle they told us we had to pay the tow bill now of 135. Got upset called several days later to find out the new tow bill was 189 something how does a tow bill keep going up well can't ask a question because the very rude nasty lady hangs up on you should you ask one. We'll be filing a BBB complaint and a lawsuit through the state of Virginia.
If you ever need your car repaired. Or towed. Ernie Llewellyns Your Man.Mark just worked on my van,very pleased with the service.I live 30 miles and pass at least three or four shops ,one right in my town to come to Llewellyn cuz I trust them and they're great people.
I have been going to Llewellyns for more than 10years...they never disappoint me! I trust them with my 21 year old jeep for the best trusted service !! Thanks a LOT guys
My car was towed there after an accident. I called ahead of time to get things and parts from the vehicle since we knew it was totaled. No problem. When my son got there to get his wheels off MY vehicle he was rudely told absolutely not, in a very aggressive manner, like he was there to commit a crime. Since Llewellyn's is simply a tow yard, the vehicle had to go to Bruce's Body Shop in Midlothian to be declared totaled.
My son had to take additional time off of work and went to Bruce's, got what he needed off the car, no problem. When I called Llewellyn's to ask them "what the heck, it is MY car?" the woman started screaming at me. More aggressive behavior. Extremely unprofessional to say the least.
Two very rude experiences with two customers. I will never give them my business again. -From someone who has lived in Powhatan for 40 years.
Awesome experience! My riding mower got stuck in the soft area of my back yard, for nearly 3 days and the prediction of rain possibly tomorrow made me check to see if any towing company might be able to unstick it. SUCCESS! Friendly staff and very competent. I'm a happy camper! Thank you so much! If it did rain tomorrow, it would be a month before the area would dry enough to drive the mower out.
Awesome family owned towing and repair shop! Great christian people! They do honest, and wonderful work! You will be treated with respect, dignity and loyalty..they do things the old school way! We have never left unhappy from Llewellyn's.
They did a top notch job on a difficult towing job and on Sunday afternoon at that. The price was their normal fee. Did not add one penny for the extra time and work to get a company van off the rollback with one wheel about to fall off. I would definitely use them again---- but we usually do use them. We have never been disappointed.
I have recommended Llewellyn's to every one of my friends. They are a family owned towing and repair shop and are extremely knowledgeable and very very honest. We
have never had the need to get another opinion. The vehicles are usually ready within
the day. They even have coupons!!
On my most recent visit to Llewellyns, I was once again reminded that honesty and compassion are very much alive and well. In summary, I bought a vehicle two years ago and was told (by the previous owner) that the AC compressor was bad. Unable to tolerate another scorching hot year in my car, I dropped it off at Llewellyn’s. The shop-owner charged-it-up with Freon and amazingly the AC is now cooling. The bigger issue was the AC vents stopped working. The problem revealed was that the Actuator and/or Body Control Module was not functioning properly. The simplest remedy was to buy new parts (which were $700+) but instead, I decided to go with used parts for about $150. However, with the used parts the key was that both used parts needed to come out of the same donor vehicle. Otherwise, if not from same donor-vehicle, the vehicle would not remain started but instead would keep cutting off (as if someone was trying to steal it). After countless hours of Llewellyn's attempting to locate compatible used parts, they were simply not available. To make a very long story short, the owners son (Ernie) spent an enormous amount of time trying to find me used parts that were compatible with this car. The amount of hours he devoted to labor was never-ending. Llewellyn’s extended other acts of kindness (regarding this repair) that no other body shop on this planet would have ever done (without charging a substantial fee). In the end, I was only charged $163 for what any dealership or popular auto repair shop would have charged 4-5 times just for the labor alone. Llewellyn’s (Lou, Penny, Ernie, Mark, and Tim) is the finest most trustworthy business I know. I am extremely grateful for this exceptional business!!....Frankie J
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