What clients say about The Second Yard in Charlottesville (VA)
Unfortunately one star is the lowest grade here. This place with a lot of fabrics serves as a trap for customers to come in and then deceive them to have the selected fabrics be sewed through a hidden seamstress who does an awful job. Alice at 2nd Yard bill you for more fabrics than what you get later with a very amateur sewing efforts on the fabrics that anyone watching a YouTube video can do. Look at the poor work done for our project. They cannot make the drapery panels even both for sides and bottom. We had the simplest possible drapery work (no pleated no strips no nothing) and you can see the final outcome. When we complained and asked for correcting it, they killed the time a little bit and gave us the very same panels and started gaslighting by saying they are "beautiful". They wasted all the fabrics and several months of our time. Alice stopped communicating after she learned how disastrous and not amendable her work has been. She charged us a couple of grants for this weird outcome and now I am filing a law suit to manage her bullying.
although i have not had a direct experience with the staff i want to say the are very determined and have been leaving me voice mails for months trying to contact alicen about her pretty pink fabric for her daughter and i think its so cute the devotion is very nice
Absolutely worth a trip. The owner was delightful and guided me to the perfect fabrics and trims to reupholster my 12 dining chairs and to finish a needlepoint pillow.
This will be my go to from now on.
The Second Yard is THE place for quality and fine fabrics in Charlottesville! The place is a treasure trove of goodness! The staff are all really friendly and true professionals! This place is a go-to, for interior designers and home makers alike! In addition to the fabrics, they also have furniture and art work, and, great wallpapers!
Friendly, knowledgeable staff...
Over the years, I’ve made many purchases from them. Beautiful fabrics for upholstery that last, occasional furniture, lamps, picture frames, wedding gifts and I’ve purchased 3 sofas from them!
I think one key word for them should be “QUALITY”.
The Second Yard has an impressive amount of upholstery and heavier weight fabrics. Also lots of sample books to peruse. The owner? Manager was very knowledgeable and helpful. The shop itself in an old historic building was facinating to wander through. A very interesting visit!
They have a sizable selection of good quality and well curated decorative items as well as lovely fabrics. They were also kind enough to let me take a few decorative pieces home to try in the space before finalizing the sale-great customer service.
The worst service ever. They took one month longer than I was promised to ship my fabric and to make my curtains. MOREOVER, when I finally got my curtains, they were made in a different style than I ordered and in much less fabric than I ordered! HORRIBLE PLACE! I will be complaining in BBB!
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