Peacock Auto Service in
Charlottesville (VA)

These guys are by far the best mechanics in Cville. Totally honest, transparent and amazing.

Very happy with this local shop recommended by UVA parents. My daughter for the first time had to deal with a mechanic on her own. The owner Joe inspected my daughter's car with heat not working. After an inspection it was determined the water pump was going out and thankfully did not drop all the fluid on the road. Joe gave an estimate on repairs and timetable. The car was ready on time and within budget. The heat now works. The repair cost was well below that of a dealer. I talked to Joe to wrap up everything and I found him to be ethical and trusted. A rarity these days for mechanics. He let the car stay an extra day at his shop with a winter storm. Totally recommend Peacock Auto Service. 5 Stars!

I have been getting my car serviced here for over a year- they are always so kind, very communicative, and knowledgeable! When I purchased my new car they went above and beyond to check a part that they thought was missing from my vehicle, highly recommend them!!

Hi, it's Hakimi. I highly recommend Peacock Auto, especially for college students, as it's a safe and trustworthy place. They never scam or overcharge, and their prices are unbeatable. Mandy and Joe provide exceptional service, making you feel like family. Their mechanics are professional and honest. Scheduling repairs is a breeze, and they've always accommodated my needs. I've been a loyal customer since 2018 and have been impressed by their consistent quality and growth. Even after moving, I knew I could rely on them for same-day repairs. Thanks to Peacock Auto for their outstanding honesty, transparency, and professionalism!

I have taken several cars there over the years and I always get great service at a fair price and honest answers. They won’t talk you into work that doesn’t need to be done or waste time and your money fixing things that don’t need to be fixed. It’s a good, honest repair shop.

I’m not one to leave reviews often, but I can’t recommend this place enough! Getting your car serviced or repaired as a young, single woman is always a daunting experience. You never know who will try to up-charge or scam you because they assume you don’t know anything about cars. The mechanics here are honest and didn’t try to up-charge me on anything, unlike some of the local dealerships. They let me know that part of my routine servicing wasn’t needed because my air filters were fine instead of charging me, and they fixed my dragging splash guard for free! Again, I cannot recommend Peacock enough. It’s so refreshing to go to an honest auto shop with great prices. Hanging out with Steve the dog while you wait is an added bonus, too!

Peacock is like going home to have your handy and super rad relative fix your car. Mandy and Joe immediately make you feel like family by offering a kind experience with killer prices. I have been using their services since 2015 in the original shop and was so happy to see them grow into their current spot. I’ve since moved and was in town visiting recently- needed a mechanic - and true to form they welcomed me same day for auto repair. And icing on the cake … they have the sweetest pups hanging around the shop :) thank you Peacock Auto for being a staple in the C’ville community.

I am pleased to recommend Peacock Auto Service as a very reputable place. They communicated details and price with us very well. They completed our work in a timely manner. They were personable and fair in their price quote. They were trustworthy.

Quick & friendly service! But honestly, the cost difference between a dealership’s sky high price quote and Peacock’s estimate brought me to this shop. >$900 vs $619! The dealership should be ashamed of themselves… trying to rip off an old lady!

I'm new in the area and have gone to Peacock Auto for repairs twice. Both times they were kind, prompt, skillful, friendly, efficient, fair, responsive, communicative...basically everything you could want. One of these times, they did an urgent repair that made a really meaningful difference in my personal life. They are now my go to place and I would recommend them to anyone. Thanks Peacock Auto!

I was looking for a local company with an excellent reputation that I could trust to offer what my vehicle needed without upselling. Peacock more than exceeded my expectations with quick service, straightforward explanations including what wasn’t necessary and/or could wait. I have no problem paying a fair price for excellent work, Peacock offers both. I will recommend them to anyone who needs vehicle work.

I highly recommend Peacock Auto Service! I needed an urgent oil change and headlights replaced on my car, and Joe fit me into his busy schedule, despite me showing up two hours later than I said I would. Plus, offered me a snack while I waited! Thanks very much to both Joe and Mandy for all their work and kindness.

I highly highly highly recommend these guys. Customer service is beyond the top. Very genuine and in their integrity. Watch them not only with us but watching them with other customers and not doing services just because the customer thought that's what they needed. Really appreciated that kind of honesty and realism. We will go back to them moving forward for all of our services and we are not close by. We do not live in Charlottesville. So worth it. Thank you for all of you that recommended them. They are everything that I heard about them. There is a reason they are so highly rated. It is true!!

I can't recommend Peacock Auto enough! From the moment I walked in, I was impressed by their honesty and professionalism. The team took the time to explain the issues with my car in detail, making sure I understood everything before proceeding with any work. It's rare to find an auto body shop that is as transparent and trustworthy as Peacock Auto. The service was top-notch, and their prices were incredibly reasonable compared to other places I've been. If you're looking for quality work, fair pricing, and a team you can trust, look no further than Peacock Auto!

Peacock Auto operates with more integrity and generosity than any other mechanic I’ve worked with. I’ve been going to them for about a year and a half and have had nothing but positive experiences. More than once they have not charged me for work that I think other mechanics would have. I also appreciate how they break down the service work they are recommending in a way that is straight forward and easy to understand. They clearly put people first, certainly customers, and I would assume their employees as well. They make the Charlottesville community a better place.

Peacock has a kind heart and soul that elevates it from being a place to get your car fixed, to being a place to connect with people in our community who care. It's also no joke- Joe will give you a straight answer about what needs to be repaired, how to do it correctly, and his opinion on what you should do next. That might be "fix it," or it might be "get a more reliable vehicle." I have experienced both situations and both proved to be correct. It's been a privilege to have Joe, Mandy, and the crew work on 4 of our cars over the years (VW, Toyota, Subaru, and Honda). I have never been disappointed. The price is fair, the work is generous, and the business is a gem.

The whole team at Peacock are top notch! I don't think I'll ever trust another set of mechanics as much as I do Joe, truly. The team is great at giving me a heads up on work that will likely need done well in advance which really helps me out in the budgeting arena. Mandy is super lovely and always quick to respond if you have to leave a voicemail. (She holds it down up front!)

The service writer Mandy was very friendly and made me feel welcome. Although she was managing a very busy service desk alone, her courteous, polite, and professionalism never wavered despite constant phone calls. The mechanics got to my car in a timely manner and handled it with care. Great job guys!

My fiancé and I are somewhat new to the Charlottesville area. After a terrible experience at a different repair shop that shall not be named, we were hoping to find an honest, friendly and reliable place to bring our cars for routine maintenance. Peacock is all of the above and more. From the moment I walked in for an oil change, until the moment I left today, I was absolutely impressed. They are friendly, efficient, and I never felt like any other typical repair shop that was looking to charge as much as possible. Plus the resident office dog, Steve, was a pleasant surprise and an absolute gentleman. Peacock has earned customers for life today, thank you for the great service!

It's so hard to know who to trust these days especially when it comes to your car. I asked a friend for his recommendation and the excitement he had about sharing his love for Peacock Auto was so contagious that I vowed I would use it--and I'm so glad I did!! They did a diagnostic and assured me that the issue I thought my car had was actually not an issue at all and instead went to the root and I haven't had an issue since! 10/10 recommend and will never take my car anywhere else as long as we both shall live.

I was recommended this place by no less than 5 people around me who all are clients of Peacock, and I was able to see why after my first appointment. I was getting sick and tired of dishing out endless fees at the dealership that never really solved my car’s issues (nevermind the fact that I was either not told what the problems were, or were charged for them to verify what I told them my car’s problems were), but one afternoon with this team, and I was told exactly what was wrong, what my options were, what they recommended, and what my fees would be. When they (Peacock Auto) say “Honest, Reliable, Affordable”, they really mean it. Ever since, I’ve been recommending them to my colleagues and friends, and they have all thanked me for referring them to a highly skilled team with quality service - a rare find in this town. Thank you team Peacock, and I’ll see you soon for my next oil change/check-up!

I stumbled across Joe and Peacock about a decade ago because it was the closest place I could push the car to from where it broke down. I was so pleasantly surprised with what I found. Here is someone deeply knowledgeable about cars, deeply caring about customers and not in it for the quick win. Joe consistently works to provide amazing and thoughtful service, and referrals as appropriate. He's found great ways to keep my older Subaru running without costing a fortune and helps me baby my newer Mazda. I cannot recommend Joe enough. I feel so fortunate to have stumbled across Peacock. Finally, I'm 100% sure I've never used "erudite" in an auto mechanic review before, but Joe's also just a great person to talk to. It's a shame he's so busy with all those other 5-star reviews. :)

I would give Joe and this auto repair shop 10 stars if I could; all of these google reviews speak the truth. My husband and I stopped here in the midst of road trip because our AC stopped working and the entire car had started rattling badly. Despite being very busy, everyone was so friendly and helpful, from the mechanic inside, to the lady in the office and especially Joe. Joe was extremely knowledgeable and helped us as best as he could under the circumstances. What I appreciated the most about him was his honesty. We’ve been following his advice and it seems to be working so far. I would highly recommend coming here. If I lived here, Peacock would be THE place to bring my car. Many thanks Joe!

I first went to Peacock to get a water pump/timing belt service done last year. Not only did they charge less than other local shops, but their level of communication was unparalleled. I’ve had to take my car back a couple times since then, and Joe has been extremely helpful in explaining the issues. Every time I’ve take my car there, the jobs have been finished on time and Joe was honest about what needed to be done vs. what didn’t need to be done. They also provide a warranty on their work. Couldn’t recommend Peacock enough.

I had an excellent experience with Peacock Auto; I brought my car in for what I thought would just be annual maintenance, but Joe and his team found some other underlying problem that needed to be addressed. He took time explain to me what issues were priorities and it was a fast turn around to get my car fixed up. Fair and honest work!

A friend a highly recommended Joe & Mandy's shop after I had had a poor experience at Settle Tire. I brought two cars to them in the past month and both times were hands down the best car repair experiences I've ever had with a shop. Friendly, efficient, accommodating, and no sketchy up charging with my repairs. Joe did an awesome job with my repairs. It's a truly family oriented shop that wants the best for their customers. I look forward to working with them again. Thank you so much, Peacock Auto !

Words cannot say enough about the wonderful service I received at Peacock Auto Service on Meade Ave. I'd noticed a metal on metal noise in my brakes driving home the night before and was actually scared to drive the vehicle but had no other way to town. So, the next morning, I left my vehicle at Peacock with no appointment, hoping they could get my car in to look at and hopefully repaired. Later that morning, I talked to Joe, the owner, and was told they would do everything they could to take care of my vehicle. Just hours later, I got a call from Joe, telling me what I needed and how much it would cost to fix. Joe's wife called later to tell me my vehicle was ready. When I went to pick the vehicle up, I met Joe's wife, who was very helpful and friendly. I was able to meet Joe and thank him in person for the wonderful service I'd received. I highly recommend Peacock to all my family and friends. Quality work, wonderful service, affordable rates and a genuine caring place to do business. Thanks Joe!