What clients say about Cen-Tex Towing in Georgetown (TX)
Despite the key being provided directly to the owner by my sister, the owner asserted she was not present at the time of the incident and imposed a $50 key replacement fee. This charge was not reversed even after the original key was located.
Additionally, the owner applied a separate $50 fee for sending a letter and a $3 surcharge for the credit card transaction. Furthermore, the owner arrived approximately two hours after the agreed time. It should be noted that the owner was contacted by the police officer responding to the scene, not by my sister.
The collective charges and circumstances suggest a potentially inequitable practice of leveraging an accident situation for financial gain.
This weekend myself and 3 friends were all stranded in Texas after our engine blew on the interstate. We were literally stuck on the side of the freeway. Les showed up with a tow truck, took us to the auto shop, waited outside to make sure we were okay, helped us get to the car rental company; and overall went above and beyond. He made all of us feel so much better knowing that we weren’t alone in our crappy situation. He left us with his business card and ensured us that we could call him if we needed anything. Long story short, his help made the biggest difference in our situation.
IF YOU NEED A TOW TRUCK CALL THESE GUYS!!
I’ve had the pleasure to work with Les and his crew for many years, professionally and personally, I highly recommend Centex Towing to anyone in the Georgetown/Williamson county area. Thanks!
Saved me in an unfortunate pickle. Wanted to say my thanks and gratitude to Cen-Tex Towing. Thank you to the company, syberts and everyone whom has helped me out. I am forever fortunate and grateful.
Called during a highly stressful situation. Grateful for the experienced service. Knew what he was doing, knew the area well. I love going local anytime I can and I’d highly recommend.
Highest recommendations for a second time call! Removed a boulder rock that was flipped onto a car in a parking lot (yes, you read that right). Took extra care in removing the rock off the vehicle verses a quick removal. Experts hands down!!
I was in a very bad car wreck, my vehicle was totaled. We called Cen-tex and they towed my vehicle to those their yard. They were super helpful in the whole process. Very awesome people and honest and helpful. Thank you centex! Always recommended!
He literally told me to my face he was punishing me by charging the maximum allowable amount. Once they have your car they shoot the price up because they have you over a barrel. Never use these horrible people, they have no common decency.
I’ve had these guys towing for me for a long time, always on time and do what they say they are going to. They answer the phone and don’t give you any BS about timing or delivery. Don’t waste your time with anybody else.
When I had a flat at 4:30 am! I started called tows. They were the first one's I called! I ask if they had a guy that could tow me? He said yes he had a guy. He ask where I was! Then he said no he didn't have any one. I will never call them again! Or recommend them.
I got myself into a perdicument last night that I could not get out of alone. Cen-Tex towing came highly recommended by a friend and I'm so happy I used them. Les was extremely professional and knowledgable and made what looked like an impossible job look like a piece of cake. Cen-tex is the only towing company I will ever use!
ABOVE AND BEYOND SERVICE. Also, great prices and service that would justify paying extra, even if they had high prices. Les was the awesome guy who helped me out. I had a blown tire and was stranded on the side of I-35. He got to me quickly and towed my car to a safe area. I wasn't sure if he was going to help me get my spare tire on my car, but he didn't hesitate and started to work efficiently when we were off the highway. Not only did he put my spare tire on for me, but he also showed me everything he was doing and taught me how to do it for myself, if there was ever a next time. After getting my tire on, I was already ready to praise Les and Cen-Tex with a Google review, however, he then preceded to follow me to the nearest gas station and fill up all my low tires for me. Seriously, I can't say enough about how wonderful this experience was. Great job Les and Cen-Tex Towing! -Forever Customer
I was stranded on I-35 and the owner quickly came to get me and drove me and my towed car to the dealership. He was timely, very cordial, and professional. Would most definitely recommend!
I have used Centex multiple times as well as referred them to several friends. They are alway fast, efficient, and affordable. The owner & drivers are always very kind and helpful!!
Thank you for all of your help!!!
Called at 10am to schedule a truck to move a 20ft CONEX 500 feet on my property. Was told to call back in the afternoon. Called back at 1pm. Waited. Waited. Waited. At 4pm I called to find out where the truck was. Office didn't have me on schedule, didn't know I existed. They called owner who told them he would come by tomorrow. I told them that in an hour a storm would come and if we got rain it would be two weeks again before it could be moved. Still never showed up. My CONEX still sits where it was, now surrounded by mud, immovable. And I have lost 2 weeks of work.
Did vendor arrive when scheduled: No
Did vendor arrive at all: No
Did vendor perform task assigned satisfactorily: No
Did vendor perform task at all: No
Will you be using this vendor again: No
I am just glad I wasn't stranded on the side of the road waiting on a tow.
I would give this 0 stars or negative stars if it were an option because not only did this business not show up, they didn't inform me they were not showing up until I called them and it was too late to find someone else. They provided me no service, they cost me time, and money.
5501 Ranch to Market Rd 2243, Georgetown, TXTopsoil supplier
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