S.A.S. Towing & Recovery in
Georgetown (TX)

Wow - this is a towing company?? I’ve rarely dealt with a business this friendly, professional, efficient, and fair - especially in this industry. Honestly, they could teach customer service classes to companies in any field. I hope I won’t need their services again… but if I do, I’ll call them without hesitation.

SAS provided swift, careful and kind service when my family needed it most. When my grandma called me broken down on the side of a busy road in Pflugerville, she said "I have called 3 towing companies and none of them can get here for atleast an hour and a half. I'm in a dangerous spot so i've called the police to have them park a car behind mine so I don't get hit but I don't know any fast and trustworthy companies to call that could tow me quickly." I was able to let her know that I know an exceptional company and then called SAS. I spoke with the very busy front desk woman and although her phone was ringing off the hook with other calls, I felt like she still gave me great service and provided me with such kindness as she knew I was just trying to get my grandma taken care of as quickly as possible. She immediately sent a driver out from Georgetown (I believe she said it was her son in law) and it took him approx. 20 minutes to get to her in Pflugerville. My grandma said he was a lovely young man and even had scripture tattoo'd on his arm that was an even bigger comfort to her and she instantly felt more at ease. The driver was able to deliver my grandmothers car to the auto shop and showed her kindness throughout the entire process. SAS will continue to be my go to towing company! Thank you again!!

If I EVER. EVER EVER EVER need help (ever), I will call SAS first. I paid a fair price and they were punctual! They had the flatbed with all the fixins needed to transport my dead forklift to our shop. Thank you guys, especially you, Rich! 🙏💪

Shout out to Amy for the amazing service! This is a great company with exceptional customer service. Very happy with my experience and very appreciative of the help

Cody was our driver to tow my car back that was impounded here.. He is a very skilled tow man driver. I've had others vehicles towed before by different companies, and they were kinda mean..but cody was very nice and got the job done!(: He was very nice, and got to the lot swiftly.. he kept me updated through the whole process. I also want to mention that I spoke to two lady's at the front desk over the phone, they were courteous and helpful and helped me through the whole process as well. They all did a wonderful job, thank yall for being so helpful. 💜 (: In this stressful time and situation, they were there for me and pulled through. If I could give more than 5 stars I would. I hope they read this and know what a great team they are, day and night crew!!(: Today is may 3rd 2023(:

We were quoted $114. We were supposed to get a discount through our mechanics account, so it was going to be $88. Then the wrecker driver showed up and said it would be $330, because we have a larger truck even though we clearly stated the model and type of truck. Then After it arrived to the mechanic we were told $360 was the price. Our mechanic fought on our behalf and we got back $100. So we paid $230 to go 2 miles as we were informed the $360 quote was wrong and it was $330. The wrecker driver lost our driveshaft bolt which cost us to replace with our mechanic and didn't return bungee cords we loaned him. Round rock towing towed the same truck 13 miles for $200. I'd recommend giving them your business! They did a great job with no complications.

Ended up with a flat tire car dosent come with spare tire from factory these guys came out quickly got the car loaded up and delivered safely super friendly too definitely will be using again

Our company truck was involved in a pretty bad accident a month ago and we were given the name of S.A.S by the State Trooper and Fire Chief. On my initial call, approximately 2 am, I spoke with a guy by the name of Corey, he could hear the anxiety in my voice. He calmed me down and asked me for the location of the truck. I provided him with all of the information he requested along with my driver's name and number. His crew was there within thirty minutes. Not only were they there, but they stayed there with all of the crew (hazmat crew, troopers and fire department) helping clean everything off the road. Corey continued to call us throughout the entire process, updating us on everything going on with the truck, the load, and the clean up process. Once everything was completed and done, he called us to ask if there was anything else we needed them to do. It was the most superb customer service I've ever encountered. The charges were very reasonable and the service was exceptional. I would highly recommend this company. Trustworthy, Considerate, Reasonably Price and shows so much compassion and empathy. You guys are absolutely incredible. We cannot thank you enough.

Our 26ft box truck needed a tow from Georgetown to Dallas, not only did these guys get it done but they were professional, on time and the price was fair. I would highly recommend their service!

Great company got my semi truck out of a bad situation. Lee got sent out to my location and already new the solution to my problem because of his knowledge. Instead of a tow made contacts with someone faster and got me back on the road hauling within 30 mins. Genuine good people who will help if they have the time.

When my roadside service backed out, I called SAS and they had me up and going in half hour. Great service friendly guys that know what they are doing!

Had the opportunity to receive their service lastnight and they have brought my car safely to my home and wanna talk about time? They were fast and and on time. Thank you guys for your service. Couldnt have asks for better🤙

After waiting for 2 HOURS after being told it'd only be an hour for someone to tow our car, we made another call due to the guy I guess not doing his job correctly during a shift change, someone else answered our call and helped us out!! We thank you for getting us taken cared of and for Eric who towed our car.

After reading pages & pages of reviews this company stood out from all the other reviews. Excellent service, they came quick & went to work immediately loading my vehicle. Would I recommend? Absolutely 👍 thank you so much!

Justin showed up on time and didn’t bat an eye when he saw that my dead jeep was parked in the back corner. The only way to get it out was to put it in neutral and push it, which he did quickly and without a word. Then to get the tow truck into the strangely shaped lot he had to once again get creative, and he handled it like a total pro. 10/10 recommend.

They got there within 20 minutes of my call, they were quick and efficient. It took a big weight off my chest having a company that I trust be able to get to me so quick rather than wait 2 or more hours with frazzled nerves for a tow guy to come. Thank you Damon!

Very professional and fast service. Would highly recommend these guys and would definitely use them again

Thanks for coming out so quickly to help us get unstuck from the mud. You guys are trustworthy and a pleasure to work with! Highly recommended! Special thanks to Derek!

Quick Reliable Competitive Rates and nice Quality equipment that can handle any Job big or small. Excellent customer service. Highly recommended company

This company is very unprofessional. I work with an insurance company and I have had multiple bad experiences with this company. They constantly try to perform remediation any time there is an accident. I will NOT allow this company to perform any work as we used them before and it took over 18 hours to get the interstate cleared. I have also been cussed out and screamed at over the phone on more than one occasion. Yes this is the correct company!

S. A. S. Was there in my time of need in the middle of the night. They were very professional, friendly, fast and sensitive to my needs in my time of distress. I really would like to thank you guys for actually caring. I will not forget what you did for me. May GOD continue to bless all of you and keep you safe while you travel up and down the highways helping others.

Completely professional, reasonably priced, and quick service! Excellent company with a superb ethical culture. Highly recommend.

Jeremy is great! I wish I could rate them higher than five stars. Quick, fast, friendly, kind, and very helpful!

Jeremy and his crew are incredible. Fast, reliable and honest. Hope to never need them regularly but wouldn't hesitate to call again or recommend to friends and family.

I want to write a review of the services that SAS Burnet provided to my daughter and me. Our Penske box truck broke down and Penske sent SAS to tow us ~300 miles to our destination. Raul showed up from the Burnet office and he was a true professional. He took every precaution to be sure the contents of our truck were secure and that we would be safe. He told us a little about the types of things he usually hauls with his wrecker which we found fascinating. He was unbelievably courteous and friendly. On top of that he got us to our destination in a timely fashion and safely. We cannot express how much we were impressed by the service provided to us by SAS and specifically Raul. And we got to ride in style in the Kool-Aid Man. Thank you very much and stay safe!

I can't say enough good things about my tow with Blake yesterday. Specialized Auto Services was sent by AMA roadside assist to tow my Suburban . Since it was a Saturday morning and I live several miles outside of town, I was expecting to have to wait a couple hours. Blake from SAS called me within 10 minutes. He showed up at my house 30 minutes later with a large flat top truck. Blake helped me push my truck out of the shed, so it could be loaded properly. He was very knowledgeable how large SUV's have to be loaded and secured without damaging them. My truck arrived safe and sound at the repair shop. I've used roadside assist several times over the years for my Suburban. There have been a couple times where I had to send the tow company back, because they were not equipped and/or trained on large trucks. I've even had a guy show up once to change my tire with a tiny car jack. Blake showed up with a flatbed fully capable of handling large trucks. He was friendly, professional, and definitely knew what he was doing.

Towed me quickly and professionally after breaking down on Mopac. Answered my many calls without wait. Smooth and quick overall experience - what else do you want? A+