Tony's RV Parts & Service, Inc in
Lexington (SC)

Great RV store....a little pricey but they stock a lot of things and can order almost anything. I dropped my travel trailer in late Aug for repairs to jack, propane alarm and fridge repair/replacement. At time of drop off, they were 3 weeks out for an appt. But they still got the trailer unhooked from my truck and kept it until they could fit it in. I expected nothing to occur for 3 weeks since they were busy. I called in October as I had not heard anything but it was a Saturday and the staff did not know very much. A week or so later, I finally got a call with my estimate, which I approved. The parts now needed ordered. Trailer is finally ready at end of Nov but I was out of town. I went to pick up on Dec 1. When I get there, I paid and trailer was in a pick up area that I could access. However, the battery is stone cold dead, so jack would not work, have no idea if other repairs worked or not. Of course, everyone goes to lunch at the same time vs. A staggered approach so no help available to charge battery until 1pm. I came back at 1:35pm and still nothing. They did respond shortly there afterwards and jump charged the battery so jack would work. This place is great for parts and they are very knowledgeable but the timeline leaves a lot to be desired as far as repairs go. It also would not have been as bad if communication was better and I did not have to keep calling to determine status.

Braxton provided awesome customer service for our mobile RV repair. The prices and service is phenomenal and I definitely recommend!

Braxton helped us with all of our issues and was glad to show me how to do a few things as a first time rv owner. Would 100% recommend and the price was very reasonable!

Tony’s RV was a lifesaver for three adults, three children and two dogs in our motorhome. We traveled from Wisconsin to South Carolina without any air conditioning. Camping world was useless. Tony’s RV was able to squeeze us in to hopefully find out what the problem was. It was the fuel pump on the generator, I can’t believe they figured it out in less than a minute. Not only did they figure out the problem, but they searched and searched until they found the part for my generator. I am so thankful especially for Logan going above and beyond the call of duty. Thank you again, Tony’s RV, we all appreciated your help.

Had Braxton and his crew come out and install a second AC unit in my 5th wheel. Very professional and fast! Highly recommend them to help keep you cool! Thank you for the great work! Much appreciated!

If you have not used Tony’s RV family business you really need to consider. They do it all! From major body work to mirror replacement and everything in between Had a lift installed in Jan and experienced a leak on our trip. Called and requested I stop by on way home. They quickly found the issue and corrected. Special thanks to Braxton our service manager who introduced me to the owner Mr Aaron who was a pleasure to talk to. Also special thanks to JJ at front desk who handled me getting checked in and having all paperwork quickly completed Will be using them for all our future RV repairs for certain. Thanks again for Tony’s RV outstanding service

There's so much I could say about Trish, Braxton and JJ at Tony's RV, but the most important thing is...THANK YOU! We had a problem with our full wall slide on our 2020 Dutchstar. A mobile repair person got it in, but we were told not to put it out until we got to a service center as we likely wouldn't be able to get it in. We were staying in Columbia, and I visited the HWH website and found Tony's RV was a Master Service Center for HWH. On a Sunday night, I sent an email via their website. And, I received a response from Trish. We exchanged a couple emails, she answered all my questions, and we drove the RV to Tony's on Monday morning as Trish asked us to be there at 8:30 or 9:00 and said they'd work us in. We met with JJ and then met Braxton. They DID work us in, and we were on our way by around 11am. SIMPLY AMAZING!!! I recommend Tony's RV without any reservation and with complete confidence that if they say they can help you, they will. Once more.... THANK YOU!!!!

I luv the large selection of RV parts. After visiting this place, you won't ever want to go to camping world again!! Friendly, knowledgeable, helpful, and way , way, better than any of the huge conglomerate RV places anywhere!!! If you own any type of RV, you will thank me for going here for anything related to campers!!! I travel for work and live in my motorhome all over, and tony,s is by far the best RV store in any of the states I've been to for 35 years!!!

Went to Tony's RV with a problem, talked with Logan told him my problem and asked if they did service calls? Yes was the reply made me an appointment for Braxton to come out. He called me two days later(very busy people) to set up time and was here very promptly, very courteous and professional. Diagnosed the problem got them and came out next day to fix the issue. I've known this buisness for 40 years.... always busy, clean shop and store, would highly recommend...5 stars

Braxton has serviced our Heartland Sundance RV multiple times, even at times after hours. Excellent customer service, honest, and explains everything to ensure we understand why things are needing to be done. Everyone is so helpful from the time you walk in the door. Tony’s RV is exceptional.

These people are amazing. We were stuck at the truck stop down the road with issues with our axle we explained to them we were from out out of state and they sent a guy out to help us within minutes.

This place is horrible. They left my valve panel disconnected, broke my TV, left furniture disconnected and left filth everywhere in camper. Didn’t do anything professionally. DO NOT take your RV to these incompetent people. Charged me $11,000 to repair a slide floor and a few odds and ends. Left me with another $3000 in damages. Then the owner called and chewed me out for leaving this honest review confirming the unprofessional behavior of this outfit DO NOT USE THIS PLACE. DMQ

After being in South Carolina a few short months and being referred to Tony’s, I can see why they have been in business for so long. Geoff was super attentive, and kept in communication with me throughout the different times I visited for different services to my RV and Tow Vehicle. Best part is they fill propane tanks as well rather than have to swap out like at the box stores. Keep up the awesome job. Geoff and the Tony’s RV family I definitely recommend for all your RV, tow vehicle and Propane needs. Thanks again!

Repair and service may be best in town but parts and supplies prices can be insane. REALLY need to shop around. Simple little Coleman propane cylinder cost over $17 each. Come on now!!

After seven years of outstanding service, Tony's RV has surely established themselves as a premier destination for RV repairs, and my recent experience with the Winnebago Aspect 30C only solidified their stellar reputation. As always, their customer satisfaction is a top priority at Tony's RV. The staff always treats me warmly and immediately addressed the multiple repair issues my vehicle was facing. Their professionalism and attentiveness set a positive tone, reassuring me that my RV was in capable hands. The complexity of the repairs required an expert touch, and Tony's RV did not disappoint. The technicians were exceptionally knowledgeable about the Winnebago Aspect 30C, and their dedication to precision was apparent throughout the repair process. They meticulously diagnosed and resolved each issue, from engine troubles to electrical malfunctions, ensuring that every aspect of the RV was restored to optimal condition. The quality of their work speaks volumes about their expertise and commitment to excellence. Customer service at Tony's RV is truly second to none. Throughout the repair process, I was kept informed of the progress and any additional issues that were discovered. The transparency and open communication were greatly appreciated, as it allowed me to make informed decisions about my RV. Moreover, the repairs were completed in a timely manner, without sacrificing quality. In summary, Tony's RV exemplifies what a top-tier repair service should be – expert repairs, outstanding customer service, and they stand behind their work. Most importantly, they are committed to ensuring that every customer leaves satisfied.

I can't say enough good things about this business & the good folks who run it. I was driving east on I-20 when I started having engine trouble in my RV, quickly losing power & nearing panic! Suddenly I saw a big yellow billboard, "Tony's RV Parts & Repair" next exit! Felt like I could hear a chorus of angels! I arrived about 1:30, they were very busy but said they would try to work me in. If they couldn't get it fixed I would have to spend the night. I nearly cried & explained my dog, Willie & I had to get to PA for a show & awards. They promised to do their best. They did & had my RV repaired & back on the road by 5:30. The whole family is involved in the business & it's clear they care about their clients. Theresa at the front desk was especially helpful keeping Willie & I comfortable even though she was constantly taking care of other clients as well. Willie enjoyed being a greeter while we waited offering everyone a paw as they petted him. Thank you all so much! I'm adding a pic of Willie & I with his awards.

I have been using Tony’s for all my service, repairs, and upgrades for my motorhome. All the staff is friendly and professional. I have complete confidence that anything that they recommend is in my best interest. Geoff, Teresa, Braxton, Mike and all the staff go above and beyond to provide the best service possible. You will not be disappointed.

Tonys RV kept my horse trailer 8 mths!! Tge motor for the lift went out so they replaced it only to find that the crank gear was discontinued! They waited 8 mths for a special order part before going with something else only after I called every 2 weeks!! I mean Jesus!!! You think they would have went that route a long time ago!!! I'll neverand I mean never, take anything else to them or recommend them ever!!!!!

Tony's RV was recommended by Camping World RV as they were short of techs and couldn't get me in. Spoke with Geoff (Service Advisor) and explained my issue and he was happy to fit me in (same day). Geoff was very professional and knowledgeable and courteous as well as their friendly staff. The mechanic Michael working my issue is just as professional, knowledgeable and helpful. Turns out my issue was a loose terminal which he showed me what caused it and didn't try to sell me a part or repair I didn't need. I'm having their amazing team work on another issue for me. I can't tell you what a great experience this has been; great prices and great customer service. Geoff, Michael thank you both for fixing this issue quickly and getting me back on the road!

Being new to the area and in need of some repair work done, I researched a few places and Tony’s RV hit the mark. Not only did they take great care of our diesel pusher, they had a part in stock that NOBODY ELSE had (we looked high and low and had almost given up hope) their having the part saved us thousands on a replacement unit that just needed a new element. Chuck and his whole crew were super friendly and accommodating, they dealt with our warranty company like a charm and had our girl ready for us to hit the road a day early! You simply can’t beat that! Thank you Chuck and Tony’s RV for everything. You will be our go to for parts and service without a doubt.

As a buisiness owner working in the same field. These guys do an incredible job for the amount of work that they get and the service they provide to the community. They have parts that nobody will keep in stock, and they can get parts quicker than most people as well. Their prices are fair and their staff is extremely knowledgeable. They have helped me figure out things that existed before my time with ease.

Overall, Tony's has done an excellent job on the repairs of my 32 ft. Winnebago the last 10 years. HOWEVER, the last time I brought it in this year, one of the guys in the back shop rammed my RV into something and moderately damaged my metal wood basket on the back end. Also, two luggage locks were damaged and a spare scissor jack was taken from a storage compartment. I called Tony's and spoke with Aaron, Tony's son, and he said to send pictures. I did just that about 6 weeks ago, and he never responded. I called two weeks ago and left a message with someone at the front desk for Aaron. Aaron has yet to respond. I am so sorry Aaron lacks the integrity to address the issues I brought to his attention. That is on him, and it shows me who he really is as a person and as a business man. He knows I am a single lady and figures he can get away with the damage. BEWARE SINGLE LADIES!

Worst place to deal with ever. We were out of town on a trip when a wheel bearing went down on the front of the rv. We had to have it towed in to the shop. Tonys employees were less than helpful I had to find a spindle for them once they told me they could not find it after a month and a half of sitting on there lot. When I would call to check on it they would say there waiting on parts. They quoted me one price then called saying they needed 6 more hours of time to do stuff I had already paid them for and the service advisor wanted to argue with me saying it wouldn't get done then. They finally got it done after 3 months. I do not recommend this facility and everyone around said they were the best in the area if this is the case they are truly lacking repair facilities there.

Good Service. Needed a Rooftop Air Unit and had one in stock at reasonable price. Even Op Checked it before we left. Store has alot of supplies/parts if you need them but is very unorganized. The staff will help you find what you need though. Would return for parts. Installed air unit myself so I can't review service.

Don't read the Negative ads! I did, BUT EXTREMELY HAPPY I TOOK THE INITIATIVE TO CHECK THEM OUT!!!!! THEY ARE TOTALLY FANTASTIC!!!! We have a 2010 Fleetwood Discovery, 42' diesel motor coach. I had some issues and decided to not deal with Camping World (horrible, long delayed service) or Johns RV (I will NEVER go there. AGAIN! Horrible customer service, inexperienced, over priced, and just terrible with any customer who walks in the door). So, I decided to give Tony's a try. We purchased our rig years ago from the largest Newmar Motorhome dealer. It is lavish, luch, and amazing... Free Cappuccinos, snacks, huge leather seats in the waiting room, .. Lavish! Don't expect that at Tony's. However, Nick and Anthony in the service and parts department are uh-may-zing! Fantastic price, fantastic service, and if you have ANY doubts about the work done, they bring the service tech and service manager to explain and help with anything you need. We became accustomed to the huge, beautiful service dealerships, but would compare Tony's RV to ANY of these other places. Don't let the outside (or inside) appearance fool you. For us, now that we live in this area, it is the ONLY place I will go for service and recommend them whenever I get the chance. They are our number 1 pick and we have been to them all here in the Columbia area. Stay AWAY FROM JOHN'S RV. See Nick or Anthony for whatever you need. They are on time, on the right prices, and have fantastic customer service. Let's face it. If you own a rig, a fifth wheel, or tow behind, you spent money on it. When you need service, you have to realize that this is a recreational vehicle which cost you money and you have to spend money to maintain it or repair it. The last thing you want, when you have to spend so much is BAD CUSTOMER SERVICE!!!! You won't get that from Nick or Anthony, and also, you won't get ripped off with either upsales, broken promises, or jacked up prices.

We took a chance with them and very happy with the work. Back in January I got hit on the right rear. We didn't have time to fix it then. We waited until we got back to SC. We took to one place but they didn't seam very interested. I called Tony's he made up estimate on repairs and gave me a copy. I got the ok and had Tony's order the parts. He ordered the parts and called when they came in. He said it would take a day or maybe two for the repairs . They got it repair and look like new again. Very happy with the work and would recommend them.

Went into Tony’s, the staff was wonderful. Had an issue with our air conditioning. Another company claim to of put in a new air conditioning with a two-year Warranty. Found out it was a 2017 model. Shame on you lazy days of Florida!! 😡😡 We would trust our fifth wheel with Tony’s any day!!! Thank you for all your wonderful work, and all your valuable information!!! Safe travels