Extreme Recovery LLC in
Lexington (SC)

I’m lost at words when writing this review let’s start with the rudeness undercover fees that were added in as they felt so every time you call to check on your vehicle it’s always a different price then when you pick it up it’s a another fee for something else they don’t tell you that they only take cash until you get there. When picking up the vehicle they ran all the gas out someone was eating in the vehicle and not to mention the vehicle was covered in ants inside and out the man I had interactions with was rude and extremely unprofessional I guess that’s where the extreme part come in at he’s was very hateful he really gave of racism vibes I would recommend that people stay clear of this place they seem nice and helpful until they get your vehicle the that’s when they show they’re true colors

Friendly, prompt, affordable service.

I have nothing but GREAT to say about Mr Bob and his worker. He moved a 16x40 shed for me with no problem. He was the nicest person I think i have ever dealt with. I had a company before him said they could not do it. He came out looked at it and got the job done. All i can say you should call this mans company.

Awesome people thanks buddy!!!

Very friendly and helpful

AVOID AT ALL COSTS. This place is an over priced, poorly run, bad customer service business that I would not recommend to someone I didn't even like they're so bad! All they want is highway patrol work, nothing else.

I had to sue them for taking my vehicle illegally. They couldn't even issue a right to cure! They are shady and dangerous!

Good service and friendly too!

Very professional and helpful. Had a stolen truck recovered by them.

This place is the worst. I have been waiting for 3 hours for a truck and the Manager stated that he was on lunch then a doctors office and told me to deal with it. As a customer you don't stay that and shouldn't have to wait to get service. seem like the guy was on something and didn't care about giving good customer service. This was today 4/27/2021.

They are the rudest, not helpful at all. I had an emergency situation with my child and it was towed there, he is the most hateful guy in the world. Wouldn't recommend them to anyone for anything! Then when I had all my paperwork and he didn't like the way I handled things because he tried to pay me a fee the car was brought to his shop at 6:37 a.m. and I picked it up at 4:27 p.m. and he tried to tell me that I shouldn't have got arrested for DUI which I did not get arrested for DUI, someone left my car abandoned on a dirt road that I let borrow and so he is a very nasty man they did damage to my car and he says good luck getting it fixed and slam the door in my face I have hired an attorney

The receptionist was amazing and did a great job taking care of everything we needed. Sherry was her name I believe.

They charge storage fee for the first night

Very bad lies rude

They wrecked my son's truck off loading it from there rollback. Charges were way too high for the destination of the tow. Confronted with the damage of my sons truck but they didn't even offer a comment let alone offer to fix it.

This placed should be closed !!! Asap

The worst place ever. They are thieves.

Just had Bob move my 12x20 Leonard building today. My yard is sloping and not much space, however he managed it perfectly. His experience and expertise was quite impressive. He then had to drive it 100 miles, where a couple of other challenges awaited, again handling it like the pro that he is. Also, the fair and reasonable price they advertise on their website, absolutely true. Their price was substantially less!! I highly recommend Bob and Extreme Recovery, nothing but first rate pros!

Had Bob and his crew haul my 2004 Silverado off my property after sinking it while hunting one week. After being told over the phone by other companies that the job was to much since it was stuck off the trail, Bob came out and knocked it out of the park! took him no time to get it loaded and hauled out of there. Would recommend his services to anyone looking for the best work while at a reasonable price.

Had him tow my 1985 c10. He did not seem to want to tow it at first. Then he charged $65 to hook it up and did not bring a flat bed. Next they also charge $3.50 per mile. After telling the driver the way. This dude takes the long way around. I ended up making it to the shop before him By 10 minutes. And I left after him. They don’t tell you the preferred method of payment is cash until they see you and lastly. Don’t want to drop the truck until you pay them. After they move as if they are getting inspected for not following The proper protocol or procedures for lowering the vehicle. I’m not sure I will be using this service company again.

At 5:00 p.m.on a Friday my car was impounded by the Lexington sheriff department. The officer was very helpful but the Extreme towing service was not. The officer had already given me the indentation that there was a problem with the service because of his phone call with them .Well the driver told me that I would need to pay $160 for the tow and $25 a day for storage and it could be pick up once I had release papers for Lexington. Did everything I was supposed to but then these guys didn't want to release the car. They wanted the storage fees for three days. Bad experience all the way around with the exception of Lexington sheriff department.