I was able to schedule a same day appointment and had it completed by the end of the same day. Staff was also very nice and communicative about the services and timeline!
Eric the manager is great! Only reason this place got a 2 stars. Without Eric this would be a 1 star review. I schedulded a inspection For 2/10/26 At 10am with Erin. Went in for scheduled appt. And was told it was scheduled for march 10th, but they could get me in the next day on the 11th at 10am. Went in 9:55 am on the 11th and sat for over a hour hearing the tech would be in late (from a phone call a employee had). Waited until 11am without my truck being pulled into the garage. Tech didnt show. I left and went jiffylube and got my truck inspected in less then 30mins. This place wasted 3hours and 2 days due to poor staff. Didnt seem like the staff respected eric which is a shame because he is a great guy. Will never attempt to get a inspection from this location again! Lost 2 customers today
Last years inspection from Tires Plus Exton passed but CHUCK recommended $1200 of repairs including new brakes and rotors. My brakes felt fine so I DIDN'T do any repairs. My inspection this year at my new garage was perfect. They showed me the brakes and said they were at 10 and 8, almost new after 5 years. They fail at 2. My new garage gives measurements! Au revoir Tires Plus!
Went into Tires Plus in Exton, Pa.on 12/27/25 for state inspection and new wiper blades including the one on the rear window. After I found out that they never did put new wiper blades on the vehicle and called them because I was charged $82.97 plus tax for new wiper blades that were NEVER installed they admitted that they did indeed try to pull one over on me. All I asked them for was a store refund on my CFNA account(Tires Plus Credit Card). The manager refused to do this and told me that,"it is just too bad for you." He refused to do anything. I have since made 12 calls to the Tires Plus Headquarters Customer Service number and have gotten nothing but lies after lies after lies giving me stories how "a check was sent to you","we credited your account" and also,"it's not our problem". To this day I have not been refunded and I am now taking inventory of what else they stoled from me in the way of new clothing that was on the back seat. DON'T EVEN THINK ABOUT TAKING YOUR VEHICLE INTO THIS PLACE OR YOU WILL BE JUST ANOTHER VICTIM AND THEY WILL GET OVER ON YOU JUST LIKE THEY DID ME. CANNOT BELIEVE THAT THEIR HEADQUARTERS THINKS THIS IS FINE AND ACCEPTABLE BEHAVIOR.
I’ve had multiple services done; brakes, control arms oil change and PA inspection with tires plus recently and every time the staff have been helpful, informative, responsive and friendly. This kind of service is what I appreciate from business and what keeps me coming back to Tires Plus.
Was looking to get some routine car service done such as State Inspection, Oil Change and Tire rotation. We had been looking for a dependable place for our car care needs in Exton. We found it! We worked with Erin who was friendly, helpful and kept us updated with the status of the car. Service was done quickly and was fantastic! Thank you tires plus for being awesome and available 7 days a week and thank you Erin!
Great team - they're always friendly and upfront and accurately diagnose the problem. I never feel like I'm being upsold something I don't need and the quality of the work is always top notch.
Eric was super nice. I came in for new tires. Eric was very helpful in explaining all the price breakdown and warranty information.
After the service was completed, he explained what they found during the service.
When I was inspecting my car, I noticed the seat and door were dirty. I cleaned as much as I could with a cleaning wipe, but I didn't want the oil to stain. I explained to Eric and he came with soap and water and cleaned my seat for me. Super service from Eric.
Erin was very helpful and the entire process went smoothly definitely will be back again. Quick and friendly staff, 10/10 would recommend friends and family here.
Eric at Tires Plus is the man. He hooked me up and was super helpful getting new tires sorted on both of my cars. His timing and communication were on point. Everything was done quicker than I expected and handled professionally. Definitely recommend asking for Eric if you want someone who actually cares and makes the whole process easy.
I had a flat tire that the team (especially Eric) were able to fix, quickly and professionally. And the charge was great! I would highly recommend this location and their staff. They were wonderful!! Thank you!!
I had used Tires Plus before and they did such a great job, I choose them again to replace all 4 tires. Eric let me know there was a special on really good tires, and the cost would be similar to getting the lesser tires. I said yes, that I was driving in from MD, would they have time. They did. I asked if there was anyways they could help me replace my wipers, Eric said sure. I drive 2 hours to get new tires from Tires Plus, and will every time! They are the Best! And 5 stars to Erin - superstar !
Arrived 15 minutes early for my scheduled 2 pm appt. They were able to get my car back in the shop by 2 pm. Scheduled for front brakes, check tires (they seem to be a bit worn for only 60k miles.) and rotate tires. By 2:30 pm Erin, at the desk told me that the brakes should be replaced, but could go another 1000 miles. I told her to do them. I asked for a approx. time of how long it would take. As there was only one other car that I could see in the shop and one person in the waiting room besides me, I was told, 45 minutes at most. About 15 or 20 minutes later I heard what sounded like a loud conversation going on between two employees and it was somewhat heated at times. This went on for at least 30 to 35 minutes. I noticed that at this same time, my car was not being serviced. Finally at 4:55 pm I was told my car was ready. I was told they delivered the wrong part for my car and that's what took so long. Then why not tell me that so I wasn't wondering what was taking so long?
Quick and easy visit. Always helpful when I come for services. It’s now my go to spot bc I work in the shopping center so it’s convenient. I’m leaving 4 stars bc last time I came my tires were not rotated even though I requested them to be and they said they were done. Rectified immediately however it should have been done the 1st time. I will be back!
Sam and the service tech did a great job. Oil change and tire rotation were done on short notice. Also identified rear brakes were at the limit and got those done as well. Great job and thanks.
Sam was able to get in with short notice and very courteous and polite. He noticed we needed wiper blades and took care of us. Much appreciated. We will be a continued customer. Thanks
Had an excellent experience at Tires Plus! Sam and Eric helped replace my flat tires quickly and made the process really smooth. They also took the time to provide solid technical recommendations, which I really appreciated since it helped me make the right choice for my car. Both were professional, knowledgeable, and friendly. Highly recommend this location—ask for Sam and Eric if you want top-notch service!
Got a good deal on a set Bridgestone weather peaks that was $100 cheaper than what I was quoted around town. Also needed some service done, alignment, control arm joints and stabilizer sway bar link. The mechanic Rich did a thorough job. It was not cheap but I don't know really what the going rate is these days but there's is about $170 hr for labor. The work seems solid. They didn't push for things I didn't need. Eric was kind and patient answering my questions and explaining things. Erin checked me out at the end and I appreciated the veterans discount. Best wishes!
Had a lovely experience with this firestone!! Everything went so smoothly. Saved so much money here versus everywhere else I’ve been. Everyone is super nice and made the time go by quick! Def recommend this place :))
These guys are great. Not only do they give you accurate, professional information, but everyone I’ve talked to both at the counter and over the phone has been helpful. I have had times where they explain the mechanics and science behind the repair in terms I, as a layperson, can understand. I feel like I learn something every time I’m there. They are fast, reasonably priced, and have fit me in on short notice on more than one occasion. Even times where the problem has been complicated, they offer honest advice on what to prioritize and how to go about it. I don’t write online reviews very often, but I’ve been so impressed that I felt motivated to do so. Switch over if you’re looking, you can’t go wrong!
I went and got 2 other opinions after leaving tires plus in exton/ downingtown and what tires plus told me was way off. Then to make it worse they only put 1 lug nut back on my tire when it takes 4. They told me it needed thousands of dollars worth of work and I paid 290.00 at another shop and it didn’t need any of the work they said it needed.
I changed my Honda Civic tires here for an unbelievable price. All their tires from Bridgestone and very reliable brands. After carefully checking the prices from all nearby places they have unbeatable prices and service. Service was super fast and quick service. Highly recommended!
Excellent location for all needs w.r.t to your motor vehicle. I called up for a tire repair and staff was courteous enough to gave me an appointment on same day within a couple of hour away. Staffs are very welcoming , friendly and service was amazing . Pricing is nominal , I have been here few years back for my tire replacement, this time when I went for quick fix and I was amazed by their service. Hats off to folks working here. Little waiting area with some refreshments are available , also you can either wait at premise or near by lot of shopping places where you can spend time on shopping while your car is getting fixed. I would definitly recommend to my friends.
259 S Whitford Rd, Exton, PACar repair and maintenance service
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