AutoZone Auto Parts in
Exton (PA)

Alberto was there for me when my brothers and father were not! He helped me out and changed my windshield wiper for me and I will never forget him. He is a true amazing person. Thank you so much, Alberto ❤️

Everywhere you go people don't always treat you with great customer service but today I got excellent service. Thank you to Steven! He had to search high and low for my wiper blades and still helped me install them. Fantastic!

The the girl was very helpful and Very knowledgeable. The young man with dark curly hair, was a very capable customer Service person and technician. He took care of the needs of my Volvo XC60 with no problems ( no other shop in the county was willing to install a new battery in my model of vehicle. The “top of the line” service I received was incredibly efficient and professional. Wife and I are Very grateful for them.

Josiah was an absolute lifesaver! It was 8:30 PM, just 30 minutes before closing time, and he came out of his way to help me with my car. Despite the unusual business hours, he went above and beyond to assist me. I want to express my deepest gratitude to Josiah for his exceptional service. His amazing job has made me a loyal customer, and I will definitely continue coming back to this location because of him.

Better prices than other auto parts store.

I came here to check my car battery and buy a new one. I met Zac, who not only helped me run a diagnostics test and find the right battery, but also installed the battery on the spot. Zac was incredibly helpful and friendly and made the whole process quick, smooth, and cost-effective. I will be back here for any future car maintenance needs. Thank you, Zac!

Completely not helpful. I went in and asked for a diagnostic and the kid at the counter refused to do it because my check engine light wasn’t on at the time. The amount of time and effort he put into arguing with me, he could have just done it! Probably in less time!! There were no other customers in the store and it’s no skin off his back to help me even if he THINKS it won’t do any good. I was just looking to see if there were any codes in recent history. He also insulted my mechanic and said he’s not a good one instead of trying to help me. I’m almost 2 hours away from my mechanic and we were just trying to figure out what might be causing a potentially dangerous behavior from my car. Not good customer service at all. Very disappointed.

i stopped by here 8/30 at around 3:15 pm. me and my boyfriend came in for an air freshener so it was a quick trip. when we went to checkout a lady who i’m assuming was a manager started scolding another employee for not greeting someone who had walked in and for wearing a hoodie. i think the way she spoke to him was rude and that it was unnecessary to correct him in front of people. she could’ve pulled him aside or waited till there wasn’t customers. i’d like to add she was sitting and on her phone before saying anything to him. could’ve been a work phone regardless not a good look for her. all in all what i’m trying to say is that was an uncomfortable moment to witness and to that lady kindness in the workplace wouldn’t hurt to have.

Came here for an intake manifold runner control, Drew obtained the part basically instantly, and was humble to give credit to his boss Sara, so I thank Sara who has a great team and drew who obtained the part with no hesitation or no delay

Really great service. Came to replace a dead battery, and Drew, who is particularly helpful, installed it for me and made sure that my car started. Wonderful!

Had a headlight, go out tonight at 830 at night. Super cold snowing. I went in to get a replacement and made a joke about them, replacing it. And the 2 kids working said no problem, sir. We will do it for you and actually came out. In the freezing cold replaced it and didn't ask for a tip or anything. Two great kids wish I could remember their name.They both deserve a promotion or a bonus. 1/6/2025

One exceptionally cold morning, my car had a hard time starting. I brought it to AutoZone to get a new battery, thinking I should get one before my current battery dies. They checked my battery for me and told me it was fine. The technician told me he would sell me a battery if I really wanted one but I didn't need one. Great service!

I stopped by a couple weeks ago to the Lionville store and had some questions about my battery and a check engine code for my wife's Infinity QX60. Sebastian, a young man attending UTI nearby, went above and beyond with testing the battery, cleaning the terminals, checking the gas cap and clearing my code as well answering all my questions. Great experience, thank you Sebastian! Definitely will return.

1/2 hr b4 closing both Sebastián and Joe greeted me & my car with a warm smile, helpful hands-on experience and a calm demeanor to check & install a new battery.🔋I can't say enough about these two! Definitely recommend AutoZone in Eagleview! A+ THANK YOU!!

I went in to buy an air filter, I had no idea what size I needed or how to put it in. The guy who was working (I wish I knew his name) beard, hat kind of a southern accent. This guy was so helpful, he found me the right size… then he came out to my car and put it on for me! In this day & age that kind of customer service is so rare.

Not long after using my debit card at this AutoZone, I had bogus transactions posting to my account. Not sure what's going on here but be careful. I didn't use my card for days and only hours after making a purchase, my bank account was hit. Skimmer? Just saying be careful.

People are helpful that work there. Why I give it 3 stars? Is because I have had to return quite a few parts either defective or I think people are returning used parts back in original box and when I go to buy a new part there, it is actually a used part. I was told that it happens alot at these stores. AutoZone should not be allowed to return parts from customers and put them back on there shelves. Also, all new parts should be plastic sealed so you know your getting a new part, it's happens even on brake pads. They were installed and taken off and returned. Now I look at all my parts before I leave the store. If it looks a little used to me I ask for another or I won't buy. It's hard to get good quality parts anymore, anywhere. Dealership we know is stealership. 5 times more cost....

I really appreciated the outstanding service from Billy. My car had died and he took the time to help and run tests with the ignition, alternator, and th battery. His thoroughness patience and explanation and willingness to help were very appreciated especially given the many activities going on and weather. Thank you Billy and Autozone!!

I stopped in today to get a new battery and didn’t realize I had forgotten my license until someone from your location dropped it off at my home! Thank you! so much for going above and beyond!! It’s truly appreciated, especially when it's snowing♥️

AutoZone #6794 in Exton is a one stop shop for extraordinary auto service, economical prices and guaranteed customer satisfaction. Their staff is second to none. Drew needs a lifetime employment contract. Need windshield wipers? Let me get them AND put them on for you. Need some weird bulb to replace? Where is my "A Team"? They will check on it and pick it from the shelf for you. Need extra help? (Don't we all sometimes?) Drew, to the front counter please! Any concerns at any time, ask for Sara, the Magnificent Manager and leader of the team. Never a reason to go elsewhere!

Auto Zone gets 5 stars from me. I needed a new windshield wiper blade after my suddenly broke off (of course on a day when it was raining all day). When I got there I was greeted and and the technician was so helpful and was happy to put the new wiper on for me. As a woman who doesn't know much about cars, I really appreciated the techs honestly with products and willingness to help me. I will definitely be recommending this location to friends and family! Thank you!

Wow what complete lack of customer service. Walked around the store passing 5 employees with not one greeting or offer for assistance. When I approached the woman at the register asking if they had any other jumper cables for sale, she couldn’t even muster a verbal response… just shook her head and went back to whatever task I clearly interrupted that was much more important. Then to top it off on my way out another employee blows right past me coming the other way letting the door slam in my face. Such great manners and people skills!

Today was my first visit to this location and it definitely won’t be my last. I needed help to fix a turn signal bulb and from the moment I got out of my car, I knew I was at the right location. Tyreese happened to see me as I was getting out of my car and greeted me immediately. Not only did he help ensure I had the correct bulb, he and Edward went the extra step to help me install it in my car!!! I was definitely not looking for that to be the resolution and was amazingly surprised to find one-stop shopping. I went to a competitor and was told that installation would have been $50+tax, not to mention I was told to buy a headlight and that would fix my problem (another $25 down the drain) when it really wasn’t the issue at all. Auto Zone has true gems in these employees and are very fortunate to have them BOTH on their team. Customer service was top notch and they will be the reason I drive 20 minutes (and passing several competitors) to visit them again. Thank you both for your help today!!

I went into autozone looking for a belt, rotors, brakes, windshield wipers, and filters for my car and Gabe was so kind and helpful. He even replaced my windshield wipers for me and helped me get all the correct parts for my car. And when I had to return the belt because I accidentally told him the wrong size at first he was extremely kind and exchanged them for me. I’m so thankful for him giving me the best customer service. I will definitely be returning if I need anything else !

Although I did not get the names of the two young gentlemen who assisted me with the OBD and the wiper blades, I just wanted to let management at this store know that I was treated very well and these two gentlemen were very pleasant with me as well as being extremely patient. We need more young folks in the world with this kind of work ethic and customer service talent.

I just had the best experience! I called to make sure a part was in and they answered on the second ring. Both gentlemen working were extremely effective and polite. They were willing to answer all of my questions and even offered to help with the installing process. The local dealership i bought the van from was going to charge me $1700. My parts came to $99 and it took the gentleman a total of 60 seconds from start to finish. I could not say enough about both of them and I will forever return to the same store! Thank you both!

I need to replace my headlight, which is simple enough, and I go into the store to get the bulbs and the tools needed since I didn't have any. Long story short, everyone was so nice and helpful and even ran a vehicle diagnostic for me while I changed the headlights. They made sure I had the right tools and even gave me gloves to protect the bulb. I'm so thankful that they were able to help me and by their kindness.