What clients say about Car Store Sales And Service in Concord (NC)
Great company with great cars and fair pricing. Mustafa went out of his way to find exactly what I wanted, at a price I was comfortable with. Highly recommend. Will definitely refer my family and friends.
If misleading were a place, this would be it.
My brother and I came in to look at a Chevrolet Silverado. From the start, the owner told us the truck wasn’t ready but would be in a few days, which was fine. He verbally stated he would sell it for $17,000–$19,000, and we confirmed that we already had financing through a credit union. He instructed for us to take down the VIN so my brother could move forward, which he did, and he was pre-approved.
The owner later called on a Friday saying the truck was ready and would be cleaned up, and he would take it home, and wait for us to come back that Monday. The following Monday, I stopped by on my brother’s behalf to let him know we’d be back Tuesday, as my brother had just returned to town and the credit union needed one more document.
At that point, the owner said someone else was there looking at the truck and asked if we wanted to place a deposit. Even though he had verbally said he wouldn’t sell it, we agreed a deposit was fair. I asked if $500 would hold it until the following day, and he confirmed it would be good for a week just in case (with the understanding we’d lose it if we didn’t return). That seemed reasonable.
While waiting inside, after he finished speaking with the other customers who were also looking at the same truck, he suddenly said, “Let’s see how much the truck is actually going for.” He ran the VIN, came back, and then said he was selling the truck for $30,000.
That was a $10,000+ difference from what we had been told multiple times.
He then claimed he paid $23,000 for the truck. When I asked to see the bill of sale, he said he couldn’t provide it. He did offer to reduce the price by $2,000, but that doesn’t excuse such a massive discrepancy after we had already begun the process in good faith.
It felt very clear that the price was changed so we would walk away and the truck could be sold to the other party. The next day, my brother was fully approved by the credit union—even for the higher price—but we chose to take our business elsewhere because we no longer trusted the honesty of the deal.
I’m a business owner myself and understand mistakes can happen. However, misrepresenting pricing at this level is unacceptable. Transparency and integrity matter, and unfortunately, that was not our experience here.
I pulled up, needed help, received said help once greeted with a great smile and truly a kind spirit! Thanks for your help today guys. I was gone in under 15 minutes. Problem solved🙏 🙌
I had an excellent experience buying my Audi A5 from this dealership. From start to finish, everything was smooth, professional, and stress-free. Amar was absolutely amazing—knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to answer all my questions and made sure I felt confident with my purchase. I couldn’t be happier with the car or the service I received. Highly recommend this place and especially Amar if you’re looking for a great car-buying experience!
My husband recently bought a 2016 Ram 1500 from them and his experience was so good that we went back and bought me a 2015 Jeep Grand Cherokee too. We were in and out in a decent amount of time, no all day waiting like you have to do at big dealerships. They will also take care of any issues that might arise for you and are honest if the title is clean or salvage, and will show you pictures of what the damage was if it is a salvage title. They also offer financing options. Overall great experience! If you’re looking for a good used vehicle, check them out!
I put in an inquiry for a vehicle, no one reached out to me about it so I called them and the person acted like he didn’t even want to be bothered his responses was very short. I’ll take my business elsewhere where people actually want to sale vehicles
I’ve Been looking around the market for something reliable and picked up this 10th gen civic, rides so smooth, shout out alex for taking care of me
⭐️⭐️⭐️⭐️⭐️
I would give 6 stars if I could! Honestly, this is the best car dealership I’ve ever been to. Amar was a huge help, and they are not money-hungry at all. They genuinely care that you leave with a car you’ll love. Before you buy, they fix anything you have concerns about even the small things, like windshield wipers. If I’m nearby when it’s time to buy another car, I will definitely be coming back.
I got my Chevrolet Malibu from there. Everything seems like the way the car body looks. The engine works so well, everything is good and even when I came back for something else, they welcomed me with open arms, ordered the parts and got it fixed free of charge. Mustapha Abdullah is a great force to reckon with. I will ALWAYS go back there and recommend them to my friends too.
My husband and I bought a car from here. They were wonderful. Kind and knowledgeable in helping us while looking for a car. Amar was who helped us. Truly the best place to get a car and ask for Amar. He is the best.
Mustafa & Amar gave me a 10/10 experience with buying my first car. They’re extremely helpful, and made it a super easy/speedy process for me. I’d def recommend!
Just purchased a used 2020 BMW X5 for my wife from Mustafa, Amar, and Raheem at Car Store Auto Sales in Concord, and I’ve got to say the experience was incredible from start to finish. From the moment we walked in, they treated us like family. The whole process was smooth, honest, and completely stress-free.
My wife had recently lost her old car in an accident, so finding the right replacement was important. These guys went above and beyond to make it easy. They were patient, kind, and made sure we were comfortable every step of the way.
You can tell they truly care about their customers not just making a sale. The BMW X5 was in amazing condition, and they gave us a great deal without any pressure.
If you’re looking for a car, I can’t recommend Car Store Auto Sales enough. Thank you Mustafa, Amar, and Raheem for taking such good care of us my wife absolutely loves her X5! 🚙🔥
Amar was incredible to work with! I went to Car Store Auto Sales just to look around, and I ended up driving away with an amazing vehicle. From start to finish, Amar was transparent, attentive, and genuinely kind qualities that made the entire process smooth and enjoyable. He took the time to answer every question, explain all the details clearly, and made sure I felt confident in my decision. I really appreciated his honesty and professionalism throughout the experience. Honestly, I wish I had come to Car Store Auto Sales when I bought my first car I would’ve loved to have had the same outstanding service! 10/10 highly recommend Amar and the entire team at Car Store Auto Sales!
Very satisfied with coming here, Everyone was so sweet and talked me through the whole process. Very thankful they were able to get me my vehicle on the same day! HIGHLY recommend anyone looking for a car to come here!!! Great service!
Inquired about this car and they help me with all the information and financing options they offer. Really good customer service. They definitely deserve my money and next car I am buying from them.
Great service! Everything went smoothly and all works were very professional. They had many cars to choose from with great prices. Would recommend anyone to come here.
I ran across this dealership on Facebook Marketplace. I gave them a call and inquired about a vehicle that I was interested in. The guy that I talked to name Amar was very friendly and helpful. I was giving all the info that I needed. I went the next day to test drive the vehicle and fell in love with it! I absolutely enjoyed the experience from beginning to end. Paperwork was a breeze and everyone was pleasant to work with. Will definitely be doing business with them again in the near future!
Bought my BMW from these brothers in July 2025 and they haven’t done anything but take care of me. Very good, honorable and respectable men. Im so grateful to have found this place. You won’t regret working with them.
I had an excellent experience working with Abdulla! From the moment I walked into the dealership, he made me feel comfortable and never pressured me into a decision. He was extremely knowledgeable about the cars, answered all my questions honestly, and took the time to explain every detail so I could make the best choice for my needs. What stood out most was his professionalism and genuine care—he went above and beyond to make sure the entire process was smooth and stress-free. I absolutely love my new car, and I can’t thank him enough for making the experience enjoyable. If you’re looking for a trustworthy and personable salesman, I highly recommend asking for Abdullah @ Car Store Sales & Services!!
The ABSOLUTE BEST CAR DEALERSHIP THERE IS , THE BEST EXPERIENCE AND FAST !!! MUSTAFA WAS SO WELCOMING AND FRIENDLY I WAS IN AND OUT WITHIN 2 HOURS ! I LOVE MY CAR ! I RECOMMEND THIS PLACE TO ANYBODY , AND ITS A ONE STOP SHOP , YOU CAN BUY A CAR AND GET YOUR CAR SERVICED FROM THEM
Was very friendly, honest and straight to the point. Had a variety of beautiful vehicle should definitely check him out if you’re looking for nice and affordable cars!
Mustafa is the greatest and most personable car salesman ive met, wonderful customer service skills, eager to sell but not willing to rip anyone off!!! 11/10 would buy from him again
I enjoyed my experience here great customer service very interested in what a customer is looking for and here you don't get the run around. You get the straight facts about the car up front. And here you don't have to worry about being put in a car just for the sale .I went told them what I looking for and my price range. And drove away the same day I'm very thrilled and would come back here again. Thank you so much . I love m6 new ride
This car lot is great, my credit wasn't so great, they still worked with me. Got me in my infinity. Great pricing that's not breaking my pockets as the cars are a very reasonable price, an my car payment is wonderful not high at all. Anything that is wrong with your car you can bring it right back here to get it fixed, because they also have great professional mechanics as well on the property. It's a two in one place, so they can meet all your car needs. All around great guys! Very nice respectable people, I would definitely buy another car from this place. 10 out of 10 I recommend!
Best place to go through the car buying process. These guys are great to work with. They are honest and truly care about the customer. We've had some questions after leaving with our new mini van , and they promptly respond. I highly recommend them talk to Mustafa !!!
The level of customer service here is beyond amazing! Mustafa I am genuinely so happy I was able to be approved after being turned down from multiple lenders this is honestly an amazing and grateful experience from car stores sales and service!!
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