NAPA Auto Parts - Broadway Auto Parts in
Malden-on-Hudson (NY)

It's usually a sign of a good business when you see the same people there for a long time. Chip and some of the other guys have been there for what, like 30 years? Always a pleasure to go and get good service. Also the parts ain't shyte like the checkered flag shysters down the road.

They had exact fit windshield wipers for our 2021 Subaru Forester so it saved me going back to the Subaru dealer for replacements.

The guy that runs Napa store in Alden is very pleasant and helpful. I will go there for anything I need.

Napa Nancy is the best when it comes to finding those hard to find parts.

Staff is very helpful and great to work with.

If they do not feel like helping or working then they blow you off.

napa always has the best after market products,and these guys all know there stuff,some of them have been there forever

All your automotive needs. Had the wipers we needed and even put them on! Professional,helpful staff. It's become my go to auto parts store !

Been going to this Napa for over 20 years great service

Better than advanced in Alden. More stock usually cheaper prices.

So glad to have this store in Alden. Excellent stock of everything you need to fix your car

Always great service here

Where is way overpriced

Very helpful even sold a demo off their shelf

Best Napa store around.

Almost always have what I need

Sharp people. Great parts service.

They have bad customer service I don't recommend this place

Was surprised by this NAPA The guy that was assisting me Treated me like a real jerk! while other employees were standing around not being assistive,..... I tried being very polite but nothing worked....no wonder I was the only person in the place!

Very helpful great people

Professional parts and service. Knowledge counter staff.

Carry more avaiable parts than other local parts stores.

Best parts place in my opinion. Great staff. Mike is a book of knowledge.. smart man.

Always helpful!

They never seem to have the parts I need and the staff is as surly as they get. They can get pretty much anything but you usually have to wait.

I was sold the wrong part and was told insistently that it was my mechanics fault. I went into my auto store that unusually use and had my right part and was giving a discount for NAPAS screw up within 5 mins and allot of good information (This has been at LEAST 3xs now that I had to return parts for the right ones through Napa) Their customer service employees minus well be baboons , baboons would do a far better job! I was also told there was no manager,no supervisor,no corporate office, at all and they were private owned... The manager who did call me back was rude nasty completely unprofessional and continued denying being at fault... I then went to my usual store got every bit of prove plus the right part and he still denied not being his employees fault!!!! A++ for customer service NOT !!! ???????

It's ok I waited 20 mins for a headlight