I happened to be in the area and decided to pop in for some sushi and was very pleasantly surprised how much i enjoyed my overall experience in this store. I ended up shopping a bit and found the staff very pleasant, polite, caring and helpful. The store is clean and well organized. 10/10.
This whole foods NOMAD is missing a lot of stuff that other larger whole foods normally carry. The floor setup feels kind of chaotic, Wait a minute that's just New York City hahaha no but really it just feels bland and cold. The one thing I will say though is that the customer service is excellent people actually, not only tell you where something is but they will walk you there and show you the exact items, great for when people are floundering. The main reason I go to this one is for convenience it's not never that busy.
The store is fine, the usual as far as Whole Foods goes, but the security that works here profiles and will follow you around. I live down the block and spend quite a bit of money here and I'm not clear what their basis of suspicion is, but I suspect it might be race as I'm a minority. Its hurtful and insulting when people act as if you are about to steal, disgraceful.
Way too many employees here just standing around, taking up space, refusing to budge an inch when you say "excuse me" to try to get past them while they're chewing the fat. Stopped in for a quick bite upstairs but had to back downstairs because an employee was restocking the utensil dispenser, taking her sweet, sweet, time. She was within my line of sight while I was sat and every time I looked up, she was just chatting it up with her coworker buddies, pretending to work while customer after customer had to deal with these slackers. Took her a full 20 minutes to put plastic forks in a single container. When it comes to hiring, y'all are scraping the bottom of the barrel until you can see dirt.
Very disappointing experience. The buffet food looked absolutely disgusting — everything was dried out, overcooked, and clearly sitting there for far too long. There was a so-called roasted chicken that looked like it had been torn apart by a raccoon: ripped open packaging, burnt, dried skin, completely inedible. The fish smelled bad, and there was some kind of chicken swimming in a pre-made, dried-out sauce. Nothing looked fresh or appetizing. The food was not worth eating, and definitely not worth the price. On top of that, the upstairs dining area was full of homeless people, and there was a strong smell of urine in the air. Overall, this place would not survive in Europe — tourists must be genuinely disgusted. I would not recommend this place to anyone.
First time in whole foods in NY! Spacious seating and warm ambience. Great for studying and to grab a lunch. There's also free wifi and bathroom as well.
The food bar was stale, old, and nothing was fresh, at 11 am. Sunday Dec 28, 2025… I’m a tourist and come on, have some fresh food on the hot bar. At 13.99 a pound it was not fresh, my Chicken strip was so hard and dry. Really disappointed. The grapefruits I found upstairs was good.
stores are great. NUTS are stale. the ones in the bag. I've bought twice. at different stores. stay away from their nuts. those bags are garbage. STALE!!!!!!!
I had an absolutely terrible experience after eating on one of pre-made Sonoma chicken salad sandwiches at Whole Foods on October 20th, 2025. I noticed something was a little off when I started to eat it because I was gagging. Later that night, I was walking to meet my friend for dinner and became extremely disoriented where my sense of balance is off and my sense of motion distorted, to the point where I was afraid to cross the street because I was afraid I would incorrectly gauge the speed of the cars.
After dinner, we went to a music concert where I could barely stand up. By the last three songs, I had retreated to a chair next to the concert room to rest and, during the last song, vomited everything up.
What ensued from that point was nothing short of torture where I had to call out of work for five days. I spent three sleepless nights vomiting violently, unable to keep any food, water, Gatorade, or Pedialyte down. Throughout the course of these days, I ate two saltine crackers, a cup of applesauce, and a banana. When I did force myself to move, I was crawling to go throw up. The vomiting was so violent that I strained a muscle in my throat. I was unable to leave my apartment, unaware of who I was or where I was. It was a terrifying experience.
Finally, the vomiting subsides by Friday, but the headache that started on Monday night does not go away. I try everything: OTC medicines, head massage, acupuncture, nothing takes it away. The next day, on Monday, I take sick leave again to go to the ER. They told me that I was severely dehydrated and gave me a saline drip and a magnesium drip, along with various medications for the headache.
Unfortunately, the headache did not go away for three-and-a-half weeks, but the damage had been done. Hundreds of dollars in ER bills, neurologist bills, MRI/MRA/MRV testing. This $11 sandwich really made me pay a price (literally).
Because my experience was so intense and overwhelming (fully occupying over a month of my life that I can never get back), I believe the employee preparing the sandwich either had the Norovirus and/or slipped hallucinogenic drugs into the sandwich.
Needless to say, I am avoiding their prepared foods at all costs and would advise others to do the same.
This Whole Foods location has had the same issue ever since it opened. Every Friday they promote a special price on any large hot 1-topping pizza, yet I have never been able to actually purchase one. Today was no different—I arrived four hours before closing, saw multiple signs advertising the offer, and was still told it wasn’t available because “all the pizzas are frozen in the back.” They could only offer me a single slice instead.
This has happened repeatedly, so it’s clearly not just a staff issue but a management problem. Other customers have mentioned the same thing, yet nothing ever changes. It’s incredibly frustrating to waste time coming here for an advertised promotion, especially in freezing weather. Very disappointing experience from a store that should be more reliable.
Arison was a very helpful sales supervisor/manager . He helped me gleefully and he helped me find the merchandise I was looking for efficient and quickly. I give him an A+ plus for effort and courteousness to a customer like myself. The sales associates Miriam & Tania were also very helpful on my recent patronage at this branch of Whole Foods.
I m absolutly blown away by the amazing shopping experience i had at whole foods market. The staff were super friendly and helpful and the store was incredibly, wel organized and stocked with a huge variety of products. I found every thing i was looking for and more and the prices were very competitive. The checkout process was also super quick and easy. Overall i m thoroughly impressed and will definitely be back - It's my new go - to shopping destination.
While convenient and nicely situated, this Whole Foods doesn't give you the full stack of offerings you're used to from Whole Foods and it seems understocked. It's almost uninspiring to shop there, despite the pretty all-glass building. Also, not sure what's going on with the roasted chicken that goes missing, since sometimes you can't even find any to buy... and the hot bar is more like a mess. The quality has definitely gone down ever since Amazon bought Whole Foods. It's a shame really, but that's the tea, I guess.
I go there alot for either breakfast, lunch or dinner. They have many quick to prepare food choices that can be cooked and eaten at their convenient microwave ready commissaries. They are equipped with comfortable seating, nice music, for ambiance, and people from varying walks of life for appropriate social engagement. This makes each visit, unique.
I had an absolutely terrible experience at the charcuterie department. The staff member was outright rude, slicing my salami haphazardly, as if using a blunt knife. She didn’t bother asking about my preferences and showed no courtesy whatsoever. To top it off, the prosciutto wasn’t even properly trimmed of its skin. This level of service is completely unacceptable.
Let’s see the only thing I’m not rooting for at this location is the pricing for hot food and to me it’s a total ripoff system they have with this scale you place the food on . Now the mac and cheese is a 8. The soups are a 7 the sides are and 8 overall you will not go wrong as far as taste is concerned . Myb once I tired the food and it seemed tasteless but overall I ate there with cash money by accident multiple times cuz it’s no reason I should pay that much in a supermarket for food even if I was a billionaire by choice cuz now I’m saving my money . If I can change the cheap box’s and sizes for the food as well as prices would be my favorite store . Those chefs works hard . Now the supermarket always clean and busy . I would sit and eat and hope that adjustments are made cuz that was June 28 I realized this but everyone is diff I just feel the food buffet style as suggested and one day it did make me happy eating it
3rd time visiting this Whole Food for weekly supermarket runs. Ample choices, good produce selection, clean and spacious. Cashier service leaves a lot to be desired. If you need help with your groceries prepare not to get it. So, I recommend self checkout.
I have never really shopped in Whole Foods until I started to come to return my Amazon purchases. I decided to try out their croissants and then I saw they had sourdough bread. I tried both and I fell in love! I started to try their organic fruits, veggie salads, and just recently I finally bought food to go. I really liked their juicy rosemary chicken breast and their mozzarella creamy pasta. I also got my bf dark chocolate almonds and he liked them too! I honestly wish there were at least 2 Whole Foods in every borough so then customers wouldn’t have to travel to another borough! In the mean time I will just continue to shop in Manhattan.
This supermarket offers a selection of organic and fresh produce. Alcoholic beverages are limited to beer. The product range does not include widely recognized brands.
Nice, clean, with decent selection, standard for whole foods. One other nice aspect about this location is that I have never had to wait in check out lines for more than 2-3 minutes; in fact majority of the time I don't have to wait at all
This Whole Foods is the closest one to my work. Aesthetically it looks stunning from its glass exterior of the building. Inside is equally impressive, with all popular whole foods counters available for customers. There’s a bar and huge food court on second floor.
The Amazon returns is also on second floor where I went actually. There were two associates helping one customer with her huge pile of returns while others were waiting in line. Very inconvenient. Luckily they also had kiosk for return. I used it to scan and pack my returns. Few hours later my returns were confirmed.
Other than returns section, rest of the place looked wonderful to me. I’ll return to the store again soon to explore more and try some of their food for lunch.
The main thing that distinguished this store from others in NYC was the disgustingly dirty bathroom. The bathrooms at the Houston and Bowery Whole Foods were far cleaner and given how many homeless people use them in that area, quite astonishing. It's embarrassing for a newer store to have such a filthy bathroom - it colored my opinion of this location!
I feel this whole foods is great. Super spacious. I've never had to line up for the self service checkouts. I went in mid week. Maybe it's different at weekends. But on weekdays I love this location. So peaceful, laid back and relaxing.
A great slightly upscale supermarket for basically everything you need at home, a convenient lunch spot (with buffet/ pizza/ bowls/ sandwiches), nice bakery with tons of pastry options and a great number of deals, especially if you have prime and the prime card (5% cash back).
They have a very large selection of options for basically everything you would need and carry brands which most stores don't. They also have some exotic fruits, tons of imported cheeses, soaps, a great hot/cold salad bar etc.
This is an excellent dog park! Come and share the unforgettable excitement of grocery shopping with your pets and allow the many sights and smells to stimulate their senses. They don't bother enforcing their no pets policy here, so feel free to walk in with your dog, even if it's clearly not a trained service animal. Never mind what the NYC Health Code says – your convenience is more important than the health and safety of others!
A fancy and large Whole Foods compared to what I find on the west coast, but hey, this is Madison Avenue! I was thrilled with the cheese selection. Beer and cider offerings are great, too. They have the largest fresh salad and hot bar I have seen in a Whole Foods.
This Whole Foods did not disappoint ! It is a must to go and browse as well as shop.
The layout of the store was definitely designed thoughtfully. The store is huge. It is not just “space” each section is big and filled with more varieties of food. You have ample amount of space to walk and select your groceries and the selection is definitely a bigger one. The first floor has the cold/hot bar, prepared food section, pizza, Mediterranean, as well as grab and go foods, and deli section.
Second floor consist of produce, bakery, whole body, meat, seafood and grocery, dairy and specialty (cheese and beer) sections.
They have a section with lots of plants to choose from. This location did not disappoint. It also has a bar where you can drink and an eating area where you can order food. I honestly feel like this is how the Hudson yards location should of been but will definitely make the trip to this location if I have to.
So happy they finally opened ! We’ve waited for a long time and we are not disappointed ! It’s a beautiful and new store, apparently the biggest one in Manhattan ! They have many options for breakfast/ lunch/ dinner: a large salad bar, hot food, a pizzeria with delicious pizzas, a rotisserie … (see pictures ) on the first floor… and then, the second floor is the grocery shopping area with a very nice and large seating area. They have fresh pasta, chocolates, an olive bar, a lot of organic products … And we can buy in bulk, make our almond butter… I already love our new Whole Foods And There’s a Grumpy Coffee on the first floor and quick checkout !
Also the location is perfect ! One block away from the Madison Square park !
Absolutely beautiful store. I’m a regular Whole Food shopper and to have this one block away from my apartment is just a dream come true. It’s huge, clean, lots of new things (self-serve pasta). I’m in love and will be coming here often!
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