What clients say about R&R Service Center in Great Neck (NY)
Came here at the last minute for an AC issue after the dealership tried to charge me an arm and leg. These guys gave my car the proper diagnosis and fixed it at a fraction of the cost and time. It’s hard to know who to trust when it comes to fixing your cars, but these guys were as honest as it gets
Once again, an amazing Shop call Jose last minute the day before I told him I had a problem with my car he said bring it in. He put it on the car lift showing me what was wrong. Explained it to me in detail everything that had to get done and why along with a great price. As always, a stress-free situation as well as got my car back the same day . thank you so much again I recommend this place to everyone
I really admire the R&R service center as I went to Honda dealership to repair some electrical issue but they asked me to change the wiring. I bring it to R&R service center . The guy Jose and Juan did a great job on my Honda Accord without changing the wiring. They did the job on very reasonable price and saved my money. Good luck.
I live far from this place but I bring my car here for inspections, oil change and tire rotations. Thanks Dean you’re the best!
Super professional , honest and the price was very reasonable.
I’m a new customer. I had a check engine light, and it was my transmission and something up with my brakes. The owner took the time to explain what needs to get done before I gave the approval. Reliable, friendly and honest. All qualities you want from professional. I came all the way out Flushing to Great Neck, NY.. I highly recommend you go there. It’s kind of hard to find someone who honest.. Just got my truck back and its running brand new. I will give them five star stars.
I have been getting my gasoline at this station for over 20 years. The new ownership and management has done a great job specially in my case Dean he’s always been respectful and satisfaction 100% for me.
The service is delivered in a timely? Professional manner. They are incredibly helpful, changed the batteries in my keys at no charge and often drive my car home for me.
As a woman , I love their service and the price is far better than I was paying st my Mercedes dealer for the same Mercedes parts. I highly recommend them!!
Went for an oil change and inspection. Everything went smooth and price was reasonable. Will definitely go back and recommend to others. Staff was very friendly and communicated very well.
I drive from queens to bring my car to this shop I trust them and there honest with task that needs to be done. I bring all my cars here and I’ve gotten and will continue to get work done here. Thank you to the R&R service crew much respect
After having poor experiences at both my local Subaru and Ford dealerships, I have now had the distinct pleasure of entrusting three formidable automotive projects to R&R Service Center in Great Neck and the results have been extraordinary each time.
The first involved a 2007 Subaru Forester. Due to extensive underbody rust and the unavoidable toll of age, I needed an entire automotive renaissance. We are talking about the suspension, brakes, radiator, gas tank, alternator, air conditioning compressor, headlights, battery, steering rack, and exhaust system. After R&R worked their mechanical wizardry, the car was reborn. Not long after that, the town parking enforcement office somehow managed to collide with my parked vehicle at the ungodly hour of 4 a.m. which necessitated the replacement of the passenger side bodywork, the steering knuckle, and the windshield fluid reservoir. Once again, the outcome was impeccable.
That same Subaru went on to have an absolutely spectacular summer road trip adventure across the Catskills. It traversed both paved and obscure back roads and nothing stood in its way. It conquered all terrain regardless of the conditions and the driving experience was so flawless that it almost seemed to defy the laws of probability.
My third endeavor was even more ambitious. I brought in a 2016 Ford Focus and had the entire engine replaced. The car now operates with such refinement and vigor that I dare say even USS Enterprise's Chief Engineer Montgomery "miracle worker" Scott "Scotty" would nod in approval at its smoothness and tenacity.
What makes R&R singularly impressive is not only their technical ability but also their character. The workmanship will exceed all expectations and in contrast to the pricing you would think you are at a shop that charges much more money. The pricing is fair if not a genuinely good value. They stand behind their work without hesitation. There are no bait and switch games or empty promises. They are super honest, good people who do what they say and then deliver results that surpass expectations.
A special mention goes to Vic Singh who leads the team with exceptional dedication. Vic goes the distance with every job. Details are not just important to Vic, they are everything. He follows through on his promises with a level of honesty and integrity that is rare in these times.
In conclusion, R&R Service Station is possibly the finest mechanic shop in Great Neck and quite plausibly the entire North Shore.
AVOID THIS PLACE!!! THEY ARE SCAMMERS VERY RUDE AND MONEY HUNGRY! SAVE YOUR MONEY AND TIME! No one asked you to break the law, so don't make it seem like that's what I asked for, but you claim to do things that you didn't even do! I'm not the first bad review you get. Maybe you should respond to the others as well! This place was 1000 times better when it was Doray Enterprise! Even when i asked you not to do the inspection, you proceeded to do it, so maybe next time, try listening to your customers!
I recently brought my car to R&R service center for an oil change, and I couldn’t be happier with the service! From the moment I walked in, the staff was welcoming and professional. Vikram, my service advisor, took the time to explain the process clearly and even provided a quick overview of my vehicle’s maintenance needs.
The waiting area was spotless and comfortable, complete with complimentary coffee and Wi-Fi—a nice touch while I waited. The team worked efficiently, and I was in and out within an hour! They also performed a complimentary multi-point inspection and flagged a minor tire pressure issue, which they fixed on the spot without extra charges.
Pricing was transparent with no surprises, and the quality of service matched the value perfectly. It’s clear they prioritize customer care and vehicle health over upselling.
I’ll definitely return for future maintenance and will recommend R&R to friends and family. Trustworthy, speedy, and thorough—what more could you ask for? Thanks for making car care hassle-free! ??
**Highly recommended!**
I have a old car it was giving some trouble, I went to R&R, The owner Vik is extremely professional he told me all the problems and the approximate cost, although the bill turns out to be lesser than I expected, my car is working really well, I highly recommend R&R?
Charged me for work...took my supplies part and never installed it. I went to little neck mechanic and he told me no way it was changed. The bolts still had a sealant from the manufacturer on them. He said absolutely 110% not changed...watch out for this place
My car was giving multiple problems/ Vik told me everything and resolved my car issue within time limit/ Reasonable pricing/ Highly recommend Vik and team/
Avoid this place at every expense. He is a scam. I had absolutely no problem with my car this morning.
I took the car for inspection to R&R this morning. He failed my inspection. When i got home all lights were blinking and saying that camera, breaks, .... all malfunctioning. The owner is not taking any responsibility and says it's not his fault. Very rude and money hungry. Please avoid this place.
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