I don't know where to start but I have nothing but genuine and kind words for this shop and the shop owner JR. This man has been an absolute blessing since the first time I stepped foot in his shop and he always welcomed me in even as a last minute walk in, and never turned me away, he was always willing to help out the best way that he could. Not only is he giving you his best service to resolve any issues on your car but he is so very reasonable with prices. Jr is such a resourceful guy he'll go above and beyond to fix any issues on your vehicle. I'm very grateful that I've become a customer of his, as he is so trustworthy, honest, and gives you his absolute best. Such a reliable mechanic shop I would advise and recommend anyone in need of a mechanic shop that knows exactly what they are doing on any make and model to come to JRM Auto Services INC. in West New York, NJ you will be absolutely fascinated and satisfied with the work and services here. Thank you JR for all your help when it came down to getting my car ready to be back on the road fully operational I give you more than a 10+ star rating.
I came across this mechanic shop randomly with a time crunch needing desperate repairs for an unsafe vehicle. Junior and his team didn't disappoint! The pricing along with a detailed description of the work needed were shared & permission obtained prior to proceeding, which was greatly appreciated. The SUV is running better, but more work is needed, which means I will return cause they earned my trust. Thank you for being a trustworthy shop!
Have been going to this place with my Durango for 3 years now. Great place. The owner is very knowledgeable, always explains everything that's happening. I am always skeptical on work done vs price when I pick my auto shops but this place is great on price and top quality work. Highly recommend.
I am very impressed with professionalism, super friendly customer service, precision, skill, and attention to every detail demonstrated by the owner Jose and his excellent technician who had performed a front and rear differential service on my Subaru outback on 7/26/2022. The guys even took the samples of both front and rear differentials' fluid and showed me the pictures of the drain plugs to show what it looked like before. If I need my car serviced, I'm definitely returning to JRM auto service. Thank you!
Jr is a great mechanic and has built a good team around him. Couldn't be nicer and gives it to you how it really is. I don't have to worry about any B.S.
Great shop staff is super professional honest and goes above and beyond love them i always come here and bring my car for full maintenance and repairs highly recommended.
Very professional and great service. I had a problem with my (old) Honda Accord with a loud grinding noise. JRM was very accommodating to work on it even though they were very busy. Did a detailed inspection and communicated the repair options and costs; all of which were very reasonable. I also had them do several maintenance items while they waited for replacement parts. Will not hesitate to take my car back to them in future.
Great staff, very knowledgeable and most important honest. I've been bringing my cars to JRM for years and have NEVER been disappointed. 300,000+ miles and still runs like new. Wouldn't bring my truck anywhere else! Thank you!!
Great and reliable service . I have been taking my car here for a while now and for a person like who does not know much about servicing cars they have been very professional and the quality of the work is good.
Came here to get my tail lights replaced, service was quick and I thought I was good to go. A week later, I get a ticket for my tail lights being out...I ended up going to a reputable mechanic near my work who changed my tail lights AGAIN for half the price. Either these guys use old parts or they did nothing to my car and charged me for it, all I know is I will never go here again and advise friends and family to stay away too. Still on the lookout for a reputable mechanic in this area, hard to find.
Great and honest mechanic place very knowledgeable person Jose honestly very rare to find people and a mechanic like you man we have being coming to you at least three years and the last 4 months with our Dodge durango which you help me and my wife ..if you guys are looking for s very professional and honest shop don't hesitate to come to JRM
Great shop, service and priced for business. Dropped the Explorer off for some electrical work and had 3 technicians on it the moment it was off the tow truck. Call back was same day for work needed and was offered repair needs and options. Jr. / owner was on site and extremely personable. Highly recommended.. finally found a new local shop!!
Dropped my car off on Tuesday late afternoon. Picked it up Wednesday afternoon. Quick, efficient, friendly, professional personable workers and mechanics here!!! Thank you!
I have had issues with autobody shops making the problem worse! This was not the case.
They will be my go to shop when in town!
I have been doing business with Junior's shop for many years now. From my young days as a street racer to my current mundane "get to work" car now. Junior has extensive knowledge and he is always proactive as well. I remember a long time ago, my Integra GSR had a U-link come of the Chassis. Everyone's first reaction was that it could not be fixed. When Junior saw it, he acknowledged that it was very bad, but said he would give it a try since he knew the car meant a lot to me at the time. HE WELDED AND FIXED it to perfection! At a minimal cost as well!!! My car goes nowhere else! Only to Junior @ JRM! If there is anything negative I would have to say it is two things : 1. Be prepared to leave your car at the shop for a few days. Potentially 2-3 days. This is because Junior and the crew have tons of cars to work on and they take their time with them. You must be patient! 2. This is not related to Junior's shop at all. Junior has been personally getting into DOMESTIC cars!!!! Stop it!!! Only foreign and imports please lol!!!
Thanks J !!!!!!!! You the man !
Recommend everybody anybody to go to the shop to Jose has a very excellent and long knowledge the gentleman and his crew know what they're doing and we'll take care of you
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