What clients say about Maple Shade Auto Service Center in Maple Shade Township (NJ)
Customers, please take a picture of the area of work before and after repair.
I had my brake lines repaired twice over a 2 year period. Brakes then failed. Cause was located to a repaired line with compression fitting installed at MSA. Rated for low pressure only. Illegal in many states. This is not best practice or responsible service. Check and verify yourself. Youtube could help to learn in DIY sections. Avoid accident. Practice using your emergency brake if you had this service from them. Obtain Inspection from brake mechanic and install proper Union fittings or direct lines line EZ-fit Ni-Copp from end to end.
Made an appointment for a 4 wheel alignment. Dropped off my vehicle and work was done quickly and accurately. I got it back in a few hours. They have fair prices and are a friendly bunch.
I had 3 tires (single axle plus spare) for my camper that I needed new my new tires installed (purchased separately). I am unable to lift my whole camper on jack stands at once so I brought them over individually. They installed my new tires on the rims in no time and worked with me. Great staff there and fair prices.
Disappointed to say the least. After taking my car here for years of service and routine maintenance, I am furious with how my most recent experience transpired ! April of 2023 I brought my car in for an oil leak . Picked it up and it drove fine for about four days. I Went to visit my in laws in PA and drove up the north east extension only to have my engine seize up ( first time ever mind you ). Immediately took the car back in to the shop to find out someone forgot to put the filler cap back on after fixing said oil leak and all the oil drained from my engine . All I got was a simple “oops sorry about that”. Fast forward to the next time my car seized up while driving on route 130 . Again the car was brought back in. I was told it was a bad battery ground terminal this time. Paid to replace it. All the while taking it in for appropriate maintenance and service. The engine started burning oil at an alarming rate where I had to check it with every gas stop. I made sure to keep plenty of oil with me in my care for fear that the engine would seize again. When I tell you This car has not been driving right since they fixed it in an understatement. Two weeks ago while backing out of my driveway surprise surprise the car died . Called and Had it towed to them . They for some odd reason insisted on calling my husband for all communications in regards to MY car ! When I’m the one who called and explained what the problem was . He Told my husband that it would cost $120 to take the engine cover off to see what was causing the problem . After doing so we were told we needed a new engine and it wasn’t worth replacing and that he had another car just like mine in his lot with a bad engine too. He went on to explain that this is just what happens to these cars with high mileage . Don’t get me wrong I’m aware this car wasn’t going to last forever however when I pressed him on the issue that there have been multiple issues with my car ever since they forgot to put the oil cap back on and my engine seized. He claims no responsibility and brushed it off.
I’m infuriated because this place has had my car in for repairs 5 times in the past year and then my engine up and dies . I’ve previously asked him about the timing belt and was told no it was fine and there was no need to fix that. Turns out my engine is out of time . I asked him that they’ve had my car in multiple times and there was never any indication that this might happen ? All I got was his generic response that this just happens to older cars! He told me and I quote: “ just give me the title and I’ll take care of it , and we’ll call it even for the diagnostic work “. You wouldn’t be covering anything up would you ?? So shady as far as I am concerned .
Today I went to pick up my belongings only to be charged $200 + for diagnostics ,$63 of which was for reading and clearing a code! The nerve of this guy !
Both my parents cars, my husband and my car as well as my sisters cars have been brought to maple shade auto body for years but we will no longer be giving you our business . Think twice before you bring your vehicle here you may be in the same predicament I’m in where I had to purchase a new car !
Thank you so much Mike for taking such good care of me and my car! Will definitely be returning for anything we need in the future! Fast , courteous, and experienced service ❤️ A++++++++
Had starter issues and got car towed in that morning. They had my car ready that day and came in clutch. Also I had recently replaced my battery on my Honda and couldn’t find the radio code. They took care of it! Awesome job guys thank you for the great service
They repaired another shops mess up well.
They didn’t call me to authorize repairs, and just did them. I had to follow up 5 hours after drop off and was told work is done, here’s your bill.
I could tell they didn’t test the work, bc my car still shook at high speeds.
Careless customer service to do repairs without quoting me, and not calling me when done. They fixed another guys useless work; but didn’t fix my problem.
I took it to the dealer who diagnosed the rattling issue finally and repaired it. For those 3 reasons I can’t recommend these guys at least for major work.
Nothing but good things to say about this shop. They do quality work at a fair price, and go out of their way to do the right thing. Never had them try to upcharge me or suggest any work that wasn't needed, but at the same time, if something is messed up that you didn't come in for, they'll let you know. If you decide to have them fix it, cool, if not, that's cool too.
What a great experience. No one wants to take their car to the shop, it is usually expensive and there is also the trust factor. My experience at Maple Shade Auto was excellent. I was treated with respect, there was great communication and they did a fantastic job even with difficult issues. My car is purring like a kitten. Don't hesitate, if you need work on your car, this is a trustworthy business.
First visit Very professional and courteous . Second visit they replaced the lower control arm and the instructions specifically say Do not tighten until the car is leveled ,mechanic tightened up control arm and destroyed the upper control arm bushings and refuse to replace the damage caused by the shop, caution, do not take your car here.shady dealings and you will have more problems down the road because improper installation of Auto parts if you decide to take your car here for service .the joke will be on you.
I have had my cars repaired at Maple Shade
Auto for many years.
They are a first rate. quality auto proffesionals
who have saved me, money time and frustration. They just do their work well
without excuses and deliver on time giving you options when they can.
Greg Newcomer
I heard about this place from a buddy of mine and I went once last year and again this year. [Tax refund time lol] i had my rear main seal done last year and was so happy with the results i came bacm again for a rad, motor mounts, and my transmission was leaking. They fixed it all and in an awesome time frame. I did have an issue of leaking fluid after service but i called up and they repaired again with no issue and no stress on my part. I highly recommend these guys. They know their stuff and are always kind and very courteous. Great pricing and very far. I will return and will send as many people as i can to them. 10/10
my car was bring them too many times and still not fixed! Now, they said they can't fixed and won't give me money back!!! So I had bring to another auto shop and they done the job in few hours. Won't recommend to any one.
I had a tire that was losing air rapidly. They told me to bring my car right over. After I dropped it off one of the men at the front offered to bring me to work around the corner since it was rainy. A very nice gesture that he didn't need to offer. The tire was replaced in a reasonable amount of time and the price was fair. A coworker had recommended them to me since he had a good experience with them also.
Do not take your car here! I took my car for a rear brake replacement and brake fluid flush. They said they would inspect the vehicle for any other issues. Later in the afternoon I received a call telling me they discovered another $4000 worth of issues!!! I told them only to proceed with the rear brakes and fluid flush. I took the vehicle to another reputable shop and they found nothing wrong with the vehicle. The brake job that was performed was fine but this shop can not be trusted. Do yourself a favor and find another shop that you can trust.
I've getting my cars repaired here for over 20 years. I have the best experience here. I have recommended several friends to them and they have become loyal customers.
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