NAPA Auto Parts - City Auto Parts in
Oxford (MS)

Called and asked a simple question, and got hung up on. That’s one way to decline money.

Super nice NAPA store great service. The staff was super store was clean. They had exactly what I needed. Let me write to. It will definitely do business with them again.

A great local parts store for commercial and agricultural equipment!! All of the employees are very knowledgeable and have been industry professionals for years. They make a wide variety of hydraulic hoses, a great but very busy small engine shop, and of course a great selection of parts. This NAPA is part of a chain and has great distribution and parts availability over some others.

Sold me the wrong part... had to return. Counter guy was ambivalent

Nice store and good staff!

Locally owned | REAL CLOSE to Our Family Local Business -> Darby’s Tire II which is a Napa Auto Care Center located 268 Country Rd. 101 Oxford,MS 38655

Always have what ya need but could improve on customer service

Great parts store. Very knowledgeable staff.

Great store for all your automotive needs. Professional staff.

Always have what I need,if not it'll be there next day,

Superb auto parts store. Big box but local employees. They have the answers and the tools you need to finish your next project.

Finally found someone who would look up specs on the exact fuel pump we needed for our antique truck. Had to speak with a certain guy but he was very nice and helpful!

Wont get any help unless you're a local. If it's not an american car they won't bother even looking up the parts.

Should be called Geriatrics auto parts can’t even order a carb kit for a pole saw and get the right one.. useless

Needed a battery quick, they installed & I was on my way. Wasn’t late for work. They went way & beyond. Thx you Mr Brewer!

Helpful staff that went above standards, thank you

Best place in town and my husband and randy in small engines will do the job right and fast

Alway try to help and if they dont have it they will try to find someone who does

They gave me the wrong part so had to go back today after buying yester day try returning the part and getting the right one still out of luck because they have to order it

If they don't have what you need ...they will get it

Friendly service, pretty much has or can get anything you need for your car.

Best parts house in the country! Service is always above and beyond!

Disorganized but if you need anything they either got it or can get it. Don't expect a smile from anyone at any time.

Napa in Oxford MS. Terrible service. Poor manners. Inefficient stocking so it takes forever to find anything. Rude employees make parts shopping a painful experience. I have lived here over a decade and it has always been this way. I only shop there because they have odd parts and supplies you cannot get unless ordered, so we order when not in a rush. They used to be the only Stihl dealership so they had an advantage. No longer the case and everyone goes elsewhere. Anyone else has my parts/supplies I go there and will pay More. I own several businesses in my area and have reasonable standard of customer service. Oxford Napa is way below the bar. have been to other Napa parts stores. They are not all bad like this one in Oxford.

You need parts at Napa holler at Junior Karr he'll hook you right up

A good group of folks that know their stuff. They can find what you need at a price that won't make you cry. Don't be afraid to ask for help. The store is on the crowded and messy side, but they know where everything is.

There are discount parts houses everywhere, and you might save a buck or two using tbem, but if you want the right part the first time, with experienced sales people, the Sparks is where you need to go. I've been buying my parts here for over 30 years and it's where I go back every time.