What clients say about Chandler Towing LLC in Oxford (MS)
Charged me as if they towed my car. They drove myself truck without my permission, for my floor muddy, and had the audacity ro turn my air up to the max.
Very kind and welcoming staff and manager. I had accident 4 days ago. I went to towing yard. Staff member came and helped me. She answered all my questions and informed me she will contact insurance company herself. She gave me her number in case i will have further questions. No waiting time, excellent customer service.
I had an incredibly disappointing experience with Chandler Towing. Their level of unprofessionalism was shocking from start to finish. They charge unnecessary fees and refuse to show any empathy or flexibility, outright admitting that these fees are "how they make money." It's clear that they prioritize profit over basic decency or customer service.
Communication with them is next to impossible. They have a sign on their gate with instructions on retrieving your vehicle, but this critical information is not listed anywhere on their website. The website is misleading, causing unnecessary confusion and wasting time.
When I tried to address my concerns, the owner became rude and completely unwilling to have a productive discussion. Their behavior reinforced my belief that they are only interested in exploiting people who are already dealing with a difficult situation.
I would strongly recommend avoiding Chandler Towing if you can. This is not the type of business that values fairness or integrity. Instead, they seem focused on taking advantage of others when they’re most vulnerable.
My daughter got in some trouble and got her vehicle towed. They were so nice to me and sent me an invoice to pay and how to pick up the vehicle. Thank you, thank you for your kindness.
Chandler Towing came to my residence to tow a vehicle for one of my relatives that lost his keys. While attempting to load the vehicle the driver drove off the pavement and damaged my yard. I called and spoke with the owner of the company (Larry). He was very nonchalant , and acted as if he didn't care. I sent him photos of the damages, he never called , or texted me back. Be cautious about doing business with this company, because they are really unprofessional, and they don't care about your property.
The tow truck driver was very courteous. My vehicle was loaded with great care. The office billed the repair shop who charged me more than Chandler Towing quoted. When I called the owner of the Towing company the error was immediately corrected. In this case, All was well that ended well.
Chandler Towing was an absolutely life saver when my car stalled while driving on the highway late at night. The tow truck driver Mr. Pegues was so helpful throughout the entire process. Larry at the office was extremely patient as we worked through payment issues with insurance, etc. I would highly recommend using Chandler Towing!
Quick to arrive, professional, helpful and friendly. I locked my keys in the car at the hospital visiting my mother. The got it open right away!!! Highly recommend!
Jeremy took our disabled truck to Cannon Chevrolet yesterday late afternoon and I couldn't ask for a more helpful, polite, and careful person. He could only take one passenger, and we are from out of town so we're ready to call a cab, but he talked to the police officer at the scene and he helped us out. I can't begin to tell you how much we appreciate him. Thank you.
This afternoon, 10/22/2020, our truck we tow our RV with conked out on the on ramp to the Batesville Highway. We called Good Sam road service and they sent us a tow from Chandler towing. Arrival timing was very good and and the driver, Jeremy, was as courteous and helpful as he could be and we sincerely thank him for his dedicated service to the matter.
You have a fine young man there.
This company was the best tow company ive ever seen. My driver was very interactive and educated. Not a clueless driver just pynchibg the clock. I am pregnant and with high blood pressure. He was very careful and well mannered. Best 10 star experiebce ever. My 99 expedition is blown but they cared for it like it was brand bew! Thabks y'all!
I truly wish I could leave no stars! This company is beyond RUDE! DO NOT use this company for anything. I called to speak the the Owner about the driver that just came here and was very unproffesional and you could tell that the owner truly did not care about it or the fact that his driver was giving a negative impression on the company as a whole. The driver had the audacity to threaten me with physical harm. This is outrageous and the exact opposite of how to conduct good business. PLEASE DO NOT GIVE THIS COMPANY ANY BUSINESS!!
Have used Chandler towing twice. Both times they arrived at the promised times and delivered my vehicles to the proper location undamaged. Reasonably prices and the best tow company in town!
We called Chandler's towing to go get my son's car when they got to the house they had towed the car backwards it's front wheel drive when they got to the house they Hit my trash can and got trash all over the yard we asked them to pick it up they blew the Horn and drove off worst company I ever dealt with
Best service I could have hoped for. Kind and friendly employees. They went completely out of their way to make sure we were taken care of. CALL THEM if you need help. They are literally the best.
Chandler Towing was great! My son flipped his truck in the middle of the night. Some glass was broken and two of the tires popped off the rims. I called Chandler Towing and they picked up on the second ring. After describing the situation, they told me when they would get there and arrived sooner than promised. They were able to flip my son's truck back on to it's wheels and tow it back to town. To top it all off, the even put the tires back on the rims for me! All of the service came at a very reasonable price.
When I have told others about my experience, the response is usually "Yea, I heard the were the best in town!"
I have used Chandler Towing three more times since then. Once for a another personal vehicle and twice to help out a friend. The service is exemplary every time.
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