What clients say about Solid Waste Facility in Lewiston (ME)
Bob the employee is not friendly. He does not serve the publics best interests. He yells and talks over residents paying good tax money to the city. Poor public servant.
Helpful employees to get you through the new (and currently malfunctioning) passcard scale system. Tell them what you got and they'll direct you to the proper disposal bin/area. No wait around lunchtime on November Monday. Note the hours and any city holidays and don't cut it too close to closing time. Also, weight is rounded up the nearest 20 pounds.
Always polite, helpful, and knowledgeable. They make it easy to do my spring cleaning. The subscription pass is well worth the meager $20, especially if you know you have a project coming up that will require disposing of a lot of large items. I recently was able to get rid of a huge dresser, some outdated and broken computer equipment, a nasty old air conditioner, and my recyclables. Everything was clearly labeled, and even if it wasn't, the attendant made sure I knew where everything needed to be placed. Best experience I've had to be honest. Not every place is as easy to deal with. Thanks so much for all you do, SWF Staff! You are so very appreciated. :)
I only had a few more bags and couch and chair to thro in dumpsters then they threw me out because it was closing at 2:45 pm. An extra 5 minutes and all done. Can't go again until 4 days so I have to either leave stuff in truck or take out and put back in 4 days then go to back to dump.
Absolutely terrible customer service, uninformed employees who are unaware of their own protocols. Steal money from you by having terrible systems set in place where money can be taken from you if you don't use it.
One of the scales was closed for maintenance. The facility attendant did well keeping the traffic organized. So the entrance lane was closed. The exit lane was used for in and out traffic.
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