This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on Keystone Automotive - Topeka in Topeka, KS skews cautiously positive: strong parts selection (body panels, engines, transmissions, paint), competitive pricing, and helpful staff. However, multiple reviewers report frustrating phone support—calls looping to promos/voicemail or another city—denting the experience. In-person service seems better, with a hint of recent improvement. Little data on yard organization, ease of finding parts, or wait times. Overall: 74/100, a mixed trend with good value but notable phone-access issues. Limited sample; broader sentiment may vary.
What clients say about Keystone Automotive - Topeka in Topeka (KS)
I tried to call to see if they had part I wanted and all they did was go through prompts of promotional offers then ends call. So definitely going somewhere else would give 0 STARS but google won't let me
Tried to call these people to see if they had a product in stock and when I call it sends me to their Detroit office. The Detroit office can't transfer my call to an actual person only voicemails. Horrible customer service. Will be going to a different place for my parts.
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