This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, Midwest Scrap Management in Topeka, KS draws a strongly positive sentiment: helpful, professional staff, quick service, fair pricing, and a clean, organized yard. Many mention efficient unloading and clear guidance, with minimal wait times. Complaints are fewer but notable: a lost ID, disputes over weights/transparency in the metals building, confusion about closing time, and occasional inefficiencies/traffic in the yard. Little info on parts inventory or finding parts. Overall: 90/100. For scrap sellers, strengths outweigh issues, but verify weights and hours.
What clients say about Midwest Scrap Management in Topeka (KS)
There aren't any signs telling you where or what to do. Considering its been a long time since the last time coming here. There was a guy by the Nonferrous Metal was very rude and acted like having customers was an inconvenience to him. But thankfully another gentleman, very nice and respectful came out and showed us what and where we needed to go and finish up. After he came out it was quick and we got out and it was pleasant. According to the one we inconvenienced he didnt care about the review. Personally if I had to deal with him again I would leave and not return. Hes the long-haired guy with the long ponytail. Kindness and respect goes a long way. Customer service is key to keeping places open even if you dont feel like working or helping people that day. A smile goes a long way. Great work to the nice gentleman who helped us today. 10/10 for you young sir.
Tristan and Sean were amazing. I had no idea what i was doing because it was my first time. They made the experience very easy. Will definitely be back.
I came in the other day with my collection of soda cans to be processed. A young man named Sean Coble helped me out. He was extremely polite and quick about the whole thing. Extremely grateful, thank you Sean for the wonderful experience!
When i took my scrap aluminum in, Sean C was awesome. He helped me understand what would cause me to get less for it and took the time to explain what I would need for some other items I was interested in bringing in. Thanks Sean!!!
Tristan, gentleman running the scales and his partner, were the friendliest and most helofull workers I have EVER come across here. Dont let them go! Also there is a lady named Heaven in the ofgice that we went to first and she explained some of the changes and what we needed to do. Great staff there at Topeka,Ks. 6th and banner.
Tristan in the non-ferrous building has always been very respectful and helpful every time myself or wife come in. He is very knowledgeable with the product and helpful. That is why I will continue to come back.
We have used the non ferrous building with Tristan helping us several times and it is AMAZING. VERY polite, efficient, fair, works quickly, explains any questions. Highly recommend.
Very helpful, respectful, even helped e get stuff out of bed of truck when I was struggling to get it out. And gave me best prices they could. Thank you!
They didn't return my drivers license to me after our transaction. I returned the next day, they said it wasn't there. I don't believe they even looked. Poor customer service from the guy in the metal building and the woman in the office. I live a mile from this place, next time I'm going across town.
I took a friend here that needed help hauling some aluminum rims.
Disrespectful:
The staff was disrespectful and didn't treat me or my friend well.
Weight discrepancy:
I wish I had weighed the items before taking them because they gave us half of what I thought the rims weighed.
No Transpericey:
You have an area your supposed to stand and the scale and computer aren't visae from that location. After the receipt was given I walked over to the computer and the weight was manually imputed in the computer. I will not be using there services again.
Future:
I will drive across town to avoid the disrespect and theft of weight from my last visit.
Never went to this scrap yard in Topeka. Had some stuff I dropped off that I won on purple wave. Nice clean facilities! They had the shredder metal in a nice neat pile. Scrap yard had concrete instead of dirt. So your vehicle wouldn't get stuck in mud and pick up hidden objects in the mud. The concrete was very nice to have. This place pays you through an ATM on your receipt after you've weighed your empty weight. Myself and another customer had trouble with the ATM. But employees there were very friendly and help you with the ATM machine so that you could get your money. The employees there were very nice and helpful! One gentleman seemed to be able to be in all areas at once with the forklift the non-ferrous metal room and the shredder metal pile and the ATM. I would recommend this place to anyone in the Topeka area that collect scrap metal. And I just wanted to let them know that their employees were very friendly and the gentleman that was running around the facilities helping us with the ATM guiding Us in the right direction and also making sure that the pile of 10 and Shredder feed was cleaned up so we could get our van and did an excellent job he deserves a raise!
They are crooks. They ALLOW stolen products. They never have anyone overlooking what's being dropped off. The thieves in town all know this and steal anything metal. BBQ grills, kids bikes, outside furniture, vehicles, air conditioners, etc... The people working there are some of the rudest and unhelpful people. There is no order. People will just keep coming in and you're stuck waiting to leave but can't. They also do a horrible job at keeping the drop off zone decent. The screw in your tire will cost more to fix than you'll get from a truck load of scrap. The few times I've been, the drop off area has tons of screws everywhere. It isn't worth it if you get a flat from their property.
I would recommend going to Bailey Recycling & scrap metals. The property is much cleaner and they are super helpful and polite. I have been going there for years.
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