This rating is based on customer reviews, inventory size, pricing, and service quality
From recent feedback, Heartland Auto Salvage, inc. in Topeka, KS trends positive overall—77/100. Customers often note fast pickups, on-time arrivals, quick part finds, and friendly, professional staff (Brian, Daniel, Maurice). Pricing is frequently praised, with high payouts for junk cars and fair parts costs; occasional high-price complaints. Inventory variety appears good. Yard organization isn’t clearly covered. Complaints cluster around rude interactions, poor phone responsiveness (texts/no answers), a tow no-show, and a tense on-site vibe. Net: quick service and good payouts shine, while communication consistency needs work.
Messaged about getting my car salvaged and I was informed on a recall on my vehicle and how to get ahold of people- I was able to get my car fixed thanks to these guys, great service!
Tried to call to find a roof rack for my vehicle. I get an answering message to send this person a text. Not exactly a professional answer I would expect.
I had an accident. Brian answered the phone right away. Gave him the directions to where the wreck was and 25 minutes later he was there.
Paid me for my car on the spot for the car.
Delivered me to safe place and let charge my phone while I was waiting on my wife.
It was so nice of him.
Thank you Brian
Son totaled his car 1000 miles from home when hydroplaned into a freeway barrier. Brian was professional, quoted me a salvage price, a planned to have it picked up from the shoulder of I-70. We unloaded all my son’s belongings and drove to this business with the title I brought from South Carolina. We were in and out and headed back east. Best scenario for a bad situation. Really professional.
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