What clients say about TOW RIFIK - Tow Service & Auto Repair in Leavenworth (KS)
5/30/25 (3:11pm)
Called urgently needing my donut placed on. I was sitting in a unsafe spot. I called Towrik received quick assistance. Paid over the phone with a max 40 minute wait. The tow truck operator Andy arrived within 30 minutes. Took 5 minutes to removed my tire and apply the donut. I appreciate the fast service. Just one suggestion when it comes to pricing. If it's within Leavenworth/Lansing area and during business hours. To replace a tire being more affordable. If someone has a tire emergency. Most likely paying the $90 will be too much. Being more cheaper could help bring even more customers. Just a suggestion.
4/3/2023 (9:30am)
Called my roadside assistance through StateFarm. Statefarm quickly scheduled me with this company. I placed the assistance order before they opened. Within a few minutes, I received a text of the ETA. At opening hours, the driver called me, alerting he was on the way. Quickly came to give me a jump start. I appreciate the communication. Thank You
I'm with a local repair shop and we use this tow company specifically and we absolutely recommend them. Andrew is the lead driver and he is always courteous and all of our customers have done nothing but rave to us about how timely and courteous he is. thank you to Tow Rifik for doing such an amazing job. JR. DNZ
AAA dispatched them for a tire change. The driver, Andy, determined it was very low due to the cold weather & aired it up. He saved me dragging the tire in to get checked tho I will keep an eye on it. This was one of several great experiences I've had with this company. Thanks!
The tow truck owner/driver Andrew was great. He was very knowledgeable and extremely careful with my vehicle. I would highly recommend this tow service!
What a racket! My car was in their possession for less than 48 hours and it cost me $500 to get it back! First the guy insisted that it was towed on a Friday night when, in fact, it was picked up on a Saturday night. When he realized the error, he didn't adjust the price at all saying, "Well, still...that is 3 days. We are giving you a price break as it is because a police tow is double." I think he was making it up as he went along. The kid that actually did the tow was very nice and seemed genuine...the only bright spot in the whole ordeal. They know you are at their mercy, they take advantage of that and are very flippant about it. Shame on them. I have heard several horror stories about this company. Stay away if you can!
This place charged my insurance company for clean up for my truck. There was no clean up. They charged my insurance company $500 dollars, for nothing. They dragged my truck up on a flat bed truck with no front wheel in reverse and didn't even put it in reverse.
My car wouldn't start and AAA assigned TOW RIFIK to get me to the dealership. The driver was excellent - very knowledgeable and professional. Would prefer not to need a tow service, but happy to know that when I have any car issues, we have a great company like this to assist.
Called out AAA roadside assistance and Tow-rifik came to help. And they were there in a flash, had my wife back on the road in no time. Much appreciated their help in what could have been a stressful situation.
I think his name was Nathan? But he was absolutely awesome! Got to me in a flash even though I was 45 minutes away near the airport and was super friendly and professional the entire time. Cudis to whoever hired this guy!
My car was towed here by Leavenworth police. I had almost 400$ worth of groceries in my back seat they stole them all except the baby wipes and a case of soda. Along with my purse. When I called and asked about it they played stupid and tried to say the police took them. But why wouldn’t the police take everything . These people think they can do what they want and get away with it. They’ve been reported to the better business bureau and also to the city of Leavenworth. They might be a good tow service but will hop on any opportunity to STEAL. If the chance is presented . HORRIBLE PEOPLE
Outstanding service my tow truck operator was very careful handling my corvette. He even offered me a ride home after dropping off my car at Martens dealership. Did a great job!!!
Tow Rifik was a lifesaver. Right outside Platte City, MO, my truck overheated and they promptly responded to request for tow service through USAA. They recovered both my truck and packed U-Haul trailer. Complete pro's.
Their service center did a great job diagnosing my truck's issue, finding, and installing the needed part. I was back on the road within hours whereas other maintenance shops quoted me days.
If you have an auto need, I recommend checking them out!
Andy from TowRific was at my car within 30 minutes of the initial call. He had me hooked up and home in another 30 minutes all while looking fly as hell. Ya’ll are great. Will be calling you here in a bit for another tow.
Friendliest people I have ever met! They were quick and kept me up to date on their ETA. I have had horrible experiences with tow companies and this one by far has been the best!!! Thank you to my new hometown friends!!!
The driver arrived in less than 15 minutes when we were told it would be, at least, 90 by the roadside assistance people. He said he wanted to avoid any extra inconvenience to us. He went above and beyond to help us solve our problem, which saved us both time and money. It is unbelievably hot outside, after hours, and a federal holiday, yet he still showed up with a smile on his face and was just happy to be working in a little bit of shade. You don't find service or kindness like that in many people or places anymore. Thank you so much! I would give you more stars if I could because the service was beyond exceptional!!!!
Had a good experience for the circumstances! We live a hour and half away, car broke down, called for a tow, they were there less than 30mins. The driver was super nice and polite. Fee was $85 cheapest we found on a Saturday afternoon. Thank you for your service! I pray I never need you again, but if I do you will be my first call, and will recommend to others!
Thanks guys! My insurance was trying to play me to the left like there was no one available in my area. Called Tow Rifik and they told me they had people available! I just needed a jump. They told me have my insurance company call them, lol...I do have no cost roadside assistance. The gentleman got there in a few minutes got my car jumped, made sure everything was working right and I was good. Tow Rifik is 24hrs service! For anyone who needs friendly help, lol.
Awesomeness at its Best! Had to get my son’s truck towed because it wouldn’t go into gear. Brian Y worked with me. He was able to temporarily fix the truck and saved us money and time. Going to let the Fort Leavenworth Spouses Page know about this outstanding company. We were truly blessed!
Very prompt service. Attempted to troubleshoot my boyfriend's car battery before towing. The employee was very friendly and kind. (I think his name was Brian) Will use again in the future, HIGHLY recommended.
Given Towrific through my Roadside Asst. I am extremely greatful for that. They went above and beyond...and not for the $$. My husband even forgot to tip the driver. He still delivered my vehicle home perfectly safe & sound. I would highly recommend for their professionalism and understanding but mostly AAA trustworthyness.
Highly recommended, great service overall! Brian came out with the wrecker within 10 minutes of the initial phone call. Hooked up the truck and hauled it off.
Awesome tow service!!! They contacted me about a car that I had sold to someone (but the person never had the title changed). They are based out of Kansas city and i live all the way in Wichita and they were able to work with me and bring me the car. VERY TRUSTWORTHY! Professional, timely and organized could not be more happy with the service!!
Very fast and helpful. From arrival to drop off at mechanic was maybe 10-15 minutes. Driver even offered to give me a ride home. Pleasant, efficient, and friendly.
When My truck broke down, my roadside assistance contacted TOW RIFIK to tow my vehicle. I was told to expect them to get to my location in about 30 minutes. They arrived within that window. The operator of the tow truck was extremely courteous and professional. He was kind enough to give me a ride to my house. TOW RIFIK would be my first choice if I ever need this service again.
We were lucky, they got to my son & his car in Missouri faster than we imagined. The fella that towed my sons car home was personable, experienced & kept my son calm. Use them, you'll be happy.
The tow truck driver, Andy arrived on time. The young was extremely curious. I advised the driver that I was unfamiliar with the area since the truck broke down while I was visiting my brother. On the way to the repair shop the driver made sure when we were crossing streets and going through intersections that I was able to make it through the intersection as well. It's the little things that matter. He said the words please, thank you, ma'am, glad we could help. Thank you for the wonderful service and doing it with a smile.
This is an All Star team. Prompt and professional service. Brian was my driver and he went the extra mile to be sure all of my needs were met. Thank you Brian and TOW RIFIK for making it easier to deal with a poopy situation!
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