Matthew Smith Towing in
Cartersville (GA)

Great customer service are picked up my suv and delivered quick. Thank you and will not only recommend but will reuse.

Best customer service. Period. So very thankful for Brad and Matthew Smith Towing for always taking care of my with my Ford Excursion. Brad has saved me a handful of times and I can’t say better things about him! Thanks Brad and Matt!

I called Matthew Smith towing and told my situation tonight that I was on the road for some hours and some change because this other towing company which is Martins sent someone in route to come and tow me out of the road and they never showed up, So Matthew Smith towing dispatched someone to me which was Bruce. Bruce came in a quick fast and hurry. He was very helpful and nice and very respectful! I would MOST definitely recommend this company to anyone in the Cartersville area! If I could give them 10 stars, I would! Thank you again Matthew Smith towing and Bruce!

I used my KIA Roadside assistance to get a tow for my car. I in Adairsville and within 45 minutes Ryan showed up. Ryan was friendly and very professional, he looked over the problems and got right to work. The car would not charge or start and had to be towed. Ryan took car in loading the car and securing to the truck. I was very comfortable with have them take my vehicle. From talking to the dispatch, to the phone call fron the driver that he was close ,to the pick up everything was positive. Thanks for your servicees.

Called this place and within maybe 75 minutes give or take they were able to come, tow my semi truck and trailer. One complaint even though it’s not super huge because I can see that different parts of the country charge different prices. I understand that but the last time I was towed was in Nevada and they charged me $457 to go 15 miles but then I break down here in Georgia and it’s almost $700 to go 2 miles so a little annoying, but I can kinda understand different locations, different prices I get that, but I still had to pay $250 to a different company because they can’t reattach my driveshaft due to insurance issues/legal liability mumbo-jumbo since it’s an automatic semi, which is only four bolts and it doesn’t make sense how it’s a liability but again I’m not a mechanic or total driver so who knows but it’s still annoying because I’ve been in a truck that were five years and never have they not reattach the driveshaft after a tow even to a freightliner repair shop. which to me sounds ridiculous because that’s your whole job to tow a vehicle park it reattach a driveshaft and then get repaired and go on your way but instead he delivered me to the right location and then told me not before not when he was picking me up and not over the phone when I was getting dispatch for this place, but only once we were at the location told me that they don’t reattach drive shifts and I’m going to have to call someone nearby and have them come out to reattach it. So my point is this place did a good job towing my vehicle to a certain location within a reasonable amount of time but the fact that it cost so much to go 2 miles…… and not tell me that they can’t reattach the driveshaft until they’re dropping off the truck. so it was a surprise to me and was a little unfair and kind of annoying. I didn’t yell or scream because the guy just had to look on his face that he didn’t care so my main point is if you’re gonna use this place, keep in mind that the driver might not want to attach your driveshaft. And I’m starting to think that maybe because I’m an owner operator they can just get away with it because they can charge me more money and I have no choice unlike I’m sure a company truck driver can easily pay whatever they need if that makes sense and after saying all this, I’m gonna rate it a two star because the more I talk about it the more annoyed I’m getting.

They towed my car from a parking lot while I was shopping and told me it was $600 because it was already at their lot for 30 minutes refused to allow me to get the documents from the car to prove ownership. Scummy people pulling a money scam

Originally I tried to go through AAA but the wait was going to be several hours through their preferred provider and even calling without the service their estimate was still just as long. Within 25 minutes of calling Matthew Smith Towing for assistance, Jeremiah was out and assisting me! He went above and beyond with his service, even took detailed photos of the issue for me when doing his inspection to get it on the tow truck. The ease that was provided during a very stressful situation was so refreshing, highly recommend using Matthew Smith Towing!

Matt came out to help me and my husband after a tire issue on our vehicle. He was super friendly and helpful. Very impressed by his service.

Thank you so much to Jeremiah for going above and beyond to help me. I was stranded with both a flat tire and flat spare. He went the extra mile to make sure I was safe and I appreciate his kindness and patience.

Matthew Smith Towing impressed me so much that I have their number in my phone if I ever need them again! My daughter hit a curb and blew out 3 tires. Matthew Smith answered my call on the first ring, and someone was dispatched immediately. The price quoted was very fair. Their driver, Albert, got to my daughter within 15 min. or so. My daughter said he was professional and worked quickly to load the car and drop it off at a tire place. I called Matthew Smith Towing the next week to ask for an invoice to submit to my insurance for reimbursement. It was mailed to my house within days. I am grateful for how quick, efficient and professional this towing company is.

Very friendly service. The driver arrived quickly and treated me very respectfully. He had it loaded and secured very quickly and on the way to the shop. I would definitely recommend this company to anyone. I felt very comfortable trusting my vehicle was is great hands. Thank you.

Austin saved us! Super professional and just a nice guy. Busy Easter weekend. Not a great time to have a flat tire. Waited for AAA for almost 3 hours and finally called Matthew’s towing company. So glad we did! Thank you!!

I had an excellent experience with Matthew Smith Towing! They helped us out with a complex job—reloading a product from one trailer to another—and their team handled it with impressive professionalism and expertise. Despite several challenges during the process, their crew remained calm, efficient, and solution-oriented throughout. It's clear they know what they're doing. The price was fair and well worth the quality of service provided. Highly recommend them for any towing or trailer-related needs!

We just bought a tow truck from this company that told us the truck was a operational truck. We test drove it and told him it felt like the transmission was slipping and he told us it was because my husband left the PTO button was still on. We paid 25,000 dollars for a truck and made it 20 miles down the road and had to add a gallon of transmission fluid. We contacted them and asked to speak to Mr. Smith and was told he had gone to pick his daughter up at the air port. Funny thing about it is we asked him to meet us 2 hours away with the truck and he told us he could not because he was the only one on call because two guys didn't show up for work. so being tow drivers we understood and made the whole drive to him. I asked for Mr. Smith to please call me back and she told me he for sure would. Here we are 10 days later and he still has not called me at all. He told us the truck ran daily. He said he was a faith believing man and we discussed we was a Christian based towing company just starting and he said had us set up with a truck and everything to start running. not only did the truck not work the jump box didn't either and there was no small J's to even load a car. A five hour drive home took us 14 hours and i cant tell you how much transmission fluid. A man is only as good as his word and That is all i will say about that. God Doesn't Like UGLY. I pray for anyone who does business with this company.

After being rear ended at a red light, and the officer responding to our 911 call I didn’t know if I could drive my car or not. But I was fortunate enough to have Matthew’s Towing respond to the officer’s request for assistance. He listened to what my needs were and responded very positively and put me in touch with the people I needed to get me back on the road! I would highly recommend this towing service! Once again, thank you Matthew!

The absolute best staff in Cartersville. I'm neuro atypical. Which matters here because 1 my medical insurance is sky high (which leaves me with little for emergencies) and 2. I have anxiety when I feel like I am an inconvenience to anyone. When I called the 1st two companies I was accosted and it was so rude. HOWEVER when I called Matthew Smith I was greeted with a friendly voice and they to me my cost up-front. Thank You so much for your fast service and wonderful staff. I will be recommending you to everyone. The back of their truck says Heaven Bound and I trust they will make in 🙏🏿❤️

My daughter just had an accident and Mathew Smith Towing was who my insurance company contacted- I am so glad they did! Aaron was awesome, waited until State Troopers got there and finished their stuff. He talked to my daughter who is 20 and told her some of the same things I had, but coming from Aaron seemed to calm her down. If you need tow service I would highly recommend them!

After calling another local Cartersville towing company and was treated less than important, I reached out to Matthew Smith towing. They were friendly, professional and helpful from the moment we called. I 100 percent recommend this team of people. You will not be disappointed. Thank you for helping us out today!

Jeremiah was so nice to me during a difficult morning. Grateful he knows cars and was able to manual move the van in R N and D. Helped a lot. Towing is expensive but so are their expenses. Would recommend.

Extremely fast and professional service. Had a blowout on I75N called and they immediately sent a truck out. Driver was kind and respectful. Next time I need a tow they will be my first call.

Being broken down on the side of I 75 in the dark and rain on a Friday night after working a 12 hour shift I had the best towing experience ever. The driver was beyond courteous and reassuring. I would absolutely reccomend Matthew Smith Towing in Cartersville GA to anyone!!!! The price was beyond reasonable for the quality of service I received. I give this business a Gold Star!!! You guy's Rock!!!! Thank you for keeping me safe

Start to finish was absolutely great!!! Nicole with dispatch was pleasant and attentive with my next day towing schedule request. Austin was great with pickup and delivery. He even gave me time to make my Starbucks run before he came for pickup 😊. I am so grateful I was referred to these guys by my sis. I’ve used two other towing services here in Cartersville and neither has beat PRICING nor SERVICE. Future business if needed will definitely be with Matthew Smith Towing. Great and friendly service goes a long way!!!! ⭐️ ⭐️⭐️⭐️⭐️

They picked up on the first ring. The person who answered was so friendly and dispatched someone right away to pickup my SUV. The tow truck guy( Aaron) called when he was otw and when he got into my subdivision. Aaron was very polite, professional and quick. From first call to haul away was only a little over an hour. I highly recommend this business. The price was also very fair and much less than other quotes from Tow companies that I received!

We got stuck tonight AGAIN because of yet another blown tire. We were an hour from Atlanta and two plus hours from home in Huntsville. A friend who was with us has AAA so we called them and I contacted State Farm at the same time (both for roadside assistance). While the State Farm roadside assistance is NOT the best (free towing only up to 13 miles or so which is pretty useless) we still used their service because we couldn’t get AAA to contact us back. Matthew Smith Towing was who was dispatched for our tow through State Farm and I cannot say enough great things about their service and in particular their driver, Aaron. He made absolute certain that we were taken care of PERFECTLY. This gentleman went above and beyond to get us to the BMW dealership in Marietta and was an absolute gentleman while he was taking care of us. Fantastic service! Thank you Matthew Smith Towing and thank you Aaron! You were AWESOME!

Cartersville Area BEWARE…. This is by far, hands down, THE, ABSOLUTE, BEST, SERVICE, you are going to get in our area! I’ve used “the big guys” in our area and another company. But this company put them to shame! Called at 8:30am, had a driver at my house in 40 mins, and dropped off in no time. Very professional, great price, chained front & back, and strapped all 4 wheels! Great job, and I will use them again!

I would recommend these guys to anyone looking for wrecker service in Cartersville. Needed my SUV towed to Calhoun so I gave them a call. The dispatcher was very friendly and gave me a fair quote fast. My tow truck driver Jeremia had me hooked up and ready to go in no time. From call to hook up was less than an hour 🤯. Will definitely use this company in the future. And my mechanic wants to add to review lol he told me Jeremia was very respectful to his wife and property. 👍🏾👍🏾

I called all the towing companies around me on 75 and nobody was answering or they just didn’t do towing for vehicles with popped tires to a nearby tire shop. MOST PLACES WERE CLOSED BECAUSE ITS SUNDAY! So I called Matthew Smith Towing and they picked up the phone QUICK, and they were very nice and sent out a driver immediately, he said it was a ETA of 20 minutes but Bradley got to us in about 14-15 minutes! I was super surprised and very happy about that! The pricing for us to get towed to a nearby tire shop was only $85 and that’s actually a great affordable price! Compared to the other towing companies I’ve used before! Bradley was super nice and made it quick, easy, and I was left very satisfied with this tow companies customer service! Very professional and affordable! I’m definitely keeping them in my contacts because I stay driving far away from Marietta lol