This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, CTS Towing & Transport in Pinellas Park, FL scores 95/100: sentiment is strongly positive. Customers highlight professional, fast service and clear communication from drivers and dispatch (Rudy, Jeff, Mike, Art, Destiny), careful handling even with low-clearance cars, and fair pricing for junk vehicles that matches phone quotes. Strengths include quick arrivals, hassle‑free pickups, and helpful staff. Common complaints are occasional long hold times, office-hours misses, and paperwork mix-ups, plus one note on high tow cost. Little info on yard organization, inventory variety, or ease of finding parts.
What clients say about CTS Towing & Transport in Pinellas Park (FL)
Had our minivan towed by Miguel (I believe is his name) to AutoNation Toyota. In a very stressful situation we felt very calm and at ease with how everything was handled. Will definitely be recommending CTS to our friends and family.
Destiny always goes above and beyond with out any grief or making anyone feel bad for asking questions. Even if she has answered the same question 10 times before!
I would give them 4 Stars... But their registered letter sent two days after the car was towed informing me my car was going to be sold was sent in the day after the car was picked up was a clue to me that this is a poorly organized company with no communications. Luckily they have great contact employees that do the majority of the work. Great people work here... Just not run well... Find someone else to tow you if you have a choice... Read the double speak below....
Got a flat tire ON the Howard Frankland. I have a Grand Sport Corvette (about an inch less ground clearance than the standard Corvette). Jeff was the driver and he was AWESOME. Knows what he is doing, was really careful and a nice guy. If I need a tow again I will go back and will be asking for Jeff!
Destiny was extremely helpful in working through an issue where we had to have a car towed and stored at higher ground to avoid Hurricane Milton flood waters. Thank you!
A friend's car was towed at our apartments, it took over an hour to get someone to answer the phone, to be sure it was towed and not stolen. Said we could pick up at 8. It's 10 minutes later and the place is still closed. Not too mention the outrageous of a price they are charging to tow a car one mile!!! Trash business!!!!! Very unprofessional!!! Do better!
I had a 20 foot container transported. From start to finish everyone was very helpful and friendly. I will definitely be using this company for all my transport needs.
So glad that I called CTS towing! Dispatch was fantastic to work with and the driver Art Did a fantastic job! Very nice very friendly and great communication during the whole process. I will be referring them for any towing needs.
Needed a tow after cleaning out my moms storage with a packed car and a front seat that was set for a 5 foot personART was like no problem and not my packed car to the dealership he was very professional and has a great since of humor. Thank you Art for helping me with my situation with my car it hasn't stranded me since
My car had broken down and I had been calling tow company after tow company.
CTS was the only company that not only responded, but we’re reasonably priced as well.
Mike went above and beyond to help me with my car.
He told me what was wrong with it so I can reference the mechanic.
If you need a tow company in the Bay Area call CTS and ask for Mike.
I was very disappointed I could not have my tire changed when I needed to get my car towed off the bridge and moved to a safe location in order to have my tire changed into my spare tire. I was told by the driver he didn’t have his jack in order to change my tire. I’m confused why a towing truck would not have everything they need to provide a service they are supposed to. I called and was told a manager would call and I never received a call from anyone. I would not recommend using this company if they cannot have all the tools necessary to provide services they’re supposed to.
Car broke down on the way home from work. CTS came to the rescue. CTS is the Best towing company I’ve dealt with, they were on time and gave excellent service. I would highly recommend this towing company.
They were very professional and very polite. I will use them for any towing service that I need. They got to my location very quick and took care of my needs.
Horrible experience, nobody work's at the pinellas park office so they will have you wait all day to release a vehicle. Rude incompetent customer service
They were on-time and careful. Sean H. masterfully lifted my Corvette with two slashed rear tires. Excellent service and professional organization. I would highly recommend.
5000 Park Blvd, Pinellas Park, FLGold dealer
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