What clients say about Big Orange Tire & Services Center in Eustis (FL)
I love this place. The staff are so friendly. I don’t go here often (thank goodness) but when I do, I receive the help I need. Very good and honest establishment. Highly recommended
Great group of guys. I asked a question and they didn't hesitate to answer it and explain it. They do everything there from a.c to shocks. Definitely will be going back for any of my car beers that I can't do myself and would highly recommend them.
Big Orange Tire in Eustis has always been great for my roommate and I. They always perform the work requested. In addition, there was one time I went to get my air conditioning fixed, and they had the work done, only to have a hose go bad while it was getting filled with Freon. They replaced it right away, and did not charge extra to refill the Freon that was lost. Only had to pay for the hose that broke. Best auto repair shop around.
Mo came through big time for me on 10-7-20!!!
I literally limped in there with my spare on. I walked out of there with brand new tires the same day. If I haven't had met him my car would probably be at another shop sitting for the next 2 or 3 days. Thank you guys again for what you did for me! Extremely grateful how everything turned out!
Brought my Jeep here to get an oil change and tire rotation and balance. They charged me $150 for the service and they never rotated or balanced my tires. I had my screen set to see the tires and the tire pressure and I knew what the pressures were on each tire when I dropped it off. When I picked it up, they had changed my screen view to prevent me from seeing that the tires hadn't been rotated, balanced or filled evenly. I changed the screen back to the tire pressure and I could see that they hadn't done what I paid them to do. Tires were still in the same locations, same pressures. I was on my way out of state for a trip and did not have time to go back there to confront them. Not happy at all with their service.
Needed same day work during this Covid19 "pandemic". They got my brakes changed with New pads and rotors I'm just under an hour. Tires plus told me they couldn't get to me for 4 days and wanted almost $200 more. Thanks a bunch Big Orange.
Do you have a tendency to over price items that for repair. Their business practices are untrustworthy shaving at best I was not buy anything from this location
For some reason my passenger seat in my 2007 Hummer H3 starting smoking!! Pulled into the shop and Chaz to the rescue. Thank you again for helping this damsel in distress.
Went there to get my tire replaced , asked for a good used tire , they put on a tire that had 2 plugs in it asked them to take it off and just put my old one back and they said they would have to charge me again to do that ! Save your money and time people
Called ahead of time asked for a tire size. Got hung up on. Got there no customers 45$ plus tax for a used 15 inch tire. Went across to Payless tire 2 for $60 thanks Payless. No wo der it was so dead
I have had the worst run around from the big tire company's claiming I'd need a new rim. Big orange tire was not only extremely nice to me and my 3 year old, they were HONEST!!!! didn't lie about what I needed and were so helpful and even showed my interested daugther how they were fixing my tire. Will highly recommend this business and will definitely be going back!
Had my power steering pump replaced by Big Orange Tire. Cheapest quote in town and runs like new again! The owner and mechanic (Chaz) did an excellent job. Definitely recommend this shop!
That's my second time coming to this shop and both times I came out satisfied with the work and services provided to me.It was fast and I didn't even have an appointment.
Horrible Customer Service!
Called for a tire quote a few minutes after 5:00, (I'm not sure what time they close because it's no where to be found on their website) the woman asked what size tire, repeated it back to me as if she was going to actually help me then asked me to hold.... 10 minutes later, someone picked up the phone & hung up. So I called back, very politely reminded her I was waiting for a quote, to which she replied "I'll have to call you back in the morning", when I said I could call again, she just hung up on me, no apology, no "have a nice day", no "thank you for your patience" NO CUSTOMER SERVICE WHATSOEVER! I don't know how they've stayed in business for so long if they treat everyone like this. Definitely won't be calling in the morning, I'll take my business elsewhere.
Needed to get a spare tire. I couldn't find any other place within 10 miles of the area that sold used tires. I went to them on a prayer and wing and they had 1 left. They put it on in less than 15min....$45 and I was on my way. Great service! I'm actually going to go back to them next week for another used tire until I get my new set in a couple weeks.
What a great place! I called around to about 6 local places to get quotes on getting new brakes and rotars for my Honda and Big Orange tire was so much cheaper. Pep boy's gave me a really hard time on the phone and said they had to "see the car" first before quoting me and when I finally got them to quote me it was more than double what Big Orange charged me!! The service was great and I felt very comfortable there. I am a young female and always feel like auto repair places try to trick me into spending more money and Big Orange is completely the opposite, they really care about their customers! Don't go anywhere else!!
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