Best Rate Auto Llc. in
Pagosa Springs (CO)

Max is incredibly kind and very knowledgeable. The kindness and helpfulness he has shown my family brings his business well beyond just an auto shop. Car troubles are a stressful thing to deal with but Max made us relax and feel secure in knowing it would get taken care of. Its good to see someone who truly cares and wants the best for all of his customers!!

this shop is awesome! the people here are amazing and do really good work. I highly recommend going to them. they’ve helped us out in more ways than one. they’re affordable and professional. one of my favorite mechanic shops!

The guys at Best Rate Auto are outstanding. I was in town camping, and the A/C on our truck started acting up. I normally wouldn't have worried about it, but we had our special needs daughter and dog with us. Neither does well in the heat. These guys fit us in and found our system had previously been overcharged. They tested for leaks and properly charged the system. Turns out, this was only one of the problems we were having. We returned a couple of days later and had a code indicating a failing pressure sensor. They promptly ordered a new one and replaced it on the spot. The PCM wasn't recognizing the new sensor and they worked on it all day. Since they couldn't get it working, Max said they wouldn't charge us even though they had hours of labor into the truck. It turns out they did fix it, and it just needed to be driven a bit for everything to sync back up. Max still charged us very little considering the time they had in the truck. Not only did they fix our A/C, but it's working better than it has since we bought it. I work on my own vehicles most of the time, and these guys are very knowledgeable and professional. It's rare to deal with a business these days that puts integrity above profit, but these guys absolutely do. I wouldn't hesitate to use them again or send anyone I know their way. Thanks to Max and Shane. We appreciate your help and pray for much success and many blessings for both of you.

I needed a new water pump for my truck. Max answered the phone, was courteous, kind and professional. He fit me into his busy schedule the same day because I needed my truck. Max was very nice, his staff is awesome and he really helped me out. I highly recommend Best Rate Auto.

We were just leaving Pagosa Springs after a week-long stay and the car overheated. Called a couple places. And Best Rate Auto saved the day! Got us in, had a comfortable place for us to wait, and only took a few hours to replace our thermostat and radiator cap. Very reasonable price, too. Thank you Best Rate Auto! You are our heroes!

All I can say is that hands down this is one of the best experiences I've ever had with a shop. Got Max's number off of a friend of mine that heard I was having issues getting into another shop around town. Called up Max he said bring her By, I'll take a look at her, other shops had said it would probably be a little over a week to be able to get my car back max had me going the next day within 24 hours of drop off. Absolutely outstanding customer service. Would highly recommend over and over again to anybody that asks. On top of being great mechanics. They are the opposite of price gougers, only the work that needs to be done will be done and it will be done at an affordable price, the world needs more mechanics like Max and his crew. Thanks y'all. Me and my Subaru are y'all's customers forever. Thx, T

Max was amazing and helped us out when we were really in a bind. Needed our work truck back on the road ASAP and they made it happen at a price I couldn’t believe. Will be using them again for all our mechanical needs.

On a quick weekend trip from Denver and check engine light came on. Took it to Best Right Auto without an appointment. They looked at the car immediately and fixed the problem right there on the spot. They were extremely helpful and courteous would highly recommend.

Max is in compassionate and caring person. I was having a lot of difficulty with another mechanic in town, and Max came to the rescue. He saw me on a Friday even though they were closing the shop early and went above and beyond to help me out. He even took a look at my travel trailer and determined that the new bearings that I had installed needed adjusting. I suggest using them 100% and I cannot be appreciative enough.

During our camping vacation, the turbo coolant line on my truck failed. I ordered the coolant line from O'Reilly's and brought both the truck and the part to Best Rate Auto the next morning. Max managed to fit me in and discovered that the heater line also needed replacement. They promptly ordered the additional part, and I was back on the road the following day. Thank you, Max and Best Rate Auto, for your prompt assistance and dedication to helping stranded travelers like us!

Big shout out to the team at Best Rate, they were able to take in our car while we were on vacation and get us back on the road. We are back in Colorado Springs, having towed our camper home, thanks!

In town for a one week trailer vacation, and my Dodge Ram 2500 was making front brake noise. Called several local shops, and all said it would be a week to get me in. Luckily, I called Best Rate, and he said, "Come on in, and I'll work you in." Arrived about 8:15, and my truck was on his four post lift immediately. He quickly determined I needed brakes all around. Took the time to show me the wear on all brakes, and I opted for pads and rotors all around since my fronts were metal on metal, and the rears were about 30%. He discussed my rear option for pads only keeping my same rotors, but from my experience, you are always chasing brake noises, so we agreed on rear rotors also. I added a brake fluid flush, and I was driving out with all work completed before noon. This is exactly they type of repair shop I prefer on the road or at home, a non franchise business with their yard full of cars. I highly recommend this business for any auto and truck repairs. You can walk around and see the work they are performing without them telling you to get out of the shop. As I watched the mechanics complete my repairs, the main mechanic kept telling me he was sorry it was taking so long.

Max and his professional, friendly team went over the top to take care of us when our VW Winnebago Rialta's water pump failed. They got us back on the road quickly and safely. Very thankful!

Broke down outside of Pagosa Springs in our camper truck, didn't have service to find a place, but the tow truck driver brought us here and we couldn't be more grateful! They were honest, reasonable, and efficient. Couldn't ask for more.

I have nothing but good things to say about Best Rate Auto. My husband and I drove up to Pagosa Springs for a weekend ski trip in the mountains. The day after we arrived, our driver side and passenger window were stuck and would not roll up. With the snow really coming down and a dealership no where near to help, my husband and I were not sure what to do. Best Rate Auto was able to get us in immediately and fixed our windows within 15 minutes of arriving. They were extremely kind and provided the service free of charge. If you are ever in Pagosa Springs and are having car troubles, please go see Best Rate Auto - they will get you taken care of!

Recently I had power steering pump issues with my truck while visiting with friends in Pagosa Springs. I was given Max phone number by wrecker driver that came to tow my truck. Max and his crew got me in immediately on Monday morning and had me going by Tuesday as they had to order a part that took overnight. Well they got parts on ands away I went into mountains to camp. Got up nest morning and pump as not working again. Max got me in again and changed out a defective pump, back on road. They were very helpful and friendly would highly recommend them for any work if needed in the Pagosa Springs area. Sammy Lail

We are from out of town. Max and his crew took care of us. Honest, reasonable and kind attitude. Heating/cooling system. We come to PGS a lot from ABQ Glad to find a reputable and highly recommended mechanic who lives up to the reputation. A million thanks to these guys! Thanks Max! Highly recommended - top notch!!!

Max is great! He's worked on Several of my vehicles, a Chevy Astro Van, Jeep Wrangler JL Rubicon & Sprinter Van. He's always done the job right at a fair price and I know what to expect. Thanks !

Had my cv joint axle replace and oil change the day after Christmas. Let me tell you that it is the best rate I had ever seen! The service was great! The price was so low Compared to Houston I did not have the heart to asked for military discount! Thanks guys for working on my suv.

Had a leak in my transmission pan, brought it to Max and got it fixed right away. Quick service and a great rate. Was very happy with the customer service and quality of work. Definitely will be using Max in the future for my vehicle repairs.

Max and his guys are real mechanics, not replacement technicians. My truck broke in the winter storm and Max was able to squeeze me in the next day. He had a part there when I arrived, but it ended up not working. His parts guy is not great with late model cars, but Max was very helpful and let me try to find the part as well. Even though I also got an incorrect part, they made it work and saved the day. They ended up charging me a great price and I am very grateful to them. If I lived here, he'd be my regular mechanic.

We came across the pass and had immediate car trouble that resulted in us pulling into a church parking lot with no phone service and little idea of the area. A young man named Shawn happened to be coming to his vehicle in the same parking lot and asked if we needed help. He looked at our truck and said he could get it fixed. He also believed we could make it to the shop without a tow. We did so successfully! Max and his team were so quick to help us. We had our dogs in tow and they were kind about us hanging out in the waiting room with our two pups while they took care of our vehicle. It is never expected to have car trouble, but when a kid like Shawn is in the area, you are in good hands. Between he and Max Nicely’s kindness and generosity, we were back to our day in less than three hours (most of the time spent waiting on a part!). We thank God for this shop and plan to use them for all of our needs in the future!

Blew the turbo in my mk4 Jetta TDI. Max was the only confident guy in this town to work on it. He takes his time to get everything right and the car running like new again. He fixed my exhaust and boost leak and now I’m on the road again for another 300k miles and then some! Props to these guys for offering a professional service and an affordable rate! Highly recommend!!

These guys are THE BEST!!! My Subaru broke down in Pagosa and they got me in immediately. They were very thorough diagnosing the problem, very knowledgeable and then very fast to fix it. They also quoted a reasonable price and stuck to it. I am so grateful that I ended up at Best Rate!! They made a stressful situation so much easier to deal with and can't thank them enough!!! Mary

I’m traveling in my van, which is also my permanent residence, I had an oil leak when I arrived in Pagosa Springs. I’d just had work done on my transmission and was super nervous about a mechanic telling me it is more than it actually is.... Max and his team were awesome! Not only did they fit me in the same day, they are a good honest crew, even offering the use of their water spigot for filling my supply while I was in town. Great people here who know what they are doing. Thanks guys! ****update: still 5 stars! I’m still traveling and was in Santa Fe and ran into another van issue. I drove the three hours to use these guys again and they didn’t disappoint! I’m pretty sure every mechanic that works here has worked on my van personally and I trust each and everyone of them they are awesome mechanics!

Max is one of the best mechanics all around here in Pagosa Springs. I highly recommend him and his crew to knock out anything that you need. I had a engine that was bad and he diagnosed what needed to be done and it was fixed he had my truck back on the road in no time at all with a new engine. Thanks Max your a great guy buddy and I really appreciate all the work you have done to my vehicles. 5 🌟

Brought my f250 super duty to the shop today for repairs. Had the pleasure to deal with Max. He was very punctual with his intake time and estimated time of repair completion. Very professional & polite, the staff at the shop were also. Very happy with repair. Very clean, all put back in its place. You can tell these guys take pride in their work and do things right. He let me walk around shop and look at other projects they are working on. In the process of moving to Pagosa & already found my go to auto repair shop! Reasonably priced & would recommend to anyone. Alex