What clients say about Alanis Deals in Ontario (CA)
I ordered plugs and coils from them on eBay, had a coil and plug go bad shortly after install. Now they want me to jump through hoops to get a plug and coil replaced! Plugs come looking like Motorcraft but beware they're just cheap Chinese branded to look like Motorcraft!
Warning do not buy from this company.
Worst rip off company on Ebay. Stay away from them. Won't return calls. Won't refund money. Sold me garbage fuel pump that doesn't work. How does Ebay let them still operate on their site. SHAME ON YOU EBAY!
I bought a fuel pump from this dishonest and unprofessional seller, that it was advertised to fit my vehicle and it didn't fit. I proceed for a return on ebay and the issue was never resolved in between the seller and ebay. Only back and forth asking the same questions over and over, supposedly to find for the right item and this took more than five weeks. A couple of days I received a notification from ebay that this return was closed. I will never, ever will buy anything from this seller, and very upset from the ebay that is covering this bad behavior to protect this dishonest and unprofessional people.
Order my part from these guys on January 2nd received it on January 31st . Came in too late I have asked for my money back on eBay keep getting messages back from eBay that Alanis deals are out until Monday. So I ordered same part from rocket auto and got in 4 days. I will never use these people again now I am stuck with a part that only goes out every 15 years..... Damn you
Terrible company. They ship things so poorly that parts arrive damaged or missing. They refuse to refund us on a shipment missing hundreds of dollars in parts after usps denied their insurance claim. They no longer pickup the phone or answer our calls. I'd give zero stars if I could. Avoid this company.
i’m just gonna try and give you the short of it bought some ignition coils through Amazon ad was the seller good brands Delphi I have After less than 3000 miles Two out of the six Coils these coils have a basic three-year 36,000 mile warranty after going back-and-forth for about two weeks they just want to replace two coils stay away from this place something is not right. Just as an afterthought ,also goes by the name of a and D auto parts and there’s an Amazon seller worst customer service will not replace defective parts manipulates Amazon system so it does not have to accept returns I’ll spare you the details but I will post on the Amazon name A&E auto parts stay away from this business it looks like a scam Don’t get scammed like I did
Fake parts, check them before you install. You Tube is very helpful for finding fakes. Didn't check reviews before I bought though. Should have. Buyer beware with this place. COUNTERFEIT PARTS.
Very POOR quality control; customer BEWARE!! Just bought a Kia coil from Amazon which evidently resells parts from this place. After waiting a week, it finally came in ~ the mounting bracket it shipped with was so warped it would not mount to holes on back of engine and electrical mount on front was bent so bad I could not get connector mounted to it without bending it! On top of all that, it is worse than the coil I took off -THIS one won’t even allow the Kia to start! Customer - stay AWAY!
Not a review more like a wondering if this is the same as Auto Day Plus which is another chinese auto parts importer. I tracked them down from eBay but I cant find any other company in Ontario that goes by this close enough match.. AD Auto Parts.. Anyone can respond to my question here, I mean it is a question after all they may have changed the name or DBA as Auto Day Plus.. who knows?
Esta compania esta robando yo compre una fuel pump no sirvio me dijieron que la regresara que ellos ivan a pagar el return y nada se quedaron con la fuel pump y el dinero y solo fingen demencia que nos aven nada la verdad estoy muy enojado practicamente les regale mi dinero y tiempo en estar esperando mi reembolso cual no a llegado y nomas cerraron el caso y ya ni contestan
Poor customer service
Went In just now to ask a question about purchasing some parts for our vehicle and we were told they were not open to the public when in fact outside their large windows it shows "open to the public".
We apologized for the inconvenience
The lady followed us to the door and locked it the second we stepped out. I noticed they closed in 10min. No problem We'll take our business somewhere else.
AD auto parts are a complete ripoff. I purchased two fuel pumps which went out three months after purchase (yes, both of them) Come to find out the AC Delco fuel pumps are throw backs from Mexico. Amazon even pulled them off from selling on their site due to complaints. They will not honor their warranty or work with you on returns or refunds. I generated a claim through BBB to resolve this matter. AD auto refused to cooperate with them. You will most likely find AD Auto on eBay using the name "alanisdeals". I understand they sell cheap parts, but spend the extra $$ elsewhere to avoid issues with ripoff scum like AD auto.
They sent me a faulty part. Cheaply made, poor quality. Contacted them for a replacement and here's where things get fishy. They charged me for the replacement. Sent out the second part, it didn't function properly either. I sent back both parts and they refused to refund my money.
They knowingly broke terms of service with Amazon by charging for the replacement. They gave terrible service i.e. did not answer any of my questions. Were rude. And lied to Amazon in their statements about me, their customer.
Horrible nightmare experience. Not even worth one star. I don't see how they are in business when they treat paying customers poorly and steal from them. Beware: this company sells on other websites such as eBay & Amazon (not for much longer if Amazon makes good on their promise.)
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