This rating is based on customer reviews, inventory size, pricing, and service quality
From the available reviews, Torres Auto Parts in Ontario, CA is largely seen as professional and helpful, with quick same-visit fixes (headlights, radiator), fair pricing, and decent parts availability; several buyers say they found what they needed and wait times were short. However, there’s a serious complaint about prepayment and a misleading pickup address that raises trust concerns. Little is said about yard organization or a systematic way to locate parts, so evidence there is thin. Overall sentiment is positive but not perfect: 90/100. Good value and service—confirm payment and pickup details in advance.
What clients say about Torres Auto Parts in Ontario (CA)
Really bad service. As an actual mechanic. Being asked what the engine liter is for headlights is absolutely ridiculous. Not to mention that the owner is absolutely underground the line of intellectual ability to know what an actual part is. Highly advise other parts stores for better quality parts, service and knowledge.
Do not trust this thief! He forced me to zelle him before picking up my parts and then deliberately sent me on a 45 minute drive to a fake address. He asked how far it was from me. Told me to go close to midnight. When I got there the person I met with acted like they did not know who Omar is. Omar then refused to answer my messages when I told him I had arrived. This is the worst experience I've ever had trying to make a purchase. DO NOT DO BUSINESS WITH THIS COMPANY!
I had to leave a review, I appreciate what they did for me today so much. I called right before my lunch, (I think it was Omar) said I could come right in and he fixed both of my headlights, filled up my oil and my coolant, and fixed my wiper all for a great price. I also got back before my lunch was over :) I will definitely come back, especially if you can do repairs too. Thank you!!
Thank you Omar and Lewis you guys did a great job fixing my radiator I got 99 problems and a radiator ain't one
Great prices good service awesome employees I highly recommend this place
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