This rating is based on customer reviews, inventory size, pricing, and service quality
In Long Beach, CA, Milans Honda Auto Parts earns a mixed reputation. Many praise its huge Honda inventory, fair-to-great prices, and success sourcing rare parts, sometimes with replacement guarantees. Common complaints cite rude or abrupt phone manners, shifting quotes, an unorganized, dusty yard, misrepresented or nonworking items, denied returns, and long waits or slow shipping. Staff knowledge is noted, but customer service is inconsistent. Best for shoppers who know exactly what they need and can inspect on-site. Overall: 73/100.
Address:
225 E Harry Bridges Blvd, Wilmington, CA, United States
What clients say about Milans Honda Auto Parts in Long Beach (CA)
Let me start by saying what a complete waste of buying parts from this place in Ebay they will scam you while buying there parts on Ebay with stating parts are shipped and the tracking number doesn't even work also ive reached out to customer and all I get is excuses that his guy dropped them off Monday today is Thursday and they haven't moved yet come on I was born one day not yesterday took my money and now my parts is no where to be found. This sucks my car got stolen and yet the guy doesn't send my parts that I no longer need wrote to him to explain but I guess $160 is worth this bad review and one on Ebay also PLEASE DON'T BUY HERE OR VISIT YOU WILL GET SCAMMED I'M WARNING YOU IN ADVANCE. People like this mess it up for everyone else thats much more honest then this place.
I was looking for the tire rims, but it was difficult to find them. My car is 30 years old so it is hard to get the auto parts. Then, I remember last year I went to Milan Honda auto parts store then I found the auto part there. Anyway, this store was more like a junk yard. They had all kinds of auto parts which took them a part and it was dusty and it wasn't organized place. When I got there, it was almost closing time. The owner did not looked happy because I got there late. Then, he found the tire rims for my car. He said that he will install the tire rims so he wanted me to go to the bank & get the cash. Anyway, when I came back from the bank, he installed two old tire rims on my car. They were old, rusty& ugly tire rims. I asked him why the rims looked so rusty & old. Then, he rushed me to the outside. He charged me $120 cash for two tire rims & installation. On the way I was driving home,suddenly I heard a loud noise and my car started shake hard so I stopped slowly and pull over to the right side I was so scared and terrified. This was a tire blew out! One week ago, I had a car accident & my tires blew out before. I stayed in the car long time. Later, I called the AAA Club & towed my car to home. After couple of days later, I went to the tire shop, I found out that the owner from the Milan Honda auto part store put the glue on the tire. According to the tire shop person, my tire blew out because of the glue. I was so upset, but I was lucky that I am still alive again. Anyway, I didn't go back to the store again.
Brought Honda head off of the for my civic and they said it was in GOOD WORKING CONDITION when I received it I got a head that was full of dirt and sand aswell as and open and bent exhaust valve and 2 damaged intake rocker arms I sent an email to them about it and there response was “sorry didn’t know” and that was it. This is completely unacceptable and I highly recommend to Not deal with this company at all they are simply scammers
With over 35 years of experience as Honda parts dealer you can bet He has nearly every Honda part imaginable. I was there recently and he was very accommodating. Personally getting my part from his huge inventory!! Highly recommended from a mechanic of over 50 yrs... Jonny
They shoot from the hip when it comes to pricing . Went down is a counter in person and was quoted $120 for the part I need. I did not have enough money so I called the next day to tell them that I have the money and I was coming down to pick it up. The guy on the phone quotes to me $150. I'm a senior and I do have a little hard of hearing so I asked him to repeat a couple of times and he seemed very frustrated and over emphasize the word 50 Whatever you do don't call and ask a question because the guy I talked to is the most rudest person I've ever talked to on the phone.
Like many said a large qty of parts and seems knowledgeable but very impatient, unorganized, and rude.
I called day before about parts for a car, said he had them. Showed up next day, didn't know where they were, walked around for 20min then he said someone must have bought the parts I needed. Other set of parts I needed he was missing one. I offered a fair price for the 3 and he wasn't having it. Got the feeling after that I had used up my welcome since now everything was "no sorry". Huge waste of my time
Has a huge lot with so many Honda Parts I couldn't believe it. Its not the nicest, but hey its a salvage yard. Found some parts for my 94 hatch. Best to know exactly what u want before you go though as the owner doesn't seem like one to waste time.
Worst customer service I have ever experienced. The owner is an impatient, rude man who has an attitude and has to cuss in every sentence. If you do not make up your mind about a part quickly, he throws you out. Would not recommend coming here.
This guy has everything you need for anything Honda when I've been to 50 billion different places I should have went here first he even has stuff for 83 Honda civics that is amazing I'd recommend this place to anybody and as a matter of fact I'm only buying my parts from him
I Have Been Buying Acura Parts From Milans For Several Years and Have Never Been Disappointed With Price or Quality. Just Received a A.C. Condenser to Receiver Dryer Tube That is Absolutely Perfect. 5-Star ⭐⭐⭐⭐⭐ For Milans
Bought a Idler valve for a Honda and it didnt work, when I tried returning he claimed I had switched with a non working one. Wasted $50. Horrible expirience.
Atlanta is a very good place to go for parts for your Honda the owner of Milan knows his business when it comes to Honda parts he's always stood behind his business also I would rate them at least four and a half if not five
Call first and either takevin old part or take picture; best to bring in your old Honda Generally the best and really only decent place in this area of 30million people
Do not buy from these people! They will take advantage of you. Very dirty bussiness tactics they made me loose time and money. This is just a warning for anyone that wants to buy from here.
I went in for a automatic transmission called over the the phone guy said $400.00 when I got there it was $450.00 with a 3 month warranty guy said it had low miles . Well before the 3 month warranty ended the tranny went bad I called for the warranty and said that my warranty was over the only reason I came to this shop was because my guy was out of town bad service , really rude people that work there
Went in for a prelude knock sensor, radiator, tie rods, axles. Got everything and a 30 day return policy. If you have a civic, accord, integra, prelude, or any mainstream Honda that ends up at a junkyard; they have it most likely. Makes life a little easier for me.
Website
