Elite Complete Auto Repair in
Long Beach (CA)

I got an oil change and they were kind, efficient, and explained everything very well to me

Very professional people working here. They’re all very patient and very helpful. 100% recommended

Carlos and team at Elite Auto Repair in Long Beach have top notch customer service and care. I came in with my Kia Soul with a seemingly damaged injector and Carlos was able to diagnose and quickly get to the issue. I delivered the car early and when I came back to check they taxi’d me back to the convention I was at. They’re always packed with cars and working hard past their closing hours. Carlos is straightforward and Elite Complete Auto team uses guaranteed OEM parts so you know the fixes are good. Thanks Carlos and Elite Auto Team.

I was refereed to Elite Complete Auto Repair and have been satisfied by the work done by them. I've been to them multiple times and plan on coming back for future jobs. They communicate very well, explain the work being done, and easy to get hold of when i have additional questions. Highly recommend Elite Complete Auto Repair

I had an awesome experience with them. I was going to dinner across the street at Pike's. When I parked my car I heard a hissing sound coming from my tire. Fortunately, I saw that Elite Complete Auto Care was across the street. Mind you it was around 8PM, so according to Google, they were already closed. But I saw that the garage doors were open and they were working on some cars, so I took a chance to see if they could help me out and fix my flat. The guys were more than accommodating and took the time to fix my flat. And it wasn't just a plug, they took the tire off the rim and patched it from the inside. They could have just brushed me aside and said they were closed, but they took the time to help me and that shows me that they care. I'm not from Long Beach, but I would 1000000% recommend going to them. Thanks again for all your help!!

I had high hopes for this place because they hold a high rating and they’re across the street from one of my garages. They repaired one of my tires with a silicone coated screw plug. This method is a temporary solution for emergencies but is not acceptable as a permanent fix. The mechanic said it was too much labor to patch it from the inside. He offered to patch it correctly after I pointed out the screw plug, but at that point I lost confidence in their abilities. I am a certified a&p mechanic and own a collection of classic cars.

I would take some caution about the pricing at Elite Complete Auto Repair. I see a lot of reviews about fair pricing however I recently priced check Elite against another local autobody shop, Tap's Auto Repair, and was given an estimate at Elite that was way more than the typical price and way more than the body shop I took it to, Tap's Auto Repair Center. I needed a new radiator and went to Tap's Auto Repair off Cherry Avenue who were so kind, sweet, and helpful and had very honest pricing. I was charged only $400 for a new radiator at Tap's. When I called Elite Complete Auto Repair for a price (just to compare) they wanted to charge me close $1,000 for the same work (and this was not including a temperature gauge that Elite wanted to upsell me as well).

So happy I found a place like this and a person like Hamza ! What a great guy ! He’s way beyond fair, honest and kind . He went above and beyond my first time there. This is my second time there and he has been wonderful. His prices are excellent and lower than the other two places I shopped around at (just to check) . This is the only spot I need for my car repairs from now on. No more price checking , this place beats them all and the customer service too. Such a relief for a woman who knows nothing about cars , so nice to find a place I can trust and that has the best prices. Thank you Hamza for caring and helping me like you did !

The owner Carlos completed all the repairs and a reasonable time for a reasonable price. I would recommend him without reservation.

I had a good experience with Elite Complete Auto Repair. They were flexible, accommodating, professional,competitively priced and did good work.

I am real picky about who I let work on my car. And I can tell when I am about to be ripped off with false charges! However, this place is awesome. Great customer service told me the truth about my vehicle, I came in wanting more to do for my vehicle and I left doing less because the problem I thought that I had was not the problem and they fixed it for me.! If I can give you another star with the five, you would have it!

They are small and very busy , Carlos and staff knows there auto repairs I feel they are honest and can explain what the problem is . Also got my oil changed and tire rotation

Absolutely amazing service. Gave me my repairs for a great deal compared to other big name places and even pointed out other issues they could fix during the initial repair with video/photo proof so that I wouldn't have to come in later and pay more for labor cost. No bs and great service!

Elite is the only repair shop I use and it’s the place I recommend to my friends and family. When my car broke down I was anxious about the cost and time to fix it but the guys at Elite went out of their way to find the best solution at the best price. They always communicate clearly and the quotes they provided at the beginning didn’t change at the end. I don’t know what it will cost to fix your car but I know these guys will work with you every step of the way. If you don’t have a place you trust, check out Elite.

I cannot even count the number of times I've cried in the last two months over how badly this shop messed my car up. I'm still dealing with the repercussion of bringing it here months ago originally just for brakes, no problems so brought it back for my 100k service and that's when their complete lack of competence began to surface. It's months later and my car is still completely messed up. It's caused me so much stress, time and money and I want to cry again just writing this. Please save yourself the anxiety and go elsewhere, especially for anything more than brakes. Not only did the forget to bolt down the entire underside of my car, but the spark plugs they installed completely shattered when I had another mechanic check them. The other mechanic said they didn't think the person who installed them had ever installed spark plugs before. Elite Complete also caused my car to misfire and continued running it. Complete rookies. Do not take your car here. This is 3 months in and I'm still dealing with it. I just hired a lawyer because they refuse to take responsibility despite the fact that I have video and photographic proof of their mistakes as well as two other mechanics confirming.

such a good experience! everything was explained so thoroughly and I even got to look under my car and have all the parts broken down into simple terms. feels like some parenting I never received? will be back!!

My car starter went out, and Elite Complete Auto Repair back on the road super quickly. The price was fair and customer service was fantastic-very friendly and helpful. Definitely recommend and will use in the future.

My car got fixed perfectly with a great price as good as new. Didn’t take long to finish with everything. The team were so friendly and very professional and explained to me everything. Highly recommend this place.

Wow talk about outstanding work short rundown Took my car in to install new Springs this shop closes at five. They stayed till seven just to finish it. He gave me his word and he’s stuck with it. Talk about class special thank you ? Carlos - for taking such great care of the care really like how he explained everything afterwards made me feel comfortable plus I believe his name is hamaz the awesome guy that answers the phone I’m one satisfied customer brother your integrity is unmatched keep up the outstanding work, my bro if I need anything done with the car, this is my go to shop. I highly recommend.

Elite did a great job replacing my power steering pump and pressure hose on my 2013 Ford edge. The work was thorough, done well and at a very fair price. The service was excellent and the appointment process was easy and ensured accuracy. If you live in Downtown Long Beach and need your car fixed, make an appointment with Elite.

Elite Auto is amazing! They took a job that many many shops said they can't or won't do (replacing my EVAP canister) and they did a great job with it. They also took care to check all the other systems (oil, tires, brakes) and they didn't ask me to do anything that didn't need to be done! They are honest with their work and their pricing. Highly recommend.

I appreciate the integrity and professionalism I receive from Elite. The honesty is really sincere every time they service my car the mechanic shows me all parts that have been replaced and compare the old parts to the new one. It’s so refreshing to have a professional Auto mechanic that values their customers. I have s many friends and family members looking for a reputable mechanic shop and now I’ve found one. I highly recommend them with no hesitation.

I have been using elite auto for almost 13 years. I can always count on them to tell me exactly what is wrong and not overcharge me. They are always kind and professional. My car stopped running on Thursday in Cerritos. I was told to their shop Thursday night. They came in on a holiday (Labor Day) to get my car finished. $187 later and I am back in business.

Took my car in for 3 separate issues; passenger window will not roll up completely, tuneup & engine oil sensor light coming on intermittently. Terrific & prompt help by Carlos, all issues completed in 24 hrs, showed me all the part removed, and explained in simple detail everything. As a single woman, this is definitely appreciated! Thanks so much Elite Auto

Had a really great experience at this auto shop. Carlos is AMAZING. I just moved to the area and finding a new mechanic (especially as a female) can be difficult. I come from a family that has always driven older cars, so a good mechanic is incredibly important. And I couldn’t be happier. They did such a thorough job and even sent videos of what they were working on (my trust issues felt at ease). They are so detailed oriented, explained everything and even let me ask questions. I have some other things that need to get fixed and I’ll definitely be coming back! Thank you! - Brittni (white Chevy truck!)

Carlos and everyone at Elite Auto are AMAZING! So helpful and honest with what needs to get done, plus he explained everything to me in terms I could understand and showed me the issues with my car. Very reasonably priced, and they are so kind, too. Plus they even washed my car for no charge (it was riddled with sap and dirt for a while)! I felt very taken care of here and recommend Elite Auto to everyone.

I recently visited Elite Auto Repair on March 20th, 2024 at 2:00 pm for a routine oil change for my Lexus Gx460 2015. Unfortunately, during the service, their employee damaged the oil filter housing, causing a leak. They unfairly blamed the Lexus dealership (who provided a detailed report with no prior leaks) and refused to take responsibility for the damage. Several concerning aspects of the service raise questions about Elite Auto Repair's practices: Lack of transparency: There was no mention of the oil leak during the oil change itself. Price discrepancy: An employee, initially quoted a price range of $125-135 for the oil change. However, Hamza, The Owner quoted the price to $155. Marked-up parts: The replacement oil filter housing was significantly marked up. The part costs around $20-25 online, but I was charged $49.47 (final invoice amount). Excessive repair time: A standard oil change typically takes 30-60 minutes, but this service took an unreasonable 3.5 hours. Overall, this experience suggests a lack of honesty and customer care at Elite Auto Repair. I would strongly advise against using their services.