Fix Auto Signal Hill in
Long Beach (CA)

Customer service was amazing. Jeffrey always kept me updated on the repairs on my vehicle. Received my vehicle two days before the actual due date. When picking up my vehicle my battery was no good Jeffrey and his employees helped me by taking me to get a new battery and letting me borrow tools. Most definitely recommend bringing your vehicle here they are very professional.

Wow wow incredible service and customer service. I got side swiped by a trash truck in my Tesla. They really took care of me. Updated me with the progress and worked with me with my crazy schedule for pick up. I wish all business were this smooth and easy.

Everybody was polite and helpful and full of smiles they were thorough as well everything I would want and the most important thing was my car returned to me seemingly better in every way

The team was professional and kind. Communication with Veronica was absolutely amazing and I believe that made the whole experience what it was. She went above and beyond to make sure I am informed and satisfied. This was my second experience there and I will be back.

I had an excellent experience here! Vanessa and Veronica provided amazing customer service—super friendly, professional, and kept me updated throughout the process. My Model X was in great condition when I picked it up, and they even finished the work earlier than scheduled, which was a really nice surprise. Everything was handled quickly and smoothly. Highly recommend!

Veronica was very professional and walked me through the entire process. Vanessa at the front desk greeted me with great customer service. I would highly recommend Fix Auto Signal Hill, especially for their expertise with Tesla repairs. My car now looks new!

I actually walked in this devastated hoping this is the last time but overall the service was pretty good Jeffrey went above and beyond fast service for what the car needed drives smooth to me Thanks Fix Auto.

Service was great. Veronica was our advisor. She is highly professional, knowledgeable and personable. She provided updates on a regular basis. The work was high-quality. We have used FixAuto twice and had great results each time.

Jeffery is phenomenal. He always provides exceptional customer service. He goes beyond what is expected and is a true professional. I will continue to come back for the quality service they provide.

Very professional they will call you back every detail and tell you everything you want to know. They’re quick enough to fix my car and I am very satisfied with the service. Thank you so much ? Fix Auto Signal Hill, highly recommended ?

Jeffrey at Fox Auto Signal hill was great to work with! He guided us to our car and showed us what he was looking at with safety in mind. We retrieved our stuff without him rushing us. He even helped us carry some things. He was professional in answering our questions and guided us on the next steps. He was patient with us and completed everything in a reasonable amount of time. The front staff was friendly when answering my follow up questions over the phone. The mechanics helped me safely remove my aftermarket items that weren’t part of the valuation. I would recommend them to friends and family. Thank you Fix Auto Team!

Fix Auto Signal Hills is absolutely amazing! Someone hit my brand new Tesla and the entire process was just so frustrating. Fix auto made sure I got to and from the rental place easily. The repair process was also super easy. They kept me updated the entire time , the repair process was really fast . Most importantly my car is perfect , it looks like nothing ever happened . Definitely recommend!

Going to let the pictures speak for themselves. I got my car back a week early than expected, very happy with that news. Only issue is my rear right wheel had no air after it was worked on but it’s nothing serious.

My experience at Fix Auto Signal Hill has been excellent. I was recently involved in a vehicle collision, and they walked me through the entire claims process, communicated car updates in a timely manner and the quality of work is top notch. I would highly recommend this place!

I owned a 2023 Toyota Tacoma Trd pro. They ripped off the inside and stole most of it. Insurance told mw to drop it of to fix auto. On February 28, 2025 drop off my car. First the estimate to fix my vehicle is around $13,783.53. On March 17, 2025, I received a new estimate they added a new supplement amount of $8,931.82 for NEW HEAD UNIT. " from Alex G. Recycled is still OEM i tried 4 stereos already each one had scratches on the face I submitted a supplement to USAA letting them know I'm ordering a new one. I'll Keep you posted" I was happy because expecting to receive new genuine 2023 Toyota Tacoma Head Unit. Fast forward to everything, I was called in on April 15, 2025 because they told me that everything was already installed and they have a problem with my after market S8 baja design light bar on top of my vehicle, " when i drop it off the light was properly working" so i went and check it they told me its not working. I check the wiring and the wire is not even connected to the switch. I thought they are professionals, just a simple plug in they dont know how to do, but again its ok i still trust them to do the right thing. On April 15, 2025 i was told that my car will be ready on April 18, 2025. which is good news since they anticipated complete date is June 30, 2025. I went there to check my car on April 21, 2025, to check my car again because they told me it was done and ready to pick up. So i went and check, they did not even touch the damage on the rear bumper, they told me that they don't know anything about it, but the guy who did the first estimate knows all about it. and the after market still doesn't work properly, which for me its ok i could fix that myself since they dont know what there doing for my after market light. And now final moment arrived Yesterday April 25, 2025. I was told my car is finish, so i went and pick it up trusting the place did everything right. Seems ok to me since it looks ok from the outside Then I got home im trying to connect my Toyota app to the head unit where i can use for my REMOTE CONNECT and SAFETY CONNECT. They wont connect at all. Now im worried, i did some searching stay up all night until 4am to figure out what is going on. I found out that the firmware that they installed is only for 2022 Toyota tacoma. Not for 2023. Now i feel like I need to check everything they put in there i don't trust them anymore. I will go back there on Monday (4/28/2025) to see what they say and what's there solution for this. After all there final estimate total that me and my insurance paid is $31,289.20 .. if i know its gonna be this much and not do the vehicle they right way i would have just gone somewhere else. ALWAYS CHECK YOUR VEHICLE ONCE THEY DONE. ALEX G. is great on keeping update.

Thank you Veronica and the team at Fix Auto. Veronica assured us that they will take care of us. And they sure did! We are beyond pleased and happy with the work they have done to repair the damages due to an accident in our model y. It practically looks brand new. To find an auto body that can trust is beyond 5 stars. I recommend!

Fix Auto Signal Hill demonstrated exemplary service. All personnel were friendly & professional. My Audi repairs were immaculate. My car drives exceptionally well. No problems whatsoever! I definitely recommend Fix Auto Signal Hill for Audi collision repairs. Also appreciated having my car ready a day early. Thank you!

Everyone, front and back office that I interacted with there was very friendly, helpful, and knowledgeable. My car was repaired expeditiously and the entire transaction was seamless. Shout out to Cassandra heading up the front office and Alex in the back office, helping me effortlessly through my USAA claim.

Did a excellent job left my car looking like nothing ever happened Veronica was great had my car ready 2 weeks before the due date Thanks again

I had my car’s bumper replaced at this body shop after we were recently rear ended and I couldn’t be more impressed! Not only did they do an excellent job on the bumper, but the rest of my old car somehow looked better too! Jeffrey, was incredibly polite and kept me updated throughout the entire process. They had a great quality of the repair and outstanding customer service that exceeded my expectations. Highly recommend and will go back for all futures repairs. (Hopefully we’re never in this situation again though…lol)

I had an incredibly positive experience at Fix Auto! They were very friendly, professional and punctual. I got a great price and my Mercedes came out looking like when I drove it off the lot. So grateful to everyone who fixed my car! Also, love the text updates! My car was ready on time like they promised.

They did an excellent job on my car! I regret not going to them when I had my accident last year. Ruben did everything he said that he would do. He's a fair and honest guy, which is rare with auto shops.

Fixit Signal Hill is an incredibly professional outfit. From the moment I spoke with my adjuster Jeffrey, I knew I was in good hands. He consistently stayed in touch with me to update me on the progress and even went the extra mile by including a detailed car wash after the repairs were done. The damage was fixed impeccably, and my car was returned to me in tip-top condition. Thank you for the excellent service!

Super happy with the results on my car, they did amazing with color matching to my original paint (platinum white pearl) and making it look brand new! Also big thank you to Jeffrey S for handling my claim, answering all my questions and providing me with constant updates.

Brought my BMW here to replace a damaged bumper. The service provided by Veronica was outstanding. She was quick and transparent with the estimate. The estimate and timeline was great compared to other local repair shops. Veronica made sure to contact me with updates regarding progress after the initial estimate. I never felt like she was trying to add unnecessary work. She was so honest and welcoming! I will be returning for future repairs!

Just dropped off my poor baby for repairs from someone side swiping her. Got helped right away and everyone is nice. I am very hopeful based on the reviews that she will look nicer than before, so I took photos of her for a nice before and after! Will update once I get her back ? Edit: Got my baby back two days before their original estimate finish date. She looks like she was never hit! They did an incredible job. They are really nice and patient here. Thank you so much Signal Hill team!

I loved the service here, thank you USAA Auto Insurance! So far, so good. When I arrived they called Enterprise for me, Enterprise waited until I was all done and drove me right over to a nearby location. My blue Sonata is getting fixed here after a hit & run last Sunday in San Diego. Should be ready in two weeks!