What clients say about Gabriel's Auto Service in East Pasadena (CA)
Got my Cadillac converter stolen this week, but Ohan and his crew took care of us. Honest work from honest people is what we care about the most when it comes to service. Definitely recommend everyone to come here if you want honest work done.
Not only does Mike do a fantastic job (helped me out with my catalytic converter problem), he is also a great teacher to help you understand how your car works.
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Had a great experience at Gabriel’s Auto Service! Mike was incredibly friendly, knowledgeable, and quick to help us out. The service was fast, efficient, and it was clear they really know their stuff. They went above and beyond to make sure everything was taken care of, and it helped us out a ton. Highly recommend, this will definitely be our go-to spot!
Incredible service. My headlights had gone out so I had gone to Autozone but autozone changed the wrong ones. (I didn’t realize it).I went here and they did a careful diagnosis right away (literally no wait) and only charged for the headlight change fee. They were so fast and kind and did not try to upsell me on anything
I had the most amazing experience here today. I went in to get my battery replaced and when I arrived they were able to work on my car immediately. When they realized the auto parts store had sold me the wrong battery, Mike let me borrow his car to go get it replaced (I still can’t process how kind that was) and helped me carry the batteries (I have a weight restriction on lifting). The shop had suffered a break in the night before and lots of people were walking in for service so I imagine this morning wasn’t the easiest to navigate, but in every interaction I witnessed Mike have the most positive energy about him. He didn’t even charge me for swapping the battery. I could cry it was such a nice experience. Thank you so much to Mike and the men who worked on my car! I will happily recommend you and certainly be back for my next service!
Simply the perfect first time experience. Perfect customer service. Amazing vehicle service. Father & Son owned. Would recommend to my inner circle kind of service.
Jay¹³
The Team at Gabriel's Automotive is INCREDIBLE. I brought the car to them after it was hit outside my office. They did everything they could to make sure my process was easy. They did excellent work, and my car looked BRAND NEW when I picked it up.
I would recommend them 100 times over! Great team and excellent customer service.
Michael, his son and crew are the best. My old Ford Ranger was sputtering along with a recalcitrant check engine light nobody could figure out. They figured it out and truck runs better than I can remember. More importantly, Michael listened attentively while the neophyte that I am explained the symptoms and his first guess was spot on. Thank you!
I found Gabriel's Auto Service after my car's coolant reservoir failed. I called for their availability and spoke with Mike. He was professional and prompt. I dropped the car off and within an hour they provided a quote, made the repair, and I picked the car up THE SAME DAY! The price was fair and well worth it. I'll absolutely go to them in future and you should too.
Ohan and Mike run a great shop. They're honest, have fair pricing, and don't push for work that doesn't really need to get done (especially on older cars like mine). They work quickly and are communicative throughout the process.
These guys always treat me well. They are considerate of my wallet and they don’t lie or squeeze me as a customer. I’ll bring my truck here as long as I’m in the area
Quick and honest customer service. Prices were fair too compared to chain stores. I'm always worried about getting people to check my car because it feels like there's more work to be done than what I initially go in for. I didn't feel that way at Gabriel's which is refreshing!
One-stop shop! Got a smog check, oil change and replaced temperature sensor. Great pricing and amazing service. My dad has been receiving car maintenance here for over 30 years! Happy to have a friendly neighborhood mechanic.
If the representatives of the establishment are nice they get my business and let me tell you, from the phone call, to the service, to the final walk through of what was done, Ohan and Mike were not only nice but super informative. I called and got there really scared cuz I didn't know what was wrong with my car and they put me at ease with their confidence of knowing what to do and how to fix it. I needed a new alternator and they had it replaced same day. I drove out of their lot feeling so much better and relieved. They are definitely going to be my new repair shop!
If you have any worries about your car, take it to them. Hands down they are absolutely the best!!!
My bmw handle was broken and my dealer wants to charge $1500 so I took my car here and got it done for $700! Ohan is awesome! No BS .. very happy with my experience! Everyone here is nice and friendly.. the owner, Mike is straight forward honest kind of mechanic! Tell them I send you!
I needed to have the engine replaced on my 2016 Cadillac Escalade ESV. The guys at the shop did an excellent job. Mike and Ohan made sure to keep me in the loop every step of the way. The technical expertise,care and speed of service was satisfying.
I highly recommend Gabriel's Automotive Service.
Our truck broke down off the freeway across the street from this shop. We went over there to ask if they can take a look at it. Mike, the owner told us he does not work on diesel trucks but did scan it for us to see why the check engine light was on. He told us what might be wrong with it but does not work on them because he doesn’t have the right tools for a diesel truck and does not want to just switch parts out to waste my money. Great and honest place… he recommended us to just tow it to a diesel mechanic or the dealership and allowed us to leave our truck at his shop until the tow truck came. Great guy and good customer service even though we were not getting anything done there. He offered us coffee and water and to go inside for some ac. I’d come back for my other cars when I need to!
Couldn't have had a better experience with these guys. Will absolutely be using them for any future automotive needs. Incredible trustworthy and honest, very fair pricing, unbeatable in the area. They were to the point but friendly, took care of us quickly and efficiently. Were accomodating in our need to delay pick up, as some people will charge for holding your vehicle. Here, it was no issue. Have been recommending to everyone I know and wanted to review because it was truly a great customer service experience, which is rare these days. Don't think twice about using Gabriels, call them first.
Mike and his amazing sons have been servicing my cars since 2011. They have never misleaded me or tried to rip me off. They are highly knowledgable about cars, professional, honest, trustworthy, friendly and fun! Mike is literally my favorite mechanic in California! May GOD continue to bless his FAMILY and BUSINESS.
Went recently to have the front suspension replaced on my Toyota Sequoia, including an alignment. Just old and worn out. Everything seemed to go great. Did have in my mind a couple of things to look at, Mike & Ohann told me to bring it right back. They brought it right in and addressed my concerns. Fixed it quicker than I could imagine.
Can't speak highly enough to their work ethics and professionalism.
Also needed the seats in my vehicle redone. Mike pointed me in the right direction. Couldn't be happier overall.
I'm now a customer for life.
I would take my vehicle regularly to the dealership for service, but I wish I would have known about Gabriel’s automotive shop a lot sooner. Their prices are reasonable and so knowledgeable, they caught a problem I was not aware of at all. I had my vehicle checked regularly and serviced at the same place since it was brand new… the dealership had not given me any notice about this issue whatsoever.
Gabriel’s shop caught it right away and informed me on the spot of what they had found.
These gentlemen made me feel comfortable and a sense of trust worthiness. I believe I have found my car care spot. Thank you guys for the information today and your expertise! -Lily
I don’t leave reviews often, but I have to leave one for this shop! The staff here, Mike and others, took the time to explain to me every part they are inspecting and called me to move forward with the fix or not. I paid a price which I’m satisfied with, and with the stellar results. I also learned a lot more about my old Lexus than ever, I appreciate the shop’s genuine service and dedication to help their customers. I will be coming back for my oil change etc, highly suggest this place if you want honest and reliable service!
I'm normally very skeptical of mechanics because the dealership of my car is the worst when it comes to pushing unnecessary repairs. That being said, I was a little skeptical when I was called saying I need my front brake pads and rotors replaced. Turns out this shop is one of the good ones because not only were the prices fair, he also fixed an issue in my idling that I've had SINCE I'VE OWNED THE CAR that I didn't even know i had for FREE. I thought I was just bad at stick shift... my car runs better and smoother than I even thought possible.
Mike and his son Ohan were awesome, really helped me figure out my old 2007 Prius. Getting the car road worthy for my son to drive, and they troubleshooted multiple issues, and got everything running smooth & smogged. Great service, and very fair prices.
Highly recommend this auto shop! Mike was super helpful each time I brought my car and was communicative with what needed to be repaired. As a female there's always the worry that you are being taken advantage of at an auto shop but that was not my experience here. I ended up moving states and Mike told me to call if I ever needed a second opinion. I took him up on this offer and he was available to talk to me and give me advice when I had to take my car to a new auto shop. If I ever move back to CA I will hands down go back to Gabriel's!
1539 E Walnut St, Pasadena, CAAuto repair shop
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