What clients say about Susanville Towing in Susanville (CA)
We got stuck in snow miles off the highway and this company saved us! We were idiots for what we did, but this company came to our rescue. So grateful for Garrett. He was amazing and saved the day. The dispatcher, Danika, was so helpful too. She took our call seriously and worked out all the details. Thank yall for everything you did. No words can express our true gratitude!
Yesterday a Susanville Towing truck carrying a green vehicle passed me on hwy 395 northbound in a no passing zone, going at least 80-85 and showering my car with rocks and debris. Prior to this they were following me too close even though I was going the speed limit. Reckless endangerment in a company vehicle is wild, they don’t care about safety or repercussions
After being taken advantage of by a previous mechanic that caused a fire in my RV, this company went above and beyond to do everything they could to get me on the road. They were very kind and understanding and restored my faith in mechanics. I could've give them enough stars!
We needed a tow. As soon as our roadside Assistance company contacted, Susanville towing, they called us immediately and sent out the tow truck to assist us. Arturo was very professional and took only about 10 minutes to get us hooked up to tell us to a repair facility..
He even checked with the repair facility as to where they wanted him to leave our truck.
Won’t help you when you need it. Telling you “I don’t want to get involved” when trying to get a car out of a garage when someone parked in front of it. What a way to run a business.
Came in with my truck's DEF system down. Even though they were busy and I had to wait a day for parts, they made time to take care of it. Great people.
very slow service, they took the car in two minutes, and gave it back about 4 hours after we gave all the documents, well, it is worth noting that the prices were good, I hope that in the future they will speed up the process
Hands down best service I've ever experienced on the road, towed my truck 5th wheel a 2 huge dogs in one load. Special thanks to Brian, Arturo and the awesome dispatcher ladies. I can't thank you guys enough. Saved my life xoxo :)
Our truck broke down on the side of the road at night, and they were so responsive and very good at keeping us updated. They kept it for us at their tow yard overnight and were able to perform the necessary repairs quickly the next day. They were understanding of our situation that we were traveling through with children and needed to get back on the road. Very appreciative of their service!
472-635 Johnstonville Rd, Susanville, CACar repair and maintenance service
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