I'm from NY and was picking up a truck in Redding, CA, 6.0 liter diesel. I was to drive it 3000 miles home and as you'd expect grew very nervous about having problems that may have needed to be fixed before putting that kind of mileage on the vehicle.
I met with who i think was the owner and he was delightful to deal with. He dropped what he was doing and spent probably 15 minutes with me going over the truck. He had great insight into what was done/needs doing and gave me invaluable advice. He did all of this knowing he didn't have time that day to do the fluids i initially inquired about. I paid him $50 for his time which he was reluctant to accept.
People like this are hard to come by in life. You walk into shops now-a-days and are usually greeted with hostility from the get go. This gentleman greeted me with a smile and spent time on me knowing he wasn't even going to work on my truck.
If you read this, THANK YOU. you really helped me out that day and made the rest of my drive much more stress free.
We were coming into town when our engine light came on. The ford dealership was no help and couldn't get us in. Brandon at Diamond was amazing, diagnosed our problem and got us on our way! Thanks Brandon!
472-635 Johnstonville Rd, Susanville, CACar repair and maintenance service
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