What clients say about A-1 Railroad Salvage in Hot Springs Village (AR)
They were busy and I quickly realized there were no cheap used doors. But if I was looking for an awesome front door that would make a statement, I will come back. The old building alone draws you in just to see it's massive size. I can only imagine the history!
Friendly staff, quick to help you as soon as you got in the door. Took you to location of product, assisted anyway possible. No rushing, no pressure, answered any questions that O had.
Huge selection of about anything you could need for home repairs or remodeling. They will figure measurements & work with you to find what your looking for. Their prices are Very good. Inventory changes as they get new stuff in. Very nice people to do business with.
Bought my kitchen & guest bath floor tile and my shower and bath subway tiles at A-1 and look how beautiful everything came out! They have great guys there too that will help you out whatevers your home remodeling needs are. Forget Home Depot and Lowes, try A-1 first!
Buyer Beware - No refunds on any items you buy here. Once you pay them , you are stuck with it! And I think that is a lousy policy especially when buying flooring. They said it was on special , and I wanted to buy a box to try it out. Then they charged me almost $100 for a box of very thin 4mm vinyl flooring “On Sale “ and told me I can never return it for any reason – and then started laughing about it. Right then and there I knew I had made the wrong choice , and wished I had went to Lowes who have a much better return policy... Today I still have the unopened box of plank tile , and I do not know what to do with it. Maybe I can sell it for a fraction of the price I paid for it.? O_o
Other Thoughts:
I saw the same vinyl plank tile box at Lowes for only $65 per box. I also bought other vinyl flooring with 5.5mm thickness at a tile store on Airport Rd. - It was also on sale, $50 dollars per box. It is thicker and better quality then the box of 4mm Vinyl tile I paid $100 for at A-1 Railroad Salvage. So yeah.. I sure got jipped by shopping here.
The staff is extremely helpful and friendly. We re did our whole kitchen in our rent house with new cabinets (granite bought somewhere else) and they look amazing and way cheaper than Lowe's and Home Depot. We will keep making the drive from LR. Highly recommend
DIY project you have been putting off? Rental property needing some upgrades? This might be just the place you need to go! If you are like me and enjoy rolling up your sleeves and busting out the tools to bask in the glow of an accomplishment well done while saving on the back end if possible, it is worth your time. Pay attention to grade of cabinetry, finishes, where the scratches and dents are and if they will show, other than that, you may be in luck!
We've always been able to find just what we're looking for and don't worry about getting refunds for damaged goods, because we don't buy damaged goods. Simple as that!
WOW , Being courious , I read some of the posted reviews . Excuse me if I'm wrong , but I didn't see a "Nordstrom" sign out front . As a contractor , I've been able to find exactly what fits the bill. Some of my customers are looking for a less expensive way to remodel , or save on a few items . When you're capable of knowing what you need & flexible enough to remedy a situation , I can actually save my customers some cash . My theory is : if you visit a store and not " getting your way" or unhappy , leave . Posting things that bother you , may not bother others , and they would miss out on a good buy ..
We bought about 260 square foot of tile from this place and about 100 square foot of it was completely unusable. Broken, cracked, chipped, a different color, different sizes. If you're looking for tile, just spend the extra .30 and buy it from somewhere else.
I wish I could give 0 stars. This place has the rudest people I've ever seen. I can't believe this place stays in business. The place is a literal dump! Doesn't look like anyone has dusted the place in years. They had fixtures that must have been there since the 1970's. Almost everything is damaged. Beware...they will not let you return anything for any reason. Stay away from this place.
I used to buy doors/windows etc. for my rent houses at Railroad Salvage and could usually count on saving 10-15%. I'm not sure what changed but last couple of times I've been in there, I've seen extremely rude employees arguing with customers trying to return damaged items. The employees were so rude and loud, I actually had to leave because I had my 3 year old grandson with me. I'll never go back to this place again. I suppose they are getting their items from a different source now because everything seems to be damaged.
I can usually find what i am looking for in building materials without having to go to Sutherlands or Lowes and their prices are normally lower than the other lumber stores . The employees are very polite and very knowledgeable...I would highly reccomend them as your first stop if you are looking for quality products at fair prices.
This place has two buildings. I've only been inside the building on the right: looks like a warehouse. There is no heating or cooling in the warehouse, so dress for the weather. Usually once you enter the warehouse it will seem as if no one is working their, haha. However, just walk inside check the room to the left (upon entering the warehouse there is a closed door to the left, just open door and enter and give a haller.) If no one seems to be in the room then just proceed inside the warehouse your bound to find someone.
The last time I visited I needed planks for shelving. The guys there are helpful and easy to talk to. An addition, they are reasonable with prices and if there is some planks that are usable but are slightly bowed or curved, you can respectfully point it out and the reduced the price. It's great to have a place where you can bargain a little and both parties still come out on top. It's a must go check it out. They get new things constantly...so if they have it, grab it!
Had an installer come in and tell me they were unable to do the job because he did not have the supplies he needed and had to go to Little Rock to get them! My husband went and bought supplies locally and was able to do it himself. Would NOT recommend this company's installers. Absolutely horrible experience. Installer was a complete liar and just did not want to do his job.
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